McKesson

Sr. Manager, Operations Intelligence

McKesson$113K — $188K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Analytics, Statistics, Information Systems, or equivalent experience
  • 9+ years in data analytics, business intelligence, or data strategy
  • 1+ year in a leadership role
  • Experience building governance structures like steering forums and decision logs
  • Proficiency in a business intelligence platform (e.g., Power BI, Tableau)

Responsibilities

  • Lead the Data and Insights Pod, managing a skilled team for Ops Automation
  • Assist in Ops Automation and Efficiency steering forum activities
  • Drive CMM-wide digital workload measurement by implementing shared definitions
  • Manage efficiency savings reporting and reconcile findings with Finance and Ops Design
  • Oversee monitoring of data quality and availability in the intelligence layer
  • Collaborate with external vendors to ensure quality data architecture and pipeline delivery
  • Lead team development and individual growth plans

Benefits

  • Comprehensive benefits package
  • Professional development programs
  • Opportunity for annual bonuses and long-term incentive plans
  • Supportive work environment and culture
  • Flexibility in work schedule and hybrid work options
Full Job Description
The Sr. Manager, Operations Intelligence with CoverMyMeds leads the Data and Insights Pod within the Operations Digital Strategy organization, building and operating the analytics infrastructure, governance structures, and reporting capabilities that power AI, automation, and data-driven decision-making across CMM Operations. This role oversees the intelligence layer data foundation, assists in leading the Ops Automation and Efficiency steering forum, and supports data-driven decision-making across operational functions. The Sr. Manager manages a team of analysts and works closely with Finance, external engineering vendors, and operational leaders across the business.

Key Responsibilities:

  • Lead the Data and Insights Pod - managing a team with an identified set of skills required to assist all Ops Automation work
  • Assist the Ops Automation and Efficiency steering forum and any other necessary meetings for Digital Strategy
  • Drive CMM-wide digital workload measurement - implementing a shared definition
  • Manage efficiency savings reporting - reconciling automation results with Finance and Ops Design while presenting findings to leadership
  • Oversee intelligence layer data quality and availability monitoring - maintaining reliable, current data pipelines
  • Partner with external vendors to ensure data architecture and pipeline delivery meet business quality requirements
  • Manage and lead all team members including their plans for development


Basic Requirements:

  • Bachelor's degree in a quantitative field such as Business Analytics, Statistics or Information Systems, or equivalent experience, and typically requires 9 or more years of progressive experience in data analytics, business intelligence, or data strategy, with at least 1 year in a people leadership role
  • Demonstrated experience building and operating governance structures such as steering forums, decision logs, and prioritization frameworks
  • Proficiency in at least one business intelligence platform such as Power BI or Tableau, including data modeling
  • Experience producing finance-grade reporting that has been reviewed and approved by a Finance function


Preferred Skills/Experience:

  • Experience in healthcare operations, contact center analytics, or similarly regulated environments
  • Familiarity with cloud data platforms such as Snowflake, Azure, or Databricks
  • Advanced degree in a quantitative discipline
  • Experience overseeing vendor-delivered data engineering work without directly building the pipelines
  • Ability to communicate analytical findings clearly to non-technical executive audiences


We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$113,300 - $188,800

About McKesson

McKesson Corporation provides medicines, pharmaceutical supplies, information and care management products and services across the healthcare industry. The Company operates in two segments. The McKesson Distribution Solutions segment delivers ethical drugs, medical-surgical supplies and equipment and health and beauty care products throughout North America. This segment also provides specialty pharmaceutical solutions for biotech and pharmaceutical manufacturers, sells financial, operational and clinical solutions for pharmacies (retail, hospital, long-term care) and provides consulting, outsourcing and other services. The McKesson Technology Solutions segment delivers enterprise-wide clinical, patient care, financial, supply chain, strategic management and software solutions. In July 2011, the Company acquired Portico Systems from Safeguard Scientifics, Inc. On March 25, 2012, it acquired the independent banner and franchise businesses of Katz Group Canada Inc. McKesson Distribution Solutions delivers pharmaceuticals to retail pharmacies and institutional providers like hospitals and health systems. They operate pharmaceutical distribution centers across the country, serving customers in all 50 states. They also deliver a comprehensive offering of health care products, technology, equipment and related services to the alternate site market, including physician offices, surgery centers, long-term care facilities and home care businesses across the country. McKesson is currently the largest pharmaceutical distributor in North America. McKesson also operates McKesson Canada and has an equity holding in Nadro, a leading distributor in Mexico.

McKesson Careers

Join McKesson, a leading global healthcare company, and be part of a team that is redefining the future of healthcare. With a variety of job opportunities available, McKesson is the perfect place to advance your career, whether you're a seasoned professional or just starting out. Work You’ll Do At McKesson, we are committed to improving care in every setting—one product, one partner, one patient at a time. We’re seeking talented professionals to join our team and contribute to a culture of innovation, diversity, and leadership. Our employees are driven by a deep sense of purpose and a desire for continuous growth and improvement. Empower Your Future in Healthcare With positions ranging from internships to leadership roles, McKesson offers unparalleled employment opportunities to develop your skills and advance your career. Our commitment to diversity training ensures that all team members have the opportunity to thrive. Join a team where your skills will be honed, your professional growth will be supported, and where you can genuinely see the difference you make in the lives of patients around the world. Innovative Work Environment McKesson is at the forefront of healthcare innovation. Our team is constantly exploring new ways to improve patient outcomes and streamline care processes. This commitment to innovation is what sets us apart and what makes McKesson an exciting place to work. Career Development and Benefits McKesson believes in nurturing the potential of its employees through robust career development programs and comprehensive benefits designed to support your life and well-being. From leadership training to health and wellness benefits, we ensure our team members are equipped to meet their professional and personal goals. Explore Job Opportunities Whether you’re looking for an internship to kickstart your career, or a senior position to utilize your extensive experience, McKesson offers a range of opportunities. Explore our open positions and find where you can make a difference at McKesson. Stay Connected Join Our Team Search for open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take the next step in their careers. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Networking and Professional Growth At McKesson, networking and professional growth are part of our everyday environment. We encourage our employees to connect, share, and learn from each other to foster personal and professional development. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at McKesson. Join McKesson today and be part of a team that is dedicated to shaping the future of healthcare.
Learn more about McKesson
Size
58,000 employees
Market Cap
$53.7 billion
Industry
Net Income
-$4.1 billion
Founded
1833
5 Year Trend
+5.9%
Revenue
$237.6 billion
NASDAQ

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