Working under the general direction of the Operations Director, the Senior Operations Manager is empowered to manage the daily operations of all Fuzing production resources, and is accountable for creating and maximizing enterprise value by:
- Maximizing customer satisfaction via best-in-class On Time Delivery performance (OTD), generally considered 95% or greater,
- Maximizing Gross Margin (GM) at levels dictated by the Annual Operating Plan via effective management and utilization of personnel, materials, equipment, and time, to minimize and stabilize costs.
- Ensuring product Quality via enforcement of the use of proper tools, processes, procedures, and work instructions, striving for escape-free operational performance with 0.25% scrap and 0.1% Customer Warranty Return (CWR) rate,
- Developing a knowledgeable, agile, and empowered workforce via appropriate employee training initiatives,
- Creating and supporting a culture of Respect, Excellence, Accountability, Creativity, and Honor among the production workforce.
Duties and responsibilities include, but are not limited to, the following:
- Plan, lead and manage all functions necessary to manufacture and deliver Fuzing products in accordance with the contract and other related requirements such as quality, procurement regulations, cost control/budgets, engineering change control, environmental compliance, safety, etc.
- Employ performance improvement principles to streamline processes. Establish and maintain metrics that track performance in areas such as quality, schedule, cost, delivery, etc.; monitor and implement corrective actions, as appropriate.
- Support the development and control of manufacturing budgets to attain company objectives.
- Present status reports and schedule Business Unit goals in accordance with company policy and federal/state regulations.
- Maintain high standard of performance expectations from managed employees through appropriate evaluations and training.
- Encourage and build a Continuous Improvement-centric culture such that the overall manufacturing operation demonstrates a trend of continuous improvement in all metrics. Plan and implement Lean activities to drive continuous process improvements.
- Conduct regular meetings to inform employees of operational objectives, general activities, company and actions.
- Conduct reviews consistent with ISO procedures.
- Support and enforce environmental and safety regulations.
Education: Broad knowledge of a general technical field such as manufacturing or electronics. Proficiency in Office 365. Fluent oral and written communication skills and ability to read/interpret schematics/blueprints. Bachelor's degree in a business and/or technical discipline required.
Experience: 9 to 15 years of experience in Manufacturing Operations.
Kaman is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other protected characteristics protected by law. Kaman and all its related companies fully endorse equal opportunity for all.
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Notice Requirement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
