American Airlines

Sr Manager, Enterprise Integration Services

American Airlines • $120K — $150K *
Fort Worth, TX 76137In-Person
Enterprise Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in a technical discipline or equivalent experience
  • 7+ years in IT solutions delivery using ITIL/Agile methodologies
  • 5+ years leading product teams
  • Strong technical leadership abilities
  • Excellent communication skills, especially with executives

Responsibilities

  • Provide technical and people leadership for a global team of 40 engineers
  • Own and evolve enterprise integration technologies for system communications
  • Collaborate with business and IT leaders to align technical vision with organizational priorities
  • Create a strategic direction aligning engineering and business goals
  • Mentor and develop next-generation engineering leaders
  • Manage budget, forecasting, and resource allocation
  • Act as escalation point for production issues and support

Benefits

  • Travel perks for you and your immediate family
  • Immediate access to health, dental, and vision benefits
  • Comprehensive wellness programs for personal development
  • 401(k) plan with potential employer contributions
  • Variety of additional benefits including employee assistance and discounts
Full Job Description
7/15/26

Location: DFW Headquarters Building 7 (DFW-SV07)
Cities: Fort Worth - TX
Requisition ID: 86717

Job Description

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
  • The Senior Manager will provide technical leadership, people leadership, and operational accountability for a team of approximately 40 engineers and platform specialists across the globe, ensuring stable operations while modernizing integration capabilities across cloud and on-prem environments.
  • As the Senior Manager Enterprise Integration Services, you will lead a team responsible for the provisioning, support, and evolution of enterprise integration technologies. This role owns platforms that enable system-to-system communication at scale and are critical to operational reliability, customer experience, and digital transformation initiatives.
  • Exhibits strong business and leadership skills, deep technology perspective to guide solutions, and strong communication skills to coordinate with Engineers and Engineering Managers to ensure they understand business needs and objectives, as well as technical requirements of products
  • Collaborates with Business and IT leadership to execute and communicate organization's technical vision, mission, and work priorities, and drives progress towards roadmaps and ensures efficient technical product management and effective communicationwith stakeholders
  • Create a clear strategic direction across multiple engineering teams to align with technical direction as well as business priorities
  • Supports an environment for engineering teams to be self-governing organizations who are accountable for their own performance and delivery commitments and measured accordingly
  • Removes roadblocks, cultivates relationships, and effectively communicates across IT and at various levels of leadership
  • Communicates across engineering teams to relay business and IT initiatives, priorities, and support clear adherence to business priorities
  • Facilitates increased technical upskilling across organization
  • Promote use of industry leading technology trends and continuously assess AA IT needs and areas for improvement
  • Leads, develops, and mentors leaders and top performers across the engineering teams to build next generation of leaders
  • Exhibits a desire for continuous learning and sharing of new knowledge within the organization
  • Responsible for budget management, forecasting, resource allocation, and long-term planning to drive alignment with business priorities
  • Escalation point for production issues and off-hours support, communication, and coordination


All you'll need for success

Minimum Qualifications- Education & Prior Job Experience
  • Bachelor's degree in Technology, Computer Science, Information Systems, or related technical discipline, or equivalent experience/training
  • 7+ years of experience participating in delivery of solutions using ITIL / Agile / XP, or similar methodologies
  • 5+ years of experience leading product teams

Preferred Qualifications- Education & Prior Job Experience
  • Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
  • Airline industry experience, including engineering / business processes and supporting technology

Skills, Licenses & Certifications
  • Proven track record in leading Engineering initiatives that generate substantial value; well organized, able to multi-task, able to prioritize with minimal direction
  • Strong technical leadership, and extensive experience in Agile methodology-style leadership environment
  • Excellent communication skills to present to executive management often and emphasize the important intersection of business and technology
  • Proven ability to handle multiple products/work streams and demands efficiently
  • Experience in leading a team of individuals with various levels of skills and experience in potentially high stress and challenging situations
  • Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environment
  • Leads, influences, and upholds technology standards to ensure resiliency goals are met and continuously improved upon
  • Good understanding of financial practices
  • Strong advocate for an engineering mindset with a focus on automation and infrastructure as code
  • Proven experience owning and operating mission critical enterprise platforms.
  • Strong understanding of and commitment to DevOps principles and best practices
  • Experience managing vital systems with 99.99 availability
  • Ability to balance stability with innovation in a complex, mission critical environment.
  • Decisive leader who can operate under pressure during incidents and operational events.
  • Skilled in influencing without authority and aligning diverse stakeholders.


What you'll get

Feel free to take advantage of all that American Airlines has to offer:
  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more


About American Airlines

US Airways provides international and domestic air transport in the United States. It is owned by the American Airlines Group. US Airways utilizes a fleet of 343 mainline jet aircrafts, along with 278 regional jet and turbo-prop aircrafts operated by contract and subsidiary airlines under the name US Airways Express. It was originally established as All American Aviation.It operates an airline network with 193 destinations in 24 countries in North America, South America, Europe, and the Middle East. It also operates the US Airways Shuttle, a US Airways brand which provides hourly service between Boston, New York City, and Washington, D.C.As of October 2013, US Airways employed 32,312 people worldwide and operated 3,028 daily flights.US Airways is a member of Oneworld, and it currently operates along with American Airlines as a result of a merge between the two holding companies of these airliners.US Airways was established in 1973. It operates hubs at Charlotte/Douglas International Airport, Philadelphia Inte...

American Airlines Careers

Join the dynamic team at American Airlines, a leader in global aviation and an innovator in the airline industry. With a wide range of job opportunities, American Airlines is the perfect place to advance your career, offering roles that cater to a variety of skills and professional interests. Work You’ll Do At American Airlines, you will be part of a team that is dedicated to providing world-class service and shaping the future of travel. Our employees enjoy a culture of collaboration and respect, where diversity and inclusion are celebrated. With American Airlines, you can contribute to a legacy of innovation and leadership in the skies. Transform Your Career American Airlines is not just a company; it's a community where you can grow your career through a robust suite of professional development and diversity training programs. Our leadership is committed to nurturing talent and recognizes the value of each individual’s growth. Join a team that leads with integrity and a passion for progress. At American Airlines, your career trajectory is bolstered by our commitment to innovation and excellence in the aviation industry. Internship Opportunities Kickstart your career with an internship at American Airlines. Gain invaluable industry experience, build your resume, and make connections that will propel your professional life. Our internships offer hands-on experience in a variety of departments, helping you discover your path in the aviation industry. Benefits of Working With Us American Airlines places immense value on the well-being of its team members. Employees enjoy competitive benefits including health, dental, and vision insurance, employee discounts, and flexible spending accounts. More than just perks, our benefits are designed to support your life, both at work and at home. Explore Job Opportunities Whether you’re looking to enhance your career in engineering, customer service, or leadership, American Airlines has a position that will match your skills and passions. We are continuously hiring and looking for motivated individuals who are ready to take their careers to new heights. Stay Connected Join Our Team Search open positions that align with your skills and interests. We are looking for passionate, curious, and solution-driven team players. SEARCH AMERICAN AIRLINES JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at American Airlines.
Learn more about American Airlines
Size
123,400 employees
Market Cap
$8 billion
Industry
Aerospