Full Job Description
We are looking for an impact-oriented Sr. Product Manager to bridge the gap between complex data and human collaboration. You'll join a high-caliber squad of designers and engineers building everything from tailored, persona-based solutions to the scalable infrastructure that powers them-including intelligent features that leverage AI. We aren't just looking for a "feature-shipper"; we need a strategic partner who thrives on technical complexity and maintains a relentless obsession with elegant user experiences. If you are a natural mentor who excels at distilling the ambiguity of a rapidly evolving platform into a clear vision, join us-let's build the future of visual collaboration together.
Responsibilities:
- Partner with UX, Engineering, Analytics, Marketing, Sales, and other Product teams to champion the customer and deliver high-impact product experiences.
- Conduct effective qualitative and quantitative research to develop deep expertise in how customers think, collaborate, and solve complex problems.
- Lead products and capabilities from initial discovery and validation through definition, development, launch, analysis, and continuous iteration.
- Rapidly test assumptions and de-risk new opportunities through prototypes, experiments, customer research, data analysis, and iterative learning.
- Ruthlessly prioritize roadmaps and clearly communicate strategic trade-offs based on customer value, business impact, technical feasibility, and measurable outcomes.
- Identify opportunities where AI, intelligent automation, and emerging technologies can meaningfully improve customer outcomes, while recognizing when more traditional product approaches are the better solution.
- Define and move key customer and business metrics through a disciplined approach to product optimization, experimentation, and data analysis.
Requirements:
- Bachelor's degree or equivalent practical experience and 5+ years of software Product Management experience, with a proven track record of building successful B2B SaaS products and driving meaningful business outcomes.
- Create clarity and momentum in ambiguous environments by identifying the decisions that matter most, making sound trade-offs with the best available information, and enabling teams to learn and move quickly without waiting for perfect certainty.
- Strong skills in de-risking initiatives through customer research, rapid prototyping, experimentation, and creative lean-learning methodologies.
- Exceptional product judgment, with the ability to identify important customer problems, evaluate emerging opportunities, and balance customer needs, business objectives, and technical constraints.
- Experience working closely with Engineering and UX to navigate technical complexity and translate complicated workflows into simple, intuitive, and polished experiences.
- Practical understanding of modern AI capabilities and limitations, including generative AI, large language models, agentic workflows, retrieval-based systems, and AI evaluation approaches.
- Ability to identify where AI can create meaningful customer value, assess the risks and trade-offs of AI-powered experiences, and collaborate effectively with Engineering and Data Science partners.
- A proactive approach to seeking feedback, learning quickly, navigating emerging technologies, and iterating based on data, customer insights, and team input.
Preferred Qualifications:
- Experience developing or launching products that incorporate generative AI, intelligent automation, agentic workflows, or other AI-powered capabilities.
- Experience leading new product discovery, rapid prototyping, or innovation initiatives in ambiguous and fast-moving environments.
- A high bar for product polish and a keen eye for how usability, interaction design, and brand consistency drive customer trust and engagement.
- Experience designing and interpreting product experiments, including A/B tests, multivariate tests, prototypes, and other methods for validating customer and business impact.
- Comfort navigating complex quantitative and qualitative data to uncover behavioral insights and inform product strategy and prioritization.
- Experience developing platform capabilities, shared services, or foundational infrastructure used by multiple products or product teams.
- Experience mentoring Product Managers or helping teams improve product discovery, experimentation, evaluation, or product development practices.
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