Microsoft

Sr. Organizational Change Manager

Microsoft • $116K — $203K *
Redmond, WA 98052In-Person
Business Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Master's Degree in Supply Chain Management, Business, Engineering, or related field AND 4+ years of end-to-end supply chain experience, or a Bachelor's Degree with 6+ years of relevant experience.
  • Experience leading organizational transformation initiatives across diverse domains with a focus on supply chain operations.
  • Proficient in change management practices and user acceptance testing for effective implementation planning.
  • Expertise in applying Lean Six Sigma or continuous-improvement methodologies to enhance workflows.
  • Familiarity with Microsoft 365, Copilot, or AI-enabled tools to facilitate technological transformation.
  • Strong data analysis capabilities using operational KPIs and telemetry to inform decision-making.
  • Certifications in Prosci or CCMP are advantageous.

Responsibilities

  • Lead cross-functional technical transformation initiatives, driving strategies into actionable plans.
  • Collaborate with engineering, product, and business operations teams to validate solutions and prepare for change.
  • Integrate user acceptance testing feedback to refine change plans and readiness activities.
  • Utilize Lean principles to streamline processes for enhanced operational effectiveness.
  • Align with leaders on priorities and risks while developing tailored approaches for stakeholder readiness.
  • Measure success through operational KPIs and data to evaluate adoption and pinpoint improvement areas.
  • Leverage AI tools to create insights and content supporting stakeholder decisions.
  • Manage multiple workstreams in a complex environment, ensuring timely outcomes.

Benefits

  • Access to continuous learning and development opportunities.
  • Supportive work-life balance with potential flexible arrangements.
  • Collaborative work environment encouraging innovation and teamwork.
  • Exposure to cutting-edge technologies and methodologies in supply chain management.
Full Job Description
Responsibilities

  • Lead and coordinate cross-functional technical transformation and change initiatives, translating strategy into practical plans that support adoption.
  • Partner with engineering, product, business operations, User Acceptance Testing and Process/Lean teams to align requirements, validate solutions, and prepare teams for
  • change.
  • Incorporate user acceptance testing and stakeholder feedback into change plans, including communications, learning resources, readiness activities, and go-live recommendations.
  • Use Lean principles and other continuous-improvement practices to simplify processes, improve operational effectiveness, and establish sustainable ways of working.
  • Build alignment with leaders and stakeholders on priorities, scope, decisions, and desired outcomes while identifying and addressing potential risks.
  • Assess stakeholder and organizational readiness and develop approaches tailored to the needs of different audiences, helping people successfully understand and adopt change.
  • Develop meaningful measures of success and use telemetry, operational KPIs, and other relevant data to understand adoption and identify opportunities for improvement.
  • Use AI-enabled tools, including Copilot, where appropriate to analyze information, synthesize insights, and develop relevant content that supports readiness and adoption.
  • Promote responsible use of AI, combining data and AI-generated insights with operational expertise, context, and human judgment to support informed decision-making.
  • Create clear dashboards, updates, and insights for leaders and other stakeholders that communicate adoption progress, process performance, outcomes, and potential risks.
  • Manage multiple high-impact workstreams in an ambiguous, matrixed environment, escalating issues and driving timely outcomes.


Qualifications
Required Qualifications:
  • Master's Degree in Supply Chain Management, Business, Engineering, or related field AND 4+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR Bachelor's Degree in Supply Chain Management, Business, Engineering, or related field AND 6+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR equivalent experience.

Other Requirements

Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:
  • Master's degree in Supply Chain Management, Business, or Engineering with 7+ years' experience leading organizational transformation initiatives across diverse domains.
  • Demonstrated experience coordinating enterprise technology, supply chain, or similar large-scale implementations involving multiple teams or business units.
  • Knowledge of change management practices, including stakeholder readiness, adoption planning, communications, and approaches for identifying and addressing barriers to change.
  • Experience applying Lean Six Sigma or comparable continuous-improvement methodologies to simplify processes and improve workflows across interconnected teams or value chains.
  • Experience incorporating user acceptance testing (UAT) and other user feedback into process improvements, issue resolution, readiness assessments, and implementation planning.
  • Experience using operational data, including performance KPIs, adoption measures, or telemetry, to identify trends and support stakeholder decision-making.
  • Experience with Microsoft 365, Copilot, or comparable digital productivity and AI-enabled tools, with an interest in applying technology to support transformation and improve ways of working.
  • Familiarity with GitHub, GitHub CLI, or similar collaboration and workflow tools is a plus.
  • Demonstrated ability to influence and collaborate across teams and organizational boundaries, navigate ambiguity, and build alignment among stakeholders with different priorities.
  • Certifications in Prosci or CCMP, process fluency frameworks, program management.


#CSCP #CSCPJobs #CSCPhiring

Supply Chain Program Management IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

Explore Career Opportunities at Microsoft

Whether you're a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Microsoft has a position that suits your skills and ambitions. We are committed to fostering a culture of growth and learning, where every team member is supported in expanding their horizons.

Internship Programs

Kickstart your career with a Microsoft internship. Our internships provide invaluable workplace experience and networking opportunities in a supportive and dynamic environment. You'll work on real projects, learn from industry leaders, and gain the skills necessary for a successful career in technology.

Employment Benefits

Choosing a career at Microsoft means more than just a job. Our employees enjoy a range of benefits designed to empower them both professionally and personally. These include comprehensive health benefits, flexible working conditions, and opportunities for career advancement through professional development and diversity training.

Inclusive Culture and Diversity

At Microsoft, we believe that innovation comes from diversity of thought and inclusion. We are committed to a workplace where everyone feels valued and inspired. Our leadership is dedicated to fostering an environment where diverse perspectives lead to breakthrough innovations and a competitive edge.

Grow with Us

Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

Hiring Process

Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

Networking and Professional Development

Microsoft is a place where you can build a professional network that spans the globe. Our employees benefit from connections with top-tier professionals and industry leaders, which opens doors to innovative projects and collaborative opportunities that are second to none.

Join Our Team

If you're ready to take on exciting challenges and make a difference in the world of technology, explore the job opportunities at Microsoft. Search for open positions that match your skills and interests, and prepare to embark on a rewarding career path filled with innovation and opportunities for personal and professional growth.

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At Microsoft, your future is limitless. Join us in our mission to empower every person and every organization on the planet to achieve more. Your journey with Microsoft starts here.
Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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