Sr Mgr, Program

Royal Caribbean Group • $108K — $130K *

Miami, FL 33186In-Person

Hospitality & Recreation

5 - 7 years of experience

Today

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Job Overview by Ladders

Qualifications

Bachelor's or Master's degree in Business Management, Industrial Engineering, Project Management, or related field
6-8 years of experience in project management, including 4-5 years leading a team
Strong leadership, organizational, and presentation skills
Excellent communication and interpersonal skills in diverse environments
Detail-oriented with analytical and financial modeling capabilities
Familiarity with technical drawing processes and architectural plans
Proficiency in project management software (MS Project) and MS Office suite

Responsibilities

Lead and mentor a multi-disciplinary team through project execution
Utilize project management tools to maintain project scope and client expectations
Coach project teams in defining goals, objectives, and tracking progress
Conduct operational needs assessments to enhance project efficiency
Act as the main liaison for communication between site offices and corporate headquarters
Proactively review project status and make necessary scheduling adjustments
Prepare and communicate project updates to stakeholders and senior executives

Benefits

Collaborative work environment focusing on high-priority projects
Opportunity to lead and develop a diverse team
Involvement in high-profile, multi-departmental projects
Access to senior executives for mentorship and career development
Chance to influence project management processes and methodologies
Travel opportunities to international shipyards and vendor facilities
Work in a fast-paced, innovative company at the forefront of the maritime industry

Full Job Description

Position Summary:

The Senior Program Manager is responsible for managing the New Generation program of Newbuilds, special projects, revitalization and refurbishment of vessels or technical projects across all corporate brands. Consults with internal clients in various departments (shoreside and shipboard) to gather, analyze, and report data for recommended courses of action. Proactively strategizes, manages, plans, and drives activities of new ship design, ship revitalization or technical project processes to ensure project completion within prescribed time frame and budget. Functions as an in-house process driver and coach of matrixed operating department representatives intimately involved in these project types. Projects assigned are typically top priority, high profile, and multi-departmental initiatives for the organization and thus require continuous communication and interaction in a fast-paced environment with the Newbuilding Mission Control Director, VP and department executives. Manages all aspects of project planning, tracking, and status reporting. Independently maintains relationships with key customers, primarily Directors, Vice Presidents and Company Officers. Must have the ability to follow an existing structured process framework yet have the skills to innovate. Oversees in collaboration with Director, Mission Control the following essential tasks through subordinates or matrixed resources.

Essential Duties and Responsibilities:

Lead, mentor and provide overall direction to a small team of one to six resources, consisting of a Program Manager, Asst. Program Manager, Program Associate, and/or Coordinator that are responsible for the day-to-day administrative and reporting details of assigned projects.
Utilizes project management tools and industrial engineering techniques to lead, develop and oversee the maintenance of project scope; customer and executive expectations as well as overall project focus.
Leads, coaches, and advises the recommended course of action to the project team in outlining goals, objectives, milestones, responsibilities, scope, risks and tracking routines.
Manages and participates in the study of operational needs and current operational performance to determine optimal working procedures and systems, and to identify areas for improvement and efficiency on assigned projects.
Acts as the liaison between the Site office(s) and Miami Newbuilding office, serving as the single point of contact for collecting and sharing requested information between parties and at required intervals from operational groups.
Proactively interfaces with constituent representatives for the purpose of examining project status and monitoring progress. Reviews status reports prepared by project personnel, modifies schedules or plans as required.
Organizes the communication of the project plan status on a regular basis to project stakeholders, global partners and core team. Continues to re-establish goals and adjust work processes based on shifting priorities and new information.
Follow-up with team members to meet project deadlines and provide input on team member activities for schedule review process. Coordinates activities to ensure project progresses on schedule, budget and accurately reflects current project status through regular updates of tasks and statuses.
Participates in succession planning, training, evaluation and development for project team personnel.
Works with Financial Department to track the budget forecasts, cost controls and reporting.
For Newbuilds, tracks progress of owner supply specification, requisition and procurement. Works with Supply Chain Management and Financial Departments to track the startup process, budget forecasting and reporting.
Leads and organizes team in development of monthly presentations for senior executives. Oversees preparation of project reports for management, client, or others.
Manage, develop and follow-up project reporting on the department intranet site including the various reports, databases and key performance indicators.
This position may require travel to and from ships, shipyards, and/or vendor facilities located in Europe, Asia and North America (<= 10%).
Remains current with industry trends, especially as related to contemporary project management techniques as they impact project objectives.
Reviews current processes and recommends process improvements utilizing an innovative mindset.
Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Education & Experience:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with little to no guidance.
Bachelors or Master's Degree with a concentration in Business Management, Industrial Engineering, Project Management, or related field. Experience: 6-8 years, with 4-5 yearsexperience leading a team.
Strong leadership skills and proven experience in leading a medium to large size team of professionals.
Solid written and verbal communication skills a must. Clear and precise communication at all levels of the organization essential.
Excellent interpersonal skills, strength in communicating in a multicultural environment with all levels of employees and management.
Excellent organizational and presentation skills.
Ability to multi-task in a fast-paced environment.
Solid understanding of accounting rules for expense and capital activities.
Detail oriented with excellent analytical, financial and spreadsheet modeling skills.
Must be familiar with the working drawing process inclusive of drawing, dimensioning and detailing deck plans, elevations, sections and details. Ability to understand and interpret architectural plans, sections, elevations, and details.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Software: Proficiency in MS Word, Excel, PowerPoint, Visio, and Project required.
Internal Candidates: Knowledge of CAR process: budget, approval, reconciliation, and reporting, AMOS, Clarity, Lotus Notes Database, JDE, and Essbase.

