Lowe’s

Sr Manager - Leaves & Accommodations

Lowe’s$90K — $120K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, HR, or related field (or equivalent experience)
  • 10 years in leaves of absence and accommodations, or 8 years in relevant field
  • 5 years in successfully managing multiple priorities and projects
  • 5 years in a leadership or mentorship role
  • 5 years managing third-party vendors
  • Experience with ADA, FMLA, and various state leave laws
  • 2 years in a centralized HR program or shared services environment

Responsibilities

  • Develop and manage strategy for leaves of absence and accommodations programs
  • Lead a team of experts handling centralized processes
  • Ensure compliance with all federal, state, and local leave regulations
  • Serve as subject matter expert for complex leave and accommodation cases
  • Collaborate with leaders for program consistency across regions
  • Analyze data to assess program trends and recommend enhancements
  • Manage vendor relationships to ensure performance meets expectations

Benefits

  • Opportunity to lead a centralized team in a major corporation
  • Work at a large-scale national organization with diverse programs
  • Engage with cross-functional collaboration opportunities
  • Access to comprehensive training and professional development
  • Influence company-wide operational strategies and improvements
Full Job Description
Your Impact
The Sr. Manager of Leaves and Accommodations is responsible for managing the strategy and execution of Lowe's leaves of absence and accommodations program for associates across all US locations. The Sr. Manager leads a centralized team of subject matter experts and manages a third-party administrator to ensure timely, accurate and compliant processing of all leaves and accommodations claims while ensuring a quality associate experience. This role serves manages the relationship with Lowe's leaves and accommodations vendor partner to include proactively partnering to ensuring performance standards are met, processes are efficient and effective, claims are managed timely and in accordance with regulations, laws and company policies and procedures.

What You Will Do
  • Develops and manages the strategy and execution of Lowe's leaves of absence and accommodation programs.
  • Leads a team of Assistant Managers and Consultants who serve as subject matter experts and are responsible for the day-to-day administration of centralized processes.
  • Ensures compliance of all federal, state, local leave regulations including but not limited to Family Medical Leave Act (FMLA), Massachusetts Paid Family Medical Leave (MA PFMLA), USERRA, ADA/ADAAA, as well as various state leave laws. Also ensures compliance of all other company leaves including, but not limited to personal leaves.
  • Serves as a subject matter expert in FMLA, ADA, Worker's Compensation, other pertinent laws and regulations for escalations related to the most complex of leave and accommodation cases.
  • Collaborates with cross-functional leaders to ensure consistency and effectiveness of the program across all regions.
  • Analyzes data to assess program performance and trends to make recommendations for program enhancements.
  • Develops program roadmap recommendations, identify gaps, and develop mitigation plans. Ensures program visibility to team, stakeholders, and leadership.
  • Partners with stakeholders and vendors to maintain an industry competitive leave and accommodations program.
  • Manages vendor relationships to ensure performance in line with Lowe's expectations, including conducting reviews and audits of vendor work. Works independently and collaboratively, while providing decisions, direction, and insights.
  • Develops a trusted advisor relationship with internal stakeholders through effective communication and efficient, quality execution of projects.
  • Works closely and effectively with internal partners in Legal, Payroll, Benefits, and other teams pertinent to optimal service delivery.
  • Partners with Learning to develop necessary compliance training for Human Resources, People Leaders and Associates.
  • Stays apprised of trends by benchmarking with other organizations and maintaining strong connections with human resource professional organizations (e.g., DMAC, etc.)


Minimum Qualifications
  • Bachelor's degree Business Administration, HR, or related field or equivalent years of experience in lieu of education requirement, if applicable
  • 10 years experience
    in leaves of absence and accommodations in lieu of degree
  • 8 Years Experience in leaves of absence and accommodations
  • 5 Years Experience successfully managing multiple priorities & projects through successful delivery & implementation under time, budget, and political pressure
  • 5 Years Experience directly or indirectly leading and mentoring a team
  • 5 Years Experience managing third party vendors
  • Experience with ADA, FMLA, local and state leave laws, STD, LTD, Workers' Compensation and leave of absence processing, policy design and administration.2 years Experience in managing a centralized HR program or in a shared services environment
  • 5 Years Experience working in a high volume, multi-state environment

About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ

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