TD Bank

Sr Mgr Tech Del/Partner Mgmt (US)

TD Bank • $115K — $173K *
Charlotte, NC 28269In-Person
Information Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Undergraduate degree or Technical Certificate; Graduate degree preferred
  • 10+ years of related experience in technology delivery and management
  • Expert knowledge of business and bank technology standards
  • Strong understanding of external competition and market trends
  • Demonstrated capability in stakeholder management and operational improvements

Responsibilities

  • Build and maintain relationships with clients/internal partners
  • Direct diverse teams of IT professionals in technology delivery
  • Manage complex projects and application enhancements
  • Advocate for operational improvements that add value
  • Set work direction and collaborate with business leaders

Benefits

  • Opportunities for professional growth and skill development
  • Support for a diverse and inclusive workplace culture
  • Focus on quality service delivery and exceptional customer experiences
  • Flexible management of various technology functions and resources
Full Job Description
Work Location:
Mount Laurel, New Jersey, United States of America

Hours:
40

Pay Details:
$115,440 - $173,160 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:
Technology Solutions
Job Description:

The Manager Technology Delivery / Partner Management builds and maintains strong business relationship with assigned clients / internal partners and provides direction and guidance on optimal technology solutions/services to meet business needs. The position generally manages a varied team of IT professionals and bridges the gap between the business and technology, and leverages resources across functional or specialized technology areas to ensure end to end delivery of agreed upon solutions or services within planned forecasts / cost estimates. Role generally supports a significant Business area, Product Group, Enterprise Platform, Service or Capability within a Segment CIO or Functional area.

Depth & Scope:
  • Role generally supports a significant business area, product group, Enterprise Platform, Service or Capability under a Segment CIO or technology functional area
  • Sets work direction at an operational level, works autonomously in the management of the unit and collaborates with other business or technology leaders to establish and execute on common goals with a medium to longer term business perspective
  • Expert knowledge of the business and bank technology standards (e.g., infrastructure, architecture, processes, applications) from a strategic perspective and managing/ directing teams and projects
  • Sound knowledge of external competition, emerging, industry and/or market trends in relation to own business
  • Integrator role that oversees various technology functions / resources to deliver business technical solutions or shared service
  • Oversees a sizeable and varied team of technology professionals (e.g., up to 50+ consisting of Application Developers, Solutions Designers, Business Systems Analysts, Specialists, and/or Project Managers) in the end to end delivery of complex projects, system enhancements / applications and/or application or service management
  • Directs/manages large-scale applications/ projects across multiple product lines/ businesses, involving significant scope and complexity
  • Understands strategic direction (including financials) and champions alliances to benefit the Bank and/or department
  • Advocates for operational improvements to enhance the divisions value to the organization


Education & Experience:
  • Undergraduate degree or Technical Certificate
  • Graduate degree, preferred
  • 10+ years related experience
  • Expert knowledge of the business and bank technology standards (e.g., infrastructure, architecture, processes, applications) from a strategic perspective and managing/ directing teams and projects
  • Sound knowledge of external competition, emerging, industry and/or market trends in relation to own business
  • Understands strategic direction (including financials) and champions alliances to benefit the Bank and/or department; advocates for operational improvements to enhance the divisions value to the organization


Customer Accountabilities:
  • Understands and supports the Banks Customer Service Strategy
  • Considers the impact of advice and decisions on the well-being of the Bank, as well as its customers, its employees and stakeholders
  • Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity
  • Leads, coaches and models quality service delivery at every interaction
  • Supports the ongoing improvement of the partner/Customer experience


Employee/Team Accountabilities:
  • Sets appropriate context for the business unit/function to enable optimal performance and alignment to strategy
  • Supports the creation of goals and objectives for the business unit/function as well as communicate those goals and objectives to the team
  • Builds capability support / executes plans to acquire, develop and retain the diverse teams with the skills and experience necessary to realize on current and future business strategies
  • Role model behaviors consistent with TD's leadership profile, customer and employee experience agendas and risk and control culture
  • Creates an extraordinary place to work advance and sustain a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience
  • Leads, coaches and develops a highly effective team by ensuring ongoing training and performance and development management


Preferred Qualifications:
  • Drives end-to-end delivery of complex AML (Anti-money Laundering)/data platforms, leading cross-functional teams, managing senior stakeholders, and ensuring risk-aware execution under tight regulatory and cost constraints
  • Leads AI-driven AML transformation programs, leveraging graph analytics and LLM-based solutions for large-scale data analysis and investigative automation
  • Owns enterprise data and AI infrastructure on Azure, including large-scale pipelines, API integrations , and cloud platforms handling billions of transactions
  • Demonstrates strong ownership, stakeholder influence, and disciplined execution, with experience in large-scale technology delivery as the primary differentiator (no formal certification requirement)


Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
  • Domestic Travel - Occasional
  • International Travel - Never
  • Performing sedentary work - Continuous
  • Performing multiple tasks - Continuous
  • Operating standard office equipment - Continuous
  • Responding quickly to sounds - Occasional
  • Sitting - Continuous
  • Standing - Occasional
  • Walking - Occasional
  • Moving safely in confined spaces - Occasional
  • Lifting/Carrying (under 25 lbs.) - Occasional
  • Lifting/Carrying (over 25 lbs.) - Never
  • Squatting - Occasional
  • Bending - Occasional
  • Kneeling - Never
  • Crawling - Never
  • Climbing - Never
  • Reaching overhead - Never
  • Reaching forward - Occasional
  • Pushing - Never
  • Pulling - Never
  • Twisting - Never
  • Concentrating for long periods of time - Continuous
  • Applying common sense to deal with problems involving standardized situations - Continuous
  • Reading, writing and comprehending instructions - Continuous
  • Adding, subtracting, multiplying and dividing - Continuous


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Finance & Insurance
Net Income
-$6.9 million
5 Year Trend
+6.6%
* Ladders Estimates

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