Sr. Manager, Small Commercial Product and Market Management (Hybrid)

Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in product development and management, with a focus on P&L responsibility.
  • Proven ability to develop and execute insurance product strategies.
  • Strong grasp of market research and regulatory trends relevant to Commercial P&C products.
  • Effective leadership skills demonstrated through managing teams or large cross-divisional projects.
  • Expertise in pricing strategies and underwriting segmentation for optimal profitability.

Responsibilities

  • Lead and mentor the West Regional Product & Market Management team.
  • Align regional product strategies with enterprise goals for the Small Commercial West Region.
  • Manage P&L performance across various Commercial product lines.
  • Drive profitable growth through effective portfolio management and strategic initiatives.
  • Conduct market research and customer insights analysis to enhance product performance.
  • Oversee the development and execution of rate plans and regulatory filing strategies.
  • Collaborate with cross-functional leaders to ensure business objectives are met.

Benefits

  • Comprehensive medical, dental, and vision benefits.
  • Competitive 401(k) contributions and pension plan.
  • Annual incentive opportunities and paid time off (23 days accrued yearly).
  • Student loan repayment support and paid family leave available.
  • New Employee Orientation to support successful onboarding.
Full Job Description
You will lead a team responsible for Commercial products design and development in collaboration with business partners. You will research solutions that inform recommended actions to improve profitability, growth and customer experience in support of annual profit and growth plans. In this role, you'll align new products, enhancements and initiatives to the Commercial top and bottom line short-term and long-term goals. You will create insights from intelligence about customers, market and competitors for problem solving and proactively identifying product solutions aligned to product strategy.

You will report to a director, product.

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Position Compensation Range:

$131,000.00 - $220,000.00

Pay Rate Type:

Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities

  • Lead, develop, and coach the West Regional Product & Market Management team, fostering a collaborative, inclusive, and high-performing culture.

  • Provide strategic leadership for the Small Commercial West Region, aligning product, market, and business objectives with enterprise goals and priorities.

  • Own P&L performance for the Small Commercial West Region portfolio, including Commercial Multi-Peril, Commercial Auto, Workers' Compensation, and Commercial Umbrella product lines.

  • Drive profitable growth through portfolio management, pricing strategies, underwriting segmentation, capital efficiency, and continuous improvement initiatives.

  • Lead the development and execution of regional product and market strategies, including state-level initiatives, product roadmaps, product guide decisions, and profit and growth planning.

  • Oversee market research, competitive intelligence, customer insights, and data analysis to identify opportunities and enhance product performance.

  • Direct the development and execution of rate plans and filing strategies across states and lines of business within the region.

  • Partner with actuarial, underwriting, sales, claims, marketing, and legal/compliance leaders to drive business results and ensure effective execution of strategic priorities.

Specialized Knowledge & Skills Requirements

  • Solid knowledge of market research and marketplace and regulatory trends

  • Demonstrated leadership experience in product development and/or management with a focus on profit and loss

  • Demonstrated experience developing insurance product strategies

  • Solid knowledge and understanding of root cause analysis and processes

  • Demonstrated effective experience leading people or projects

  • Demonstrated experience managing and leading large complex projects or programs with a cross-divisional impact toward intended results

  • Demonstrated experience in driving to results in one or more of the following areas: sales, product lines, claims, or other core business functions

  • Demonstrated experience communicating to a variety of audiences to review findings, arguments, options, risks, benefits, and other issues in a frame of reference that the audience can understand; translate technical detail into business outcomes

  • Demonstrated experience analyzing and interpreting facts and data, including financial information, in a way that can lead to actionable conclusions

Additional Specialized Knowledge and Skills

  • Solid knowledge of Commercial P&C productmanagement preferably within small commercial and leading regional product management teams.

  • Strong knowledge of pricing & UW segmentationto achieve P&G plan.

Travel Requirements

  • Up to 25%.

Physical Requirements

  • Work that primarily involves sitting/standing.

Additional Information
  • To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.
  • Offer to selected candidate will be made contingent on the results of applicable background checks
  • Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
  • Sponsorship will not be considered for this position unless specified in the posting


In this flex office/home role, you will be expected to work a minimum of 10 days per month from either Madison, WI; Boston, MA; Denver, CO; Hopkins, MN or St Joseph, MO. Madison is preferred.

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

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About American Family Mutual Insurance Company

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There has never been a better time to explore the job opportunities at American Family Mutual Insurance Company, a leading entity in the insurance sector. This company stands out not only for its robust commitment to clients but also for its dedication to fostering a professional growth environment for its employees.

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Join American Family Mutual Insurance Company’s esteemed team to assist in pioneering efforts that drive innovation and leadership in the insurance industry. This is where skills meet challenge and excellence. Transform the landscape of insurance with American Family Mutual Insurance Company, where the culture of growth and leadership goes hand in hand with the pursuit of operational excellence. Lead in a unique position in the market, at the nexus of industry knowledge, professional expertise, and digital innovation. Engage with a nationwide team of business and technology advisors to help clients and the company navigate through transformative initiatives. Collaborate with a diverse group of professionals dedicated to upholding the highest standards of service and innovation in the insurance industry.

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