Language Requirements:

Ability to read, analyze and interpret common scientific and technical journals, business periodicals, financial reports, legal documents, and government regulations.
Ability to clearly and effectively present information to top management, public groups, and/or boards of directors.

About Royal Caribbean Group

Royal Caribbean Group is a cruise vacation company with a global fleet of 63 ships traveling around the world. The company provides celebrity cruises and silversea cruises. Royal Caribbean Group was established in 1968 in Miami, Florida.

Royal Caribbean Group Careers

There has never been a more exciting time to explore job opportunities with Royal Caribbean Group, a leader in the global cruise industry known for innovation and excellence.

Work You’ll Do

Join Royal Caribbean Group's dynamic team to help redefine the travel experience for millions of guests worldwide. The company's commitment to growth and leadership in the cruise industry offers a unique platform for professionals to advance their careers. Transform the future of travel with Royal Caribbean Group, where diversity, innovation, and a passion for service converge to create extraordinary vacation experiences. Lead in a market where skills in technology, customer service, and operational excellence are prized. Royal Caribbean Group stands at the forefront of the travel industry, offering team members unparalleled opportunities for career advancement. Work alongside a global team of professionals dedicated to pioneering new paths in the cruise sector. Royal Caribbean Group fosters a culture of innovation and leadership, making it an ideal workplace for those aiming to make a significant impact.

Royal Caribbean Group Professional Pathways

The team is actively building a robust professional network, inviting individuals to master their career journey in the vibrant world of cruise travel.

Do Innovative Work

Engage with a diverse team at Royal Caribbean Group—professionals dedicated to reshaping the future of travel through continuous innovation and a deep understanding of the global travel market.

Drive Innovation and Leadership

Deliver targeted solutions and exceptional guest experiences by leveraging deep industry knowledge and a commitment to innovation that’s second to none.

Be Part of a Great Team

Join a workforce that thrives on collaboration and diversity. Royal Caribbean Group offers a variety of job opportunities that harness the capabilities of its expansive global network.

Future-proof Your Career

Royal Caribbean Group provides a wealth of opportunities for personal and professional development, supported by comprehensive training programs and a commitment to promoting from within.

Explore

Discover how Royal Caribbean Group is leading the way in employee satisfaction and guest service, setting new standards in the cruise industry.

The Royal Caribbean Group Advantage

With a focus on diversity, leadership, and professional growth, Royal Caribbean Group helps team members navigate their careers in an ever-evolving industry. The company's global scale and commitment to innovation offer unmatched opportunities for career advancement.

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Join the Team

Search open positions that match your skills and interests. Royal Caribbean Group looks for passionate, curious, creative, and solution-driven team players. SEARCH ROYAL CARIBBEAN JOBS

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Learn more about Royal Caribbean Group

Size

10,001 employees

Industry