Full Job Description
This position leads high-priority regional and franchisee (FZ)-level analytics to diagnose topline sales, traffic, and profitability issues across the Burger King US system and drive data-driven solutions. Acting as the analytics "quarterback," this role partners with Burger King's other analytics teams to guide deep dives and synthesize findings into executive-ready recommendations. This position also builds and owns a suite of tools powering a standardized franchisee health-check process, and will define and execute the approach to creating profitability visibility down to the ticket and product level.
RBI follows a 5 day, in-office work schedule to support collaboration. Candidates should be comfortable working onsite 5 days per week out of our office in Miami, FL.
What You'll Do:
• Lead and execute major regional and FZ-level analytics initiatives to identify topline sales, traffic, and profitability performance issues, and propose actionable solutions to address them
• Serve as the analytics quarterback, working closely with other analytics teams including Digital Analytics, Operations Analytics, Marketing Analytics, FZ Profitability, Pricing & Coupons Analytics, etc. as subject matter experts to guide deep dives into each aspect of the business
• Own the design and build of a suite of tools that replicate this analysis through a repeatable FZ business health-check process, enabling proactive identification of performance issues for any FZ / region.
• Own the Prime Profit project, bringing profitability visibility down to the ticket and product level to identify margin drivers, leakage, and improvement opportunities
• Present findings, insights, and recommendations to FZ and Burger King leadership team
• Manage, coach, and develop an analyst, ensuring rigor, accuracy, and timeliness across all analytics deliverables
• Build and maintain relationships with FZs to understand their business context and translate analytics into practical, adoptable decisions
• Proactively identify opportunities to optimize processes and scale analytics capabilities across the FZ system
What You Bring:
• 5+ years of progressive experience in analytics, finance, or business intelligence, ideally within QSR, retail, franchise, or CPG environments
• Bachelor's degree in Business, Finance, Economics, Data Analytics, or a related quantitative field; MBA or advanced quantitative degree is preferred
• Prior people management experience, with a proven ability to lead, coach, and develop team
• Strong SQL skills and experience with cloud data platforms (e.g., Snowflake, Databricks); proficiency with Alteryx, Tableau, or similar BI/data-visualization tools
• Highly proficient with MS Office applications; advanced Excel skills
• Experience applying AI/GenAI tools (e.g., Codex, Claude, Cortex, ChatGPT, or similar) to accelerate analysis, automate reporting, or build analytics tools is a strong plus
• Strong analytical and problem-solving skills, with the ability to synthesize complex, cross-functional analyses into clear, actionable recommendations for leadership
• Demonstrated experience leading complex analytics projects end-to-end
• Excellent written and verbal communication skills, with the ability to present to senior leadership and franchisees
• Entrepreneurial mindset with a desire to learn, be challenged, and operate effectively in ambiguity
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Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.