Hi Marley

Sr. Product Manager

Hi Marley$122K — $226K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years in Product Management, preferably in SaaS
  • Experience launching new AI products from concept to market
  • Skilled in product strategy and stakeholder alignment
  • Proficient in using feedback to refine products and strategies
  • Background in developing generative AI features, particularly AI agents
  • Strong communicator, adept at simplifying complex issues for stakeholders
  • Detail-oriented with a commitment to high-quality user experiences

Responsibilities

  • Define and launch AI products that create long-term customer value
  • Enhance insurance communication through thoughtful AI integration
  • Establish and monitor success metrics for product improvements
  • Engage closely with customers to validate solutions and strategic direction
  • Lead cross-departmental collaboration to ensure product success and adoption
  • Embed trustworthiness in AI interactions throughout the product lifecycle

Benefits

  • Equity grants for all employees
  • 4% matching 401(k) program
  • Comprehensive medical, dental, vision, and life insurance for eligible employees
  • Monthly wellness stipend
  • Paid parental leave
  • Flexible vacation policy allowing time off as needed
Full Job Description
We9re looking for a Sr. Product Manager to join our New Initiatives product team and help us build the next generation of AI-powered products that are changing the landscape of insurance communication. Hi Marley is the communication fabric for insurance carriers. Our products make insurance carriers more effective while preserving the most important moments of human interaction between a carrier and its policyholders. If you thrive at the intersection of emerging technology and real customer problems, you9ll have the chance to build AI products that improve how millions of people experience insurance. Teamwork and shared enthusiasm is a core part of our culture, which is why this role involves joining us in the Boston Office for 2-3 days each week.

What You9ll Do:
  • Go from zero to one: Define the product vision, formulate a strategy, and bring new products to market that generate long-term value for our customers, their policyholders, and our business.
  • Reimagine insurance communication with AI: Deeply understand how carriers and policyholders communicate today. Identify where AI can transform the experience while ensuring that the most important human interactions are preserved and enhanced.
  • Measure what matters: Define and track success metrics that help improve the product and, in the long-term, drive us towards a clear, outcome-based pricing model.
  • Stay ridiculously close to the customer: Work directly with insurance carrier teams to understand their problems, test solutions, and shape long-term product strategy.
  • Drive execution across teams: Champion the product from initial engineering all the way to market. Collaborate with design and engineering on scoping, building, and testing. Lead cross-functional execution with Customer Success, Support, Sales, and Marketing to ensure successful launches and adoption.
  • Build trust into every interaction: At every stage of the product lifecycle, ensure that AI-powered products instill trust in each person who interacts with them, from the policyholder seeking help to the carrier team enabling the experience.

What We9re Looking For:
  • 6+ years of Product Management experience in SaaS, with experience in B2B or B2B2C products
  • Experience bringing new products to market (0 to 1)
  • Proven ability to set product strategy, align stakeholders, and lead through ambiguity.
  • Ability to gather qualitative and quantitative feedback and use it to quickly iterate on both the product and existing strategic assumptions
  • Excellent communication skills. Able to articulate tradeoffs, synthesize complexity, and align diverse stakeholders.
  • Attention to detail, and accountability for delivering high-quality, reliable user experiences.
  • Experience designing and launching generative AI-powered features and products
  • Insurance or insurtech experience is a plus but not required

Compensation, Benefits & Perks:
At Hi Marley, we are committed to fair and transparent pay practices. The annual base salary for this role is expected to fall within the range of [$122,000-$226,000], depending on experience, skills, qualifications, and location. Offers are determined based on these factors as well as internal peer equity. It9s most common for new hires to start near the midpoint of the range, allowing room for growth as employees develop in their role.

In addition to base pay, we offer a comprehensive total rewards package that supports both your wellbeing and professional growth, including:
  • Equity grants for all employees
  • A 4% matching 401(k) program
  • Medical, dental, vision, disability, and life insurance coverage for employees working 30+ hours per week
  • Monthly wellness stipend
  • Paid parental leave
  • A flexible vacation policy - we all work hard and take time when we need it

About Hi Marley

The Avedis Zildjian Company, simply known as Zildjian, is a musical instrument manufacturer specializing in cymbals and other percussion instruments. Founded by the ethnic Armenian Zildjian family in the 17th-century Ottoman Empire, the company relocated to the United States in the 20th century. Today, it is the largest cymbal and drumstick maker in the world. The company was founded in Constantinople in 1623 by Avedis Zildjian, an Armenian. Zildjian is now based in Norwell, Massachusetts. Zildjian is the oldest manufacturer of musical instruments in the world as well as one of the oldest continuously operating companies in the World. Zildjian sells cymbals, drumsticks, percussion mallets and other drum accessories under the Zildjian, Vic Firth and Balter Mallet brands.
Learn more about Hi Marley

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