Dentsu America

Sr Manager, Hospitality & Events

Dentsu America$95K — $115K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 5+ years in hospitality, corporate events, or experiential marketing
  • Experience with high-level corporate events or global programs
  • Strong client service and interpersonal skills supporting executives
  • Proven organizational and project management abilities
  • Expertise in event logistics and hospitality operations
  • Excellent verbal and written communication skills

Responsibilities

  • Design hospitality programs for multiple F1 race locations
  • Develop event plans ensuring high-touch delivery
  • Oversee day-to-day hospitality operations and VIP support
  • Manage premium guest touchpoints and bespoke journeys
  • Support ticketing and credential distribution
  • Create polished client-ready event materials
  • Lead client calls, ensuring clear communication of timelines
  • Identify opportunities to enhance hospitality processes
  • Evaluate post-event performance for continuous improvement

Benefits

  • Flexible holiday package starting at 20 days
  • Corporate discounts and commuter benefits
  • Cell phone reimbursement
  • Comprehensive well-being benefit plans
  • Collaborate with global colleagues in a multi-award-winning agency culture
Full Job Description
MKTG Sports + Entertainment is seeking a Senior Manager, Hospitality & Events to support premium guest programs across global Formula 1 racing events. This role focuses on delivering elevated hospitality experiences for Fortune 500 clients, ensuring seamless planning, premium execution, and high-touch communication throughout each race weekend.

Job Description:

MKTG Sports + Entertainment is seeking a Senior Manager, Hospitality & Events to support premium guest programs across global Formula 1 racing events. This role focuses on delivering elevated hospitality experiences for Fortune 500 clients, ensuring seamless planning, premium execution, and high-touch communication throughout each race weekend.

This is a dynamic, detail-oriented role for someone who thrives in fast-paced environments and excels at balancing organization with execution. The Senior Manager plays a key role in coordinating hospitality operations, managing guest communications, and partnering with internal teams and clients to elevate the end-to-end experience across international F1 programs.

You will report to the Senior Director, Hospitality & Events.

You Will

Design hospitality programs across multiple F1 race locations, collaborating with internal teams and clients to shape premium guest experiences

Develop event plans and timelines that ensure smooth delivery of high-touch hospitality moments

Oversee day-to-day hospitality operations including VIP support, suite management, paddock coordination, and on-site guest needs

Manage premium touchpoints such as curated gifting, transportation flows, credentialing, and bespoke guest journeys

Support ticketing and credential distribution and ensure all guest itineraries and communications are accurate and polished

Create client-ready materials including itineraries, event collateral, presentations, and hospitality reports

Lead or support client calls and internal meetings, clearly communicating timelines, status, and next steps

Partner cross-functionally to ensure alignment across hospitality, event operations, and guest experience

Identify opportunities to enhance hospitality processes across global racing programs

Evaluate post-event performance and provide recommendations to improve efficiency and elevate the guest experience year over year

Support broader event planning including premium gifting, vendor coordination, and operational tasks based on team priorities

You Have

Bachelor's degree required

5+ years of experience in hospitality, corporate events, experiential marketing, or premium guest experience

Experience supporting high-level corporate events, sports hospitality, or global programs

Exceptional client service and interpersonal skills, with experience supporting senior leaders and executives

Strong organizational and project management skills, with the ability to manage complex, cross-functional initiatives

Experience managing event logistics (rooming lists, transportation manifests, VIP movement, hospitality operations)

Ability to manage multiple projects and communication streams simultaneously in a fast-paced environment

Excellent verbal and written communication skills

The Perks

Not only will you be joining a multi-award-winning Agency with great culture, you will also have the unique opportunity to collaborate with colleagues from our other offices across the globe. There is a whole heap of benefits that come with the role- a flexible holiday package starting at 20 days, corporate discounts, commuter benefits, cell phone reimbursement and much more. Our benefit plans have your total well-being in mind, and we offer an extensive list you can choose from to suit your needs.

Location:
Charlotte

Brand:
Mktg Sports

Time Type:
Full time

Contract Type:
Permanent

About Dentsu America

Dentsu is a Japanese public relations and advertising firm that offers communication-related solutions and services such as management and business consulting.

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Size
64,832 employees
Industry
Founded
1901
NASDAQ

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