In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.Job Title: Sr. Manager/ Manager, Business Analytics
Department: Business Strategy & Analytics
Reports to: Sr. Director of Business Strategy & Analytics
Job Summary The (Sr.) Manager of Business Analytics serves as a strategic leader within FC Cincinnati's Business Intelligence Department, responsible for overseeing analytical initiatives, managing a team of analysts, and delivering actionable insights that drive revenue growth, enhance fan experience, and support organizational decision-making. This role bridges data analytics with business strategy, translating complex data into clear recommendations for senior leadership while developing the capabilities of the analytics team. The Manager will lead cross-functional analytics projects, establish reporting standards, and foster a data-driven culture across the organization.
What You'll Do: - Lead and mentor a team of business analysts, providing guidance, professional development, and performance management
- Develop and execute the department's analytics strategy in alignment with organizational objectives and MLS/league initiatives
- Oversee the creation and maintenance of comprehensive dashboards, automated reporting systems, and KPIs across all business units
- Support adoption and training of the reporting environment across the organization
- Ensure accuracy and timeliness of internal and external reporting across the organization along with data quality of which is reported
- Manage analytics projects from conception through implementation, ensuring timely delivery and measurable business impact
- Lead complex analytical initiatives including predictive modeling, pricing optimization, fan segmentation, and revenue forecasting
- Collaborate with IT and external vendors to enhance data infrastructure, tools, and integration capabilities
- Support the development, build-out, and optimization of the data warehouse, overseeing the entire data lifecycle from ingestion/transformation to ongoing maintenance and secure data export to downstream tools and external vendors.
- Establish data governance standards, best practices, and quality assurance protocols across the organization
- Foster collaboration between BS&A and other departments to drive adoption of data-driven decision making
- Identify best practices both within and outside of the sports industry to define how the club can best use data to drive more informed business decisions
- Other duties as assigned
What You'll Need: - Bachelor's degree with emphasis in economics, statistics, mathematics, computer science, or related analytical field; Master's degree a plus
- 3-5 years of experience in business analytics
- Advanced proficiency with SQL and statistical programming languages (R or Python)
- Expert knowledge of data visualization tools (Tableau preferred)
- Experience with CRM platforms (Salesforce preferred) and ticketing systems
- Strong project management skills with ability to manage multiple initiatives simultaneously
What You'll Bring: - Excellent communication and presentation skills for technical and non-technical audiences
- Experience in sports, entertainment, or consumer-facing industries strongly preferred
- Strategic thinking with ability to translate business challenges into analytical solutions
- Strong stakeholder management and cross-functional collaboration abilities
- Deep understanding of statistical modeling, forecasting, and advanced analytics techniques
- Proficiency with Microsoft Office Suite, particularly Excel and PowerPoint
- Experience with data warehousing, ETL processes, and database management
- Knowledge of privacy regulations and data security best practices
- Ability to thrive in a fast-paced, dynamic environment with changing priorities
- Strong attention to detail and commitment to data quality
Why You'll Love FCC: - Generous paid time off and holiday time
- Option for one work from home day per week (by department and schedule)
- Medical, Dental, Vision, Life Insurance, 401k plan with company match
- Short-Term & Long-Term Disability Insurance
- Maternity & Paternity Leave and Family Building Benefit
- Employee Assistance Program and free subscription to the Calm App
- Discount off merchandise in the FCC team store
- Community volunteer opportunities
- Professional development and Frequent team building opportunities
- Employee recognition programs and referral programs
- Opportunity for complimentary staff tickets to home FC Cincinnati matches
