Sr. Product Manager, Pharmacy Management System

Gift Health

$122K — $165K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 5+ years in product management, shipping complex technical products
  • Experience with migrations, data reconciliation, or legacy system replacement
  • Comfortable managing high-stakes systems related to dispensing and claims
  • Preferred: experience in pharmacy or healthtech, familiar with pharmacy management systems

Responsibilities

  • Define and manage the PMS product roadmap and priorities
  • Own migration plans for programs onto the PMS platform
  • Strategically retire the legacy pharmacy system without disruption
  • Collaborate across engineering, pharmacy operations, and other teams for smooth execution
  • Create clear, engineering-ready specifications and make informed tradeoffs

Benefits

  • Hybrid / Remote work environment
  • Full-time position with standard business hours
  • Opportunity to work on high-impact projects in a regulated industry
  • Chance to lead complex technical initiatives
  • Collaboration with cross-functional teams for delivery excellence
Full Job Description
Job Type

Full-time

Description

Senior Product Manager, PMS (Pharmacy Management System)

Position Summary

We are seeking a Senior Product Manager, PMS (Pharmacy Management System) to own Gifthealth's pharmacy management system as a product, from roadmap through execution. This position plays a key role in supporting the Digital Pharmacy department and reports to the Sr. Product Manager, Digital Pharmacy ensuring alignment with organizational goals, operational excellence, and compliance standards. Gifthealth is building its own pharmacy management system, a multi-tenant platform that replaces our legacy stack and lets any program dispense at scale across locations. Today, dispensing runs on a legacy system that doesn't scale to a multi-program, multi-location future, and this role is accountable for the roadmap, the migration of new and existing programs onto the platform, and the retirement of the legacy system on plan, without disrupting patients or dispensing.

Key Responsibilities
  • The PMS product roadmap. Define and sequence what we build, from core dispensing to billing and claims, multi-tenant and multi-location from the start.
  • Program migration onto the platform. Own the plan to move new and existing programs onto the PMS, including data migration and reconciliation, without disrupting patients or dispensing.
  • Legacy retirement. Retire the legacy pharmacy system on plan, with a clear interim dispensing story and no gaps in billing or claims.
  • Cross-functional execution. Partner with engineering, pharmacy operations, and program teams to ship, and hold quality and pace across a regulated, high-stakes surface.
  • Specs and decisions. Write clear, engineering-ready specs and make the tradeoff calls that keep a complex build moving.

Qualifications
  • Education: Bachelor's degree or equivalent experience
  • Licensure/Certification: Not applicable
  • Experience: 5+ years in product management, with a track record of shipping complex, technical, back-end, or platform products.
  • Knowledge, Skills, and Abilities:
    • Comfortable owning a system where correctness matters: dispensing, billing, claims, or a comparable transactional platform.
    • Strong on execution: sequences a hard build, holds dates, and makes tradeoff calls without waiting to be told.
    • Experience with migrations, data reconciliation, or legacy system replacement.
    • Clear written communication and the judgment to keep a regulated build safe and on plan.
    • Preferred: experience in pharmacy, healthtech, or another regulated environment, and familiarity with pharmacy management systems, dispensing, or billing and claims workflows.
    • Preferred: multi-tenant or platform product experience, and hands-on experience with AI tools and with Linear.

Work Environment
  • Location: Hybrid / Remote
  • Schedule: Full-time; standard business hours
  • May require flexibility for time-sensitive dispensing, billing, or claims escalations tied to migration and legacy retirement milestones.
  • Regular meetings with engineering, pharmacy operations, and program teams to ensure alignment.

Key Essential Functions
  • Must be able to sit or stand at a workstation and use a computer for extended periods.
  • Must be able to communicate effectively, verbally and in writing, with cross-functional teams including engineering, pharmacy operations, and leadership.
  • Must be able to manage multiple concurrent priorities and shifting deadlines in a fast-paced, regulated environment.
  • Must be able to travel occasionally, if required, to collaborate with distributed teams.

Employment Classification

Status: Full-time
FLSA: Exempt

Salary Description

$122,000-$165,000

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