McKesson

Sr. Manager, Product Designer

McKesson • $134K — $224K *
Plano, TX 75025In-Person
Consumer Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 9+ years of progressive product design experience in enterprise, platform, SaaS, or digital environments.
  • 1+ year of managerial experience leading product design teams.
  • Expertise in human-computer interaction, design systems, and design architecture management.
  • Deep knowledge of AI-driven design concepts and workflows.
  • Proficient in Figma and AI-enabled prototyping.

Responsibilities

  • Lead product designers in launching AI-enabled experiences across various platforms.
  • Champion the use of AI-led design methodologies and tools to enhance product quality.
  • Define and track customer experience metrics to support portfolio health.
  • Collaborate with cross-functional teams to integrate customer insights into product strategies.
  • Mentor and develop junior designers to promote design excellence.

Benefits

  • Hybrid work arrangement with some required in-office days.
  • Collaboration opportunities across major product and engineering teams.
  • Professional development through mentorship and coaching.
  • Access to cutting-edge AI technologies and design innovation tools.
Full Job Description

The Senior Manager, Product Design, will lead a team of product designers responsible for creating AI-enabled, user-centric design experiences across Pharmacy Management, Clinical Service and Inventory Optimization technology products. This role combines people leadership, human-centered design practices, design strategy, and AI innovation to deliver scalable solutions that optimize workflows, improve customer experiences, and drive business outcomes.

As the Senior Manager, Product Design, this individual will build and champion an AI-led design vision while owning end-to-end product design initiatives from discovery to launch. Partnering closely with Product and Engineering Leadership, this role will empower cross-functional teams to leverage AI powered design practices, research methodologies, and tooling to accelerate product design and delivery. Further, this leader will own design artifacts that align to the product strategy and business outcomes.

Reporting to the VP of Product, the Senior Manager, Product Design will lead, mentor, and develop a high-performing team of designers. Additionally, this role will drive consistency across the product ecosystem, define scalable design practices, and prioritize speed to market using AI workflows and innovation. As a strategic leader, this role will drive the maturity of an AI-led design ecosystem that implements modern design practices and spearheads iterative design improvement of cross portfolio products.

McKesson Pharmacy System (MPS) is an independent business within the larger McKesson Commercial Strategy & Innovation (CSI) organization.

Key Responsibilities

AI Product Design Leadership

  • Leada team of product designers responsible for launchingAI- enabledproduct experiences for platformsacrossweb,mobile, enterprise and other channels from discovery to launch,driving continuous optimization.

  • Champion AI-led design methodologies, tools, rapid prototyping, and workflow automation to accelerate the design lifecycleand improve product quality.

  • Define and track customer experience metrics including adoption, usability, engagement, and satisfaction to provide continuous supportofproduct portfolio health.

  • Partner with product, engineering, data, and customer successto integratecustomer insights into product strategy to drive leading solutions that drive business outcomes.

  • Mentor and coach junior designers to enrich the design craft, AIproficiency, and career advancement.Communicates business outcomes and ensures that design deliverablestie to the product strategy.

Design System & Architecture

  • Define and own the long term-vision and strategy for AI-assisted design systems thatdrive consistency acrosscomponents, accessibility standards, and interaction patterns across the product portfolio.

  • Establish and socialize best practices that drive continuous improvement for reusable interaction patterns, components, frameworks, product design recommendations, and personalization.

  • Spearhead alignment across engineering, product, and data toestablishreusabledesign todevelopment frameworks that drive cohesive customer experiences and focus on speed and quality.

Design Innovation

  • Craft best practices and AI-led design standards that are accessible, trustworthy, and adhere to regulatory compliance standards.

  • Assess and operationalize AI design technologies and automation tools that drive team productivity,designefficiency, and innovation.

  • Foster a design culture amongst designers and other cross-functional partners centered around continuous learning of AI principles, emerging industry trends, and product design optimization.

Cross Functional Leadership

  • Serve as the design leader acrossproduct,engineering,data, customersuccessand other commercial businesses to translate complex initiatives and problems intoAI-forward,human-centered design.

  • Lead executive level discussionsandproduct design workshops and reviews that drive alignment, resolve challenges, and encourage effective decision makingto support business outcomes.

  • Influence product portfolio strategyand key decisions, roadmapdevelopment, and investments by providing feedback about customer experiences and success metrics.

Minimum Requirement

Degree or equivalent experience. Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience.

Education

Bachelor's degree inhuman-computer interaction, graphic design, visual design, industrial design, information architecture,information systems, computerscienceor a related field;or equivalent experience.

Critical Skills

  • 9+ years of progressive experience in productdesignexperience in enterprise, platform, SaaS, digital experiences. 1+yearofmanagement experience leading product designteams.

  • Proven experienceowningend-to-end product designforcomplex technicalproduct portfoliosin enterprise, platform, or SaaS environmentsfrom discovery to launch.

  • Experience leading and developing high-performing design teams, including performance management, career development, and succession planning.

  • Extensiveexperienceestablishingdesign operating mechanismsanddesign review practices that drivecontinuousimprovement across product teams andastrong understanding ofcustomer research methodologies.

  • Expertlevelproficiencyin Figma including AI-enabled prototyping,design systemsarchitecture andgovernance,componentlibraries,designtokens, and responsive design.

