Your Purpose

The Senior Manager, Safety leads and advances the enterprise-wide safety strategy across retail store locations, corporate offices (SSC), and distribution centers, creating a strong safety-first culture across all areas of the business. This role ensures compliance with all safety regulations, reduces risk exposure, and drives initiatives that protect associates and enhance the customer experience. By leading a multi-region team of Safety Specialists in both field and distribution center environments, this position delivers consistent, high-impact safety programs that support operational excellence while also positively influencing financial performance through reduced claims and risk-related costs.

What You'll Do

Develop and execute a comprehensive safety strategy aligned with company objectives across retail, corporate, and distribution environments
Establish and maintain a strong safety culture focused on prevention, accountability, and continuous improvement
Serve as the subject matter expert for safety standards, compliance, and regulatory requirements
Lead, coach, and develop a team of regional Safety Specialists supporting stores and distribution locations
Build talent pipelines and succession plans for safety field roles
Provide ongoing training, performance feedback, and professional development opportunities
Oversee incident reporting, investigation, and root cause analysis across all locations
Ensure timely and accurate handling of Workers' Compensation (WC) and General Liability (GL) claims
Identify trends and implement targeted risk mitigation strategies
Partner with leaders to reduce workplace injuries, accidents, and claims costs
Ensure compliance with OSHA and all applicable federal, state, and local safety regulations
Lead response and coordination for regulatory inspections and audits
Develop, implement, and maintain safety policies, procedures, and training programs
Monitor compliance metrics and drive accountability across the organization
Partner with Store Operations, Distribution, HR, Risk Management, and Legal teams
Support store and DC leadership with safety strategies, training, and incident response
Collaborate with cross-functional teams to embed safety into daily operations
Analyze safety metrics, claims data, and incident trends to drive decision-making
Develop dashboards and KPIs to measure program effectiveness
Identify opportunities for process improvements and innovation in safety practices

Supporting Leadership Through the 5 Es

• As a leader, you are expected to model and reinforce our leadership expectations through the 5Es Leadership Framework - serving as both an example and a multiplier of leadership impact across teams and functions:
  • Envision: Craft a bold, strategic vision that aligns with the company's direction. Communicate clearly and consistently to ensure every team understands the "why" behind the work and feels connected to the bigger picture.
  • Energize: Cultivate a high-energy, resilient environment where passion, recognition, and urgency fuel momentum. Drive engagement across levels by being visible, present, and inspiring in your leadership.
  • Enroll: Build alignment and commitment by involving others early and often. Create clarity around change, communicate transparently, and ensure all stakeholders feel heard, valued, and empowered to act.
  • Enable: Break down barriers, advocate for necessary resources, and build capability across your teams. Champion development, empower decision-making, and foster a culture of continuous learning and ownership.
  • Execute: Deliver results that matter. Turn strategy into action with prevision and agility, ensure accountability, and continuously improve outcomes through clear priorities, strong follow-through, and data-driven decisions

What You Bring

• 7-10+ years of progressive experience in safety, risk management, or operations
• 3-5+ years of leadership experience managing field-based teams
• Experience in multi-site environments (retail, grocery, distribution, or similar)
• Demonstrated success in reducing incident rates and managing claims

Preferred

• Experience in grocery retail or distribution operations
• Professional certification (MESH, CSP, ASP, ARM, or similar)
• Experience leading enterprise-wide safety programs

Knowledge, Skills, and Abilities

• Strategic leadership & execution
• Coaching and team development
• Data-driven decision making
• Cross-functional collaboration
• Crisis and incident management
• Continuous improvement mindset
• Presentation & Public Speaking

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. This role involves frequent travel to retail stores, distribution centers, and corporate locations, requiring flexibility across a combination of field-based and corporate office work environments. The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, perception and Ability to adjust focus.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl.

Job Title: Senior Manager, Safety (Retail, Corporate & Distribution)
Job Code: 807
Department: Asset Protection
Reports To: Director of Asset Protection & Safety
Supervises: Safety Specialists
FLSA Status: Exempt
Location: Matthews, NC - Store Support Center
Created: Joshua Rogers 06/18/2026