Sr. P & O Business Partner - Mars Veterinary Health

Banfield Pet Hospital

$113K — $186K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's in HR Management, Business, or equivalent experience
  • Preferred HR training or certification (SPHR or SHRM-SCP)
  • 10 years of HR Generalist experience with increasing responsibility
  • Knowledge of Talent & Performance Management
  • Experience in organizational design and development, change management, and coaching

Responsibilities

  • Act as a strategic partner to senior leaders, aligning people strategies with business goals
  • Advise on functional people initiatives supporting talent acquisition and succession planning
  • Collaborate with various associates, including senior leadership, on policy and change initiatives
  • Educate teams on roles and responsibilities to enhance engagement and alignment with Mars principles
  • Facilitate coaching and feedback sessions with leaders on organizational design and performance management

Benefits

  • Competitive salary with paid time off and holidays
  • Medical, dental, and vision insurance for employees and dependents
  • Fertility and family-building assistance
  • Paid parental leave and life insurance coverage
  • Automatic enrollment in a 401(k) plan with company match
  • Mental health support and resources available
  • Paid volunteering opportunities and pet health plans
Full Job Description
JOB TITLE:
Sr. P & O Business Partner - Mars Veterinary Health
LOCATION & SCHEDULE:
Support Office - Vancouver, Full time
COMPENSATION:
$119,658.00 - $186,965.63

This role requires associates to work out of our MVH North America hub location in Los Angeles, California.

Why This Role Matters:

Act as a strategic thought partner to Global Function Leaders, shaping business strategy through the lens of talent, organization, and culture. Influence enterprise decision-making by aligning people strategies with business priorities, enabling transformation, accelerating organizational performance, and strengthening leadership effectiveness. Lead the design and execution of forward-looking people initiatives that drive sustainable growth, organizational agility, and a high-performance culture grounded in our Five Principles.

Champion key enterprise priorities, including culture, associate engagement, EI&D, health and well-being, and leadership capability. Partner with leaders to build future-ready organizations through strategic workforce planning, organizational effectiveness, change leadership, talent and succession management, and integrated development solutions that maximize associate potential and business impact.

You Will:
  • Live and exemplify the Five Principles of Mars, Inc. within self and team.
  • Partner and advise on functional people initiatives in support of the talent pipeline through workforce planning, attraction, selection, development, and succession.
  • Work closely with the Business Partner MVH to provide insights and support on associate relations issues.
  • Serve as a business partner across specified MVH functions, working with a variety of associates at all levels including frequent interaction with Senior Leadership regarding people, policy and change initiatives.
  • Educate and communicate roles and responsibilities to foster high levels of engagement, leveraging training, leadership, and MVH culture champions.
  • Role model and articulate clear roles and responsibilities in associate engagement. Foster an environment that exemplifies The Five Principles and Associate Concept.
  • Provide direct coaching, feedback and on-going consultation to functional leaders regarding organizational design (i.e. span and layers, process, workforce planning, etc.).
  • Train and coach business leaders on the execution of P&O policies and processes, partnering to ensure successful change management practices, High Performance Collaboration, performance management, development, and succession planning.
  • Facilitate the delivery of Mars Signature Processes (PDP, MDR, Talent Reviews, Associate Engagement, etc.)
  • Collaborate to ensure leaders understand processes and tools to develop talent and deliver successful functional succession, using routine processes and systems.
  • Partner to deliver P&O support in collaboration with MVH centers of excellence. With key P&O partners, deliver high level support through a consistent framework, while customized to ensure client needs are met
  • Lead orientation for all new MVH associates and provide ninety-day support for new people leaders to accelerate performance in their role.
  • Provide oversight to data accuracy ensuring correct leadership reporting in both current and future structures. Use the system as a platform for consultation in organizational design and to provide insights/trends in functions and organizationally.
  • As a guardian of our human capital strategy, collaborate with leadership to identify human capital needs, ensuring people resources are continuously assessed to effectively support and deliver organization's strategic initiatives, partnering with functional leaders and Finance to prepare documentation, facilitating to TROIKA in a way that ensures a clear understanding of the requests, overall impact to the business as well as to the budget.
  • Other job duties as assigned.


Your Experience Should Include:
  • Bachelor's in HR Management, Business, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities
  • Preferred, HR training or certification (SPHR or SHRM-SCP).
  • 10 years of experience required in HR Generalist role or related function with business experience showing increasing responsibility
  • Required, Knowledge of Talent & Performance Management, Engagement, Team Effectiveness, Organizational Design & Development, Change Management, Facilitation Skills and Coaching
  • Required, Headquarters and/or multi-functional experience


Salary Range: $113,960 - $186,966

Compensation is determined based on education, experience, and other relevant credentials. Our salary ranges are determined by role, level, location, and market competitiveness.

Does this sound like you? Want to join an organization that values Quality, Efficiency, Responsibility, Mutuality, and Freedom? Apply today to be considered and join us to advance our mission to create A BETTER WORLD FOR PETS.

What We Offer You:
  • Competitive salary with paid time off & holidays so you can spend time with the people you love.
  • Medical, dental, and vision insurance for you and your loved ones.
  • Fertility and family-building assistance.
  • Paid Parental leave.
  • Practice Paid Basic Life Insurance.
  • Practice Paid Short- and Long-Term Disability.
  • Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match.
  • Commuter Benefits.
  • Legal Plan.
  • Health Savings Account & Flexible Spending Account.
  • Mental health support and resources.
  • Paid Volunteering.
  • Optimum Wellness Plans® for up to three pets.
  • Continuing Education allowance & MED hours for eligible positions.
  • Student Debt Relief (for full-time DVMs).
  • A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more.


Special Working Considerations:
  • Ability to work at a computer for long periods of time.
  • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
  • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
  • The noise level in the work environment is normally moderate.
  • Environment where pets are present.

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