  • Deepexpertisein AI-driven design concepts includinghuman-AI interaction patterns,design system management,product ideation,rapidprototyping, prompt engineering, content generation and UX writing, image generation, UX research, and responsible AI principles.

  • Experienceestablishing, leading, and refiningscalable design frameworks, design standards, interactionpatternsand exercisingjudgment on where toenforce design consistency versus empowering product- specificcustomization.

  • Expertcross-functionalleadership,facilitation,andstakeholder management skillswith the ability toowndiscovery sessions, design workshops,executive reviews,and strategic working sessions thatdrive alignment withproduct, engineering,marketing, customer success,and commercial leaders.

  • Excellentcommunication, visual presentation,and storytelling skills with the ability tosynthesizecustomerinsights, technical concepts, and design recommendationsinto executive ready narratives.

  • Strong experience implementing AI-enableddesign workflows, automation capabilities, and emergingAI toolsincrease team productivity, delivery, and design quality.

Preferred Experience

  • Advanced degree (MBA, MS in business strategy,design,innovation, or related).

  • Proven experiencedefining, scaling, andmanaging design systems across product portfolioswhile enabling teams to deliverinnovativecustomer experiences atscale.

  • Deep understanding ofAI-enableddesign to code workflowsincluding automated prototyping, code generation, and the integration of design systems into product development practices.

  • Familiarity with technical product concepts, cloud platforms, data ecosystems, and API-driven models is beneficial.

  • Experience in healthcare, pharmacy operations, supply chain, or predictive analytics domains.

Working Conditions

Traditional office or hybrid environment, depending on location. Some travelrequiredfor cross-site collaboration and customer/partner engagements.

This position offers the possibility of a hybrid work arrangement based on recent updates to our in-office/workfromhome model. If located in DFW area, the selected candidate may be expected to work onsite at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific inoffice days may be designated according to team needs and business priorities.

About McKesson

McKesson Corporation provides medicines, pharmaceutical supplies, information and care management products and services across the healthcare industry. The Company operates in two segments. The McKesson Distribution Solutions segment delivers ethical drugs, medical-surgical supplies and equipment and health and beauty care products throughout North America. This segment also provides specialty pharmaceutical solutions for biotech and pharmaceutical manufacturers, sells financial, operational and clinical solutions for pharmacies (retail, hospital, long-term care) and provides consulting, outsourcing and other services. The McKesson Technology Solutions segment delivers enterprise-wide clinical, patient care, financial, supply chain, strategic management and software solutions. In July 2011, the Company acquired Portico Systems from Safeguard Scientifics, Inc. On March 25, 2012, it acquired the independent banner and franchise businesses of Katz Group Canada Inc. McKesson Distribution Solutions delivers pharmaceuticals to retail pharmacies and institutional providers like hospitals and health systems. They operate pharmaceutical distribution centers across the country, serving customers in all 50 states. They also deliver a comprehensive offering of health care products, technology, equipment and related services to the alternate site market, including physician offices, surgery centers, long-term care facilities and home care businesses across the country. McKesson is currently the largest pharmaceutical distributor in North America. McKesson also operates McKesson Canada and has an equity holding in Nadro, a leading distributor in Mexico.

McKesson Careers

Join McKesson, a leading global healthcare company, and be part of a team that is redefining the future of healthcare. With a variety of job opportunities available, McKesson is the perfect place to advance your career, whether you're a seasoned professional or just starting out. Work You’ll Do At McKesson, we are committed to improving care in every setting—one product, one partner, one patient at a time. We’re seeking talented professionals to join our team and contribute to a culture of innovation, diversity, and leadership. Our employees are driven by a deep sense of purpose and a desire for continuous growth and improvement. Empower Your Future in Healthcare With positions ranging from internships to leadership roles, McKesson offers unparalleled employment opportunities to develop your skills and advance your career. Our commitment to diversity training ensures that all team members have the opportunity to thrive. Join a team where your skills will be honed, your professional growth will be supported, and where you can genuinely see the difference you make in the lives of patients around the world. Innovative Work Environment McKesson is at the forefront of healthcare innovation. Our team is constantly exploring new ways to improve patient outcomes and streamline care processes. This commitment to innovation is what sets us apart and what makes McKesson an exciting place to work. Career Development and Benefits McKesson believes in nurturing the potential of its employees through robust career development programs and comprehensive benefits designed to support your life and well-being. From leadership training to health and wellness benefits, we ensure our team members are equipped to meet their professional and personal goals. Explore Job Opportunities Whether you’re looking for an internship to kickstart your career, or a senior position to utilize your extensive experience, McKesson offers a range of opportunities. Explore our open positions and find where you can make a difference at McKesson. Stay Connected Join Our Team Search for open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take the next step in their careers. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Networking and Professional Growth At McKesson, networking and professional growth are part of our everyday environment. We encourage our employees to connect, share, and learn from each other to foster personal and professional development. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at McKesson. Join McKesson today and be part of a team that is dedicated to shaping the future of healthcare.
Learn more about McKesson
Size
58,000 employees
Market Cap
$53.7 billion
Industry
Pharmaceuticals & Biotech
Net Income
-$4.1 billion
Founded
1833
5 Year Trend
+5.9%
Revenue
$237.6 billion
NASDAQ
MCK
* Ladders Estimates

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