Lowe’s

Sr. Manager of Continuous Improvement LPS

Lowe’s$110K — $130K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Management, Operations, or related field, or equivalent experience.
  • 8 years of experience in operations, supply chain, or related industry (MRO, Retail).
  • 8 years of proven success leading large-scale continuous improvement initiatives.
  • 8 years of extensive experience in data analytics and operational forecasting.
  • Availability to travel up to 25%.
  • MBA or advanced degree preferred.
  • 3 years of experience in training and development.

Responsibilities

  • Develop and standardize SOPs for consistency across all branch operations.
  • Conduct time studies to identify inefficiencies and recommend improvements.
  • Lead the execution of process improvement strategies with measurable ROI.
  • Create, refine, and monitor key performance indicators (KPIs) for operational success.
  • Analyze data for actionable insights that drive operational improvements.
  • Facilitate cross-functional collaboration to address business needs within initiatives.
  • Develop a strategic roadmap for network optimization focusing on resource flow.

Benefits

  • Opportunities for professional growth and development through coaching and feedback.
  • Involvement in sustainability initiatives aligned with organizational goals.
  • Access to advanced analytics and technology to enhance role effectiveness.
Full Job Description
Your Impact

The Sr. Manager of Continuous Improvement is a key leadership role responsible for driving continuous improvement across the operational network. This position oversees the development, refinement, and implementation of Standard Operating Procedures (SOPs), KPI frameworks, and strategic initiatives to optimize operational performance. The role ensures seamless collaboration across branches, vendors, and Lowe's supply chain while aligning with broader organizational goals. A key focus will be on network optimization, centralized reporting, labor management, and the deployment of sustainability initiatives, enhancing the operational efficiency and scalability of Lowe's Pro Supply (LPS).

What You Will Do
  • Develops, defines, and standardizes SOPs across all branch operations to ensure consistency and efficiency.
  • Conducts time studies to identify inefficiencies and recommend process enhancements.
  • Leads the design and execution of process improvement strategies with measurable ROI.
  • Creates, refines, and tracks key performance indicators (KPIs) to monitor operational success.
  • Analyzes data to provide actionable insights and recommendations for operational improvements.
  • Enhances communication synergies within operations and the Pro Communications team to ensure alignment and transparency.
  • Facilitates cross-functional collaboration to understand business needs and integrate them into process improvements and initiatives.
  • Develops and executes a strategic roadmap for network optimization, focusing on flow planning between vendors, branches, and supply chain.
  • Identifies and implements opportunities for route optimization and cost savings across the network
  • Oversees the design and delivery of training programs to ensure operational excellence and team development.
  • Provides coaching and feedback to direct reports, fostering professional growth and high performance.
  • Leads sustainability initiatives to align branch operations with environmental and organizational objectives.
  • Drives perpetual productivity improvements by leveraging advanced analytics and technology.
  • Oversees centralized reporting to ensure data integrity and accessibility for decision-making.
  • Leads forecasting efforts and labor management planning to align resources with operational demands.
  • Implements technology solutions to streamline operations, enhance reporting capabilities, and improve efficiency.
  • Tracks enhancements in reporting, processes, and tools to drive ongoing improvements.
  • Monitor branch performance to ensure compliance with operational standards and identify areas for process automation or enhancement


Minimum Qualifications
  • Bachelor's degree in Business, Management, Operations, or related field required. or equivalent years of experience in lieu of education requirement, if applicable
  • 8 Years Experience in operations, supply chain, or a related industry (MRO, Retail, etc.).
  • 8 Years Proven track record of leading large-scale continuous improvement initiatives and network optimization projects.
  • 8 Years Extensive experience with data analytics, performance reporting, and operational forecasting.
  • Ability to travel up to 25%.


Preferred Skills/Education
  • MBA or advanced degree preferred.
  • 3 Years Experience in training and development programs.
  • 1 Year Familiarity with sustainability practices and implementation in operational settings.


About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ

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