Sunbelt Rentals, Inc.

Sr. Market Logistics Dispatcher

Sunbelt Rentals, Inc.$71K — $97K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Education
  • Knowledge of DOT Federal Motor Carrier Safety Regulations
  • Experience in Logistics or Dispatching
  • Strong Customer Service skills
  • Effective communication abilities

Responsibilities

  • Serve as the primary liaison and leader for Market Logistics Dispatchers
  • Review driver logs for compliance with company and DOT standards
  • Rectify Hours-of-Service violations and address unidentified logs
  • Enhance truck utilization and driver efficiency via proactive reporting
  • Lead training for new hires in Market Logistic Operations
  • Schedule truck repairs to optimize vehicle performance
  • Investigate and resolve escalated customer complaints professionally

Benefits

  • Health, Dental, and Vision insurance
  • 401(k) Match
  • Volunteer time off policy
  • Short-term and long-term disability coverage
  • Various insurance options including Accident and Life insurance
  • Tuition Reimbursement available
  • Employee Assistance Program (EAP)
  • Paid vacation and sick leave ranging from 12-25 days based on service length
Full Job Description
Job Description Summary

As a Senior Market Logistics Dispatcher, you will act as the liaison and team leader for the Market Logistics Dispatchers with regard to the transportation and delivery employees of Market Logistic Operations to ensure prompt receipt and delivery of equipment from/to customers and other Sunbelt stores in accordance with customer expectations along with company and DOT standards. This position under the direction of the Market Logistic Operations Manager will also temporarily fill in when Logistics Manager's are not present.

Review daily and weekly driver logs in accordance with company and DOT standards.

Maintain and rectify any Hours-of-Service violations or unidentified logs.

Monitor and action First Run Out and Time on Yard reporting to improve truck utilization and driver efficiency.

Training lead for any new hires into the MLO operations.

Scheduling Truck Repairs to improve truck efficiency.

Investigate escalated from the Logistics Manager on customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt.

Provide adequate feedback to the Counter and Service Departments regarding the timely delivery and receipt of equipment when necessary.

Follow Standard Operating Procedures

Requirements: Education & Experience: High School Education

Working knowledge of the DOT Federal Motor Carrier Safety Regulations

Logistics or Dispatching experience

Customer Service experience required

Able to effectively communicate.

Base Pay Range: $71,269.00 - 97,995.70

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
  • Health, Dental and Vision plans
  • 401(k) Match
  • Volunteer time off
  • Short-term and long-term disability
  • Accident, Life and Travel insurance, as well as flexible spending
  • Tuition Reimbursement Options
  • Employee Assistance Program (EAP)
  • Length of Service Awards


You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):
  • 12-25 vacation days depending on years of service
  • 5 sick days
  • 6 holidays
  • 2 half day holidays
  • 2 floating holidays
  • 1 inclusion day
  • 1 volunteer day


Gear up for an exciting career!

Sunbelt Rentals supports service members. Veterans encouraged to apply.

About Sunbelt Rentals, Inc.

Sunbelt Rentals is an equipment rental company that provides a range of equipment for construction, industrial, and homeowner applications. The company was founded in 1983 and is headquartered in Fort Mill, South Carolina. Sunbelt Rentals has over 1,000 locations across the United States and Canada and is a subsidiary of Ashtead Group, a British equipment rental company. The company has been recognized for its safety record and commitment to sustainability.
Learn more about Sunbelt Rentals, Inc.
Size
19,000 employees
Industry
Founded
1983

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