American Airlines

Sr Manager, Facilities Maintenance Operations

American Airlines • $90K — $120K *
Charlotte, NC 28269In-Person
Transportation
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Undergraduate or Master's degree in business management or equivalent experience
  • 7 years in facilities operations or related fields
  • Excellent understanding of technical/building systems
  • Strong leadership and team management skills
  • Ability to secure airport authority and/or US Customs security badges
  • Authorized to work in the U.S.
  • Willingness to travel domestically

Responsibilities

  • Monitor and prioritize essential support systems
  • Act as subject matter expert on building support systems, available 24/7
  • Develop timelines and goals for projects and escalate technical problems as needed
  • Build annual capital and management plans for facilities
  • Manage RFP process and vendor maintenance contracts
  • Identify cost savings and efficiency opportunities
  • Support DEI goals and manage a diverse workforce

Benefits

  • Travel perks with access to 365 destinations and 6,800 daily flights
  • Comprehensive health benefits from day one
  • Wellness programs to support personal development
  • 401(k) with employer contributions after one year
  • Additional benefits such as employee assistance, pet insurance, and travel discounts
Full Job Description
6/27/26

Location: Charlotte/Douglas Intl Apt (CLT-TRML)
Cities: Charlotte - NC
Requisition ID: 86527

Job Description

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
  • Monitor and prioritize projects to ensure that all essential support systems are functional
  • Act as the company subject matter expert on all building support systems including Fire Suppression, Baggage Handling System, Pre-Conditioned Air, kVAs, Jetbridges, etc. on-call 24/7/365
  • Project expenditures of repairs over short-, medium- and long-term occupancy of premises
  • Develop and identify project timelines, goals and accepts escalation of technical problems from key stakeholders
  • Build annual capital and management plans for each facility
  • Manage the Request For Proposal (RFP) process and negotiate new and existing vendor maintenance service contracts
  • Partner with Corporate Real Estate, Finance, Local Airport Authorities and station management to share information and collaborate on projects/initiatives, develop standards/procedures and maintain consistencies
  • Identify and achieve cost savings and increased efficiency opportunities through maximized utilization of suppliers
  • Apply (PM) Preventative Maintenance schedules and ensure FM team documents work and assets they are accountable to maintain. Oversees schedules, tracks maintenance and keeps historical records of work performed including parts, materials and labor costs
  • Develop annual expense plan and monitor the budget
  • Support the deployment of learning programs including the creation of curricula and training assignments
  • Lead development of timely investigative and corrective actions, proper reporting of violations or potential violations to keep management informed of the operation and progress of compliance efforts
  • Work closely with labor and labor organizations according to current Joint Collective Bargaining Agreement (JCBA)
  • Support Diversity, Equality and Inclusion (DEI) goals and objectives
  • Manage staff in numerous work locations
  • Ability to effectively handle shifting priorities within a fast-paced, dynamic work environment
  • Other duties as assigned


All you'll need for success

Minimum Qualifications- Education & Prior Job Experience
  • Undergraduate degree or Master's degree in business management field or equivalent experience/training
  • 7 years of experience in facilities operations, airport experience, building systems management, or related disciplines
  • Excellent technical/building systems understanding
  • Strong leadership capabilities, with effective team management skills
  • Must be able to secure appropriate airport authority and/or US Customs security badges
  • Must be authorized to work in the U.S.
  • Ability to learn various maintenance management software systems
  • Must be willing and able to travel within the US

Preferred Qualifications- Education & Prior Job Experience
  • Prior experience in building maintenance management or related field
  • Strong knowledge of facilities maintenance and general repairs
  • Proven success with developing and implementing routine maintenance and emergency response programs

Skills, Licenses & Certifications
  • Excellent verbal and written communication skills, with ability to effectively interact with employees at all levels within the organization, as well as with external contacts (e.g., vendors)
  • Ability to effectively delegate work assignments
  • Expert with Microsoft Office software
  • Strong organization abilities


What you'll get

Feel free to take advantage of all that American Airlines has to offer:
  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more


Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

About American Airlines

US Airways provides international and domestic air transport in the United States. It is owned by the American Airlines Group. US Airways utilizes a fleet of 343 mainline jet aircrafts, along with 278 regional jet and turbo-prop aircrafts operated by contract and subsidiary airlines under the name US Airways Express. It was originally established as All American Aviation.It operates an airline network with 193 destinations in 24 countries in North America, South America, Europe, and the Middle East. It also operates the US Airways Shuttle, a US Airways brand which provides hourly service between Boston, New York City, and Washington, D.C.As of October 2013, US Airways employed 32,312 people worldwide and operated 3,028 daily flights.US Airways is a member of Oneworld, and it currently operates along with American Airlines as a result of a merge between the two holding companies of these airliners.US Airways was established in 1973. It operates hubs at Charlotte/Douglas International Airport, Philadelphia Inte...

American Airlines Careers

Join the dynamic team at American Airlines, a leader in global aviation and an innovator in the airline industry. With a wide range of job opportunities, American Airlines is the perfect place to advance your career, offering roles that cater to a variety of skills and professional interests. Work You’ll Do At American Airlines, you will be part of a team that is dedicated to providing world-class service and shaping the future of travel. Our employees enjoy a culture of collaboration and respect, where diversity and inclusion are celebrated. With American Airlines, you can contribute to a legacy of innovation and leadership in the skies. Transform Your Career American Airlines is not just a company; it's a community where you can grow your career through a robust suite of professional development and diversity training programs. Our leadership is committed to nurturing talent and recognizes the value of each individual’s growth. Join a team that leads with integrity and a passion for progress. At American Airlines, your career trajectory is bolstered by our commitment to innovation and excellence in the aviation industry. Internship Opportunities Kickstart your career with an internship at American Airlines. Gain invaluable industry experience, build your resume, and make connections that will propel your professional life. Our internships offer hands-on experience in a variety of departments, helping you discover your path in the aviation industry. Benefits of Working With Us American Airlines places immense value on the well-being of its team members. Employees enjoy competitive benefits including health, dental, and vision insurance, employee discounts, and flexible spending accounts. More than just perks, our benefits are designed to support your life, both at work and at home. Explore Job Opportunities Whether you’re looking to enhance your career in engineering, customer service, or leadership, American Airlines has a position that will match your skills and passions. We are continuously hiring and looking for motivated individuals who are ready to take their careers to new heights. Stay Connected Join Our Team Search open positions that align with your skills and interests. We are looking for passionate, curious, and solution-driven team players. SEARCH AMERICAN AIRLINES JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at American Airlines.
Learn more about American Airlines
Size
123,400 employees
Market Cap
$8 billion
Industry
Aerospace & Defense
Net Income
-$8.8 billion
Founded
1930
5 Year Trend
-5.7%
Revenue
$17.3 billion
NASDAQ
AAL
* Ladders Estimates

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