As Sr. Product Manager - Tech, you will own the product vision and roadmap for digital subscription customer experiences across Amazon's digital subscription ecosystem. You will define and drive the end-to-end strategy for core shopping and transaction CX on Amazon.com and the mobile app, partnering with UX, engineering, and 35+ digital client teams to deliver a unified, transparent, and customer-first experience at scale. This is a high-visibility, high-impact role operating at the intersection of customer experience, platform strategy, and business growth. You will influence VP goals, shape multi-year roadmaps, and lead cross-functional alignment across some of Amazon's most strategic digital businesses.
Key job responsibilities
- Own the product vision and roadmap, translating customer insights and business priorities into a clear, sequenced strategy across a 1-3 year horizon.
- Define multi-year product and technical strategy across owned and dependent tech systems
- Experiment and test hypotheses using data-driven outcomes, designing and executing weblabs and A/B experiments to validate product decisions, measure customer impact, and iterate rapidly based on statistically significant results.
- Partner with UX to define best-in-class UI enhancements, translating customer insights and product strategy into intuitive, high-quality interface improvements on Amazon.com and mShop.
- Deliver precise product feature requirements, partnering closely with engineering to accelerate delivery of customer experiences, resolve technical dependencies, and ensure high-quality, on-time execution.
- Manage trade-off decisions with rigor, applying customer experience tenets and business metric guardrails to navigate contested decisions, escalating when required.
BASIC QUALIFICATIONS
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
PREFERRED QUALIFICATIONS
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Bellevue - 151,200.00 - 204,600.00 USD annually