WW Grainger

Sr Manager, Product Management Data & Operation

WW Grainger$123K — $169K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Product Management, Engineering, or a related field
  • Minimum 3 years leading large, matrixed teams in complex, data-driven environments
  • Experience in continuous improvement, project management, operations, or technology
  • Proficient with Tableau, PowerBI, SQL, and Smartsheets
  • Expertise in data governance and enterprise data architecture
  • Familiar with Agile methodologies and change management
  • Proven track record of leading impactful analytics programs.

Responsibilities

  • Lead merchandising and supplier management operational processes to align with assortment strategy
  • Collaborate with cross-functional teams to optimize product setup and operational processes
  • Develop analytics solutions and reporting tools for strategic decision-making
  • Measure business performance and provide actionable insights
  • Oversight of key datasets within the Grainger Data Architecture for data integrity
  • Promote data literacy and continuous improvement across the organization
  • Coach and develop high-performing teams to improve business outcomes.

Benefits

  • Medical, dental, vision, and prescription drug coverage
  • Paid time off (PTO) and up to 12 company holidays per year
  • Life insurance coverage, including spousal and dependent options
  • Employee Family Assistance Program for various concerns
  • Retirement savings and pension plan options
  • Educational and professional membership fee assistance
  • Employee discounts and team member perks.
Full Job Description
Work Location Type: Hybrid

Compensation

The base salary for this role ranges between $123,280 - $169,510, with eligibility for an incentive target of 20% which is contingent upon achieving both individual and company performance objectives.

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

Position Details

Lead the Merchandising & Supplier Management Reporting & Operations team in executing product assortment strategies, managing product data, pricing, costs, and supplier performance to deliver an exceptional customer experience. You will drive the development of analytics, automation, and AI-enabled solutions that improve operational efficiency, enhance decision-making, and scale business impact. This position is located hybrid 3 days per week in our Thornhill, ON office.

You Will
  • Lead Merchandising & Supplier Management Operations
    • Lead merchandising and supplier management operational processes that support product, inventory management, eCommerce, marketing, sales, and customer experience while aligning activities to assortment strategy.
    • Partner with Finance, Supplier Performance Management, Pricing, Compliance, Product Information, Taxonomy, and Inventory Management teams to optimize product setup, maintenance, and operational processes.
  • Drive Analytics, Reporting & Business Insights
    • Develop and deploy analytics solutions, reporting tools, and applications that support cross-functional initiatives, operational insights, and strategic decision-making.
    • Measure business performance, identify trends, root causes, and opportunities, and translate findings into actionable recommendations that improve results.
    • Enable self-service analytics across the business through training, coaching, knowledge sharing, and user support.
  • Advance Data Strategy & Continuous Improvement
    • Oversee the migration, governance, and ongoing maintenance of key datasets and analytics tools within the Grainger Data Architecture (GDA), ensuring data integrity, usability, and alignment to business priorities.
    • Collaborate with business and technology stakeholders to advance data architecture, improve processes, and enhance data literacy across the organization.
    • Lead enterprise-level continuous improvement initiatives using analytics, Lean methodologies, and operational excellence practices to deliver measurable business value.
  • Lead People, Capability & Business Enablement
    • Translate customer and business needs into operational processes, system requirements, and sustainable solutions that improve business performance.
    • Develop a high-performing team through coaching, performance management, training, and capability-building to achieve team objectives and support individual growth.

You Have
  • Bachelor's Degree Bachelor's Degree in Business, Product Management, Engineering or a related field, or equivalent. required
  • 7+ years Minimum 3 years leading and developing large, matrixed teams in complex, data-driven environments required. required
  • Experience in continuous improvement, project management, operations, or technology required.
  • Experience using Tableau/PowerBI, SQL, and Smartsheets.
  • Expertise in data governance, cloud data platforms, and enterprise data architecture.
  • Experience with Agile methodologies, change management, and continuous improvement.
  • Demonstrated success in leading analytics programs that influence business outcomes.


Rewards and Benefits
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):
  • Medical, dental, vision and prescription drug coverage
  • Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
  • Life insurance coverage, including spousal and dependent life insurance.
  • Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
  • Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
  • Educational & Professional Membership Fee Assistance program
  • Employee discounts, team member perks and more!

About WW Grainger

W.W. Grainger (NYSE: GWW), with 2008 sales of $6.9 billion, is the leading broad-line supplier of facilities maintenance products serving businesses and institutions in the United States, Canada, Mexico, China, India and Panama. Through a highly integrated network including nearly 600 branches, 18 distribution centers and multiple Web sites, Grainger's employees help customers get the job done, saving them time and money by having the right products to keep their facilities running.

WW Grainger Careers

Join the dynamic team at WW Grainger, a leading broad line supplier of maintenance, repair, and operating products, where job opportunities abound in an environment ripe with innovation and leadership. At WW Grainger, we are committed to fostering an inclusive culture that values diversity and encourages professional growth through comprehensive diversity training and leadership development.

Work You’ll Do

At WW Grainger, you’ll be part of a robust team that’s dedicated to excellence. Whether you’re looking to start your career through our internship programs or seeking to advance as a seasoned professional, WW Grainger offers a path filled with opportunities for growth and learning. Our team members are equipped with the skills needed to lead industries and drive innovation at every level of the company.

Explore Job Opportunities and Employment

WW Grainger is not just hiring; we are building a future. Explore the numerous job opportunities across various departments where you can put your skills to test and contribute to our mission. From positions in supply chain management to customer service, technology to sales, WW Grainger seeks passionate, curious, and solution-driven team players.

Innovate and Lead

Join a company where innovation is at the core of our business strategy. WW Grainger’s leadership in the industry is enhanced by our commitment to innovation and continuous improvement. Our employees are encouraged to think big and act boldly, driving change that influences the entire market.

Career Development and Benefits

Invest in your future with WW Grainger’s unmatched career development programs. Go as far as your ambition takes you with near-limitless opportunities to advance your career supported by extensive training, development, and certification support. Enjoy a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families.

Internship Programs and Entry-Level Positions

Kickstart your career with WW Grainger through our internship programs or entry-level positions. Gain hands-on experience, build your resume, and make invaluable networking connections that will pave the way for a successful career. Our internships provide a unique insight into the workings of a major company and serve as a gateway to full-time employment.

Join Our Team

Search open positions that match your skills and interests. We look for individuals who are eager to drive their own career path while contributing to a team that values hard work and creativity.

Stay Connected

Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at WW Grainger.

Interview and Resume Tips

Prepare for your interview at WW Grainger with resources that help you stand out. Learn what we look for in potential hires and how to effectively highlight your experiences and skills on your resume. At WW Grainger, we are more than a company—we are a community. We are dedicated to maintaining an environment where every team member feels valued and has the opportunity to excel. Join us in our mission to help professionals keep their operations running and their people safe.
Learn more about WW Grainger
Size
22,700 employees
Market Cap
$28.3 billion
Industry
Net Income
$695 million
Founded
1927
5 Year Trend
+5.1%
Revenue
$11.7 billion
NASDAQ

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