Intuitive Surgical, Inc

Sr. Product Manager, Future Systems Platforms

Intuitive Surgical, Inc • $138K — $165K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum Bachelor's degree
  • At least 4 years in a medical device role
  • 8+ years cumulative professional experience
  • Experience in driving cross-functional alignment
  • Proven ability in requirements conversion from customer insights

Responsibilities

  • Build a voice of the customer (VOC) engine to synthesize insights into user needs
  • Convert complex user needs into precise software product requirements
  • Foster partnerships with cross-functional teams to guide product direction
  • Develop expertise in surgical workflows and operating room environments
  • Make informed trade-off decisions among features, timelines, and costs
  • Ensure seamless software integration within broader platform architecture
  • Establish prioritization frameworks for software development milestones

Benefits

  • Market-competitive compensation package
  • Opportunities for global travel
  • Access to insights from live surgical environments
  • Work in a dynamic, multi-functional team setting
  • Potential for personal growth in strategic product management
Full Job Description
Job Description

Primary Function of Position

You will become a member of the da Vinci® Multiport Global Product Management team helping to lead development and support multiple generations of system software platform solutions across their lifecycle. This is an individual contributor role and will report to a Group Product Manager. As an upstream strategic and software product management expert, you will work with cross-functional partners to guide successful product launches and provide strategic expertise throughout the product development and global launch phases. You will become a key development and design stage stakeholder for multiple projects and will be a global system portfolio expert helping to guide future portfolio strategy recommendations and budgeting.

Essential Job Duties

Responsibilities for this role will be heavily focused on discovering and translating customer and clinical insights into user needs and software product requirements, driving cross-functional alignment, and stewarding decisions through medical device design controls and the software development lifecycle with strong rigor and communication

In the first 12 months from start of employment, the essential job duties are:
  • Customer Needs: Build a VOC engine spanning surgeons, OR staff, and admins; synthesizing into problem statements and user journeys. Define and maintain user needs, scenarios, and priority jobs-to-be-done for system software and the user experience.
  • Requirements: Convert user needs into software product requirements (functional, performance, safety, usability, cybersecurity, service, and interoperability requirements) with rationale and acceptance criteria.
  • Cross-Functional Alignment: Build trusted partnerships with software engineering, clinical, human factors, UX and industrial design, and regulatory teams-becoming the recognized authority on system software direction. Drive human factors studies and incorporate findings into design iterations
  • Clinical Grounding: Develop deep understanding of surgical workflows, surgeon ergonomics, and OR environment constraints through direct observation and physician engagement
  • Trade offs: Make disciplined trade-off decisions between features, timeline, cost, and regulatory complexity. Develop final product definition considering customer needs, technical acumen, and business decisions (which may include I&A and other business units)
  • System Integration: Ensure software subsystem requirements enable seamless integration with the system and broader platform architecture
  • Roadmap Clarity: Establish clear prioritization frameworks and software development milestones that balance innovation ambition with regulatory and manufacturing realities


Qualifications

Required Skills and Experience
  • Demonstrated prior experience in essential job duties noted above

Required Education and Training
  • Minimum Bachelors degree
  • Minimum 4 years in a medical device role with 8 or more years cumulative professional experience

Working Conditions
  • Travel requirements 25%, global travel required
  • Portions of travel are required to be in a hospital operating room during live surgery. Must be able to attain hospital credentialing to access facilities

Preferred Skills and Experience
  • MBA
  • Product Management experience in Medical Device Industry
  • Professional engineering experience in highly regulated industry (example med device) preferred in software development
  • Applied AI/ML product experience
  • UI/UX experience


Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target base compensation ranges are listed.

About Intuitive Surgical, Inc

Intuitive Surgical, Inc. is an American corporation that develops, manufactures, and markets robotic products designed to improve clinical outcomes of patients through minimally invasive surgery, most notably with the da Vinci Surgical System. The company is part of the NASDAQ-100 and S&P 500. Intuitive Surgical has installed more than 5,000 surgical systems worldwide, and has more than 4,000 employees.
Learn more about Intuitive Surgical, Inc
Size
9,793 employees
Market Cap
$93.6 billion
Industry
Net Income
$1 billion
Founded
1999
5 Year Trend
+16.1%
Revenue
$4.3 billion
NASDAQ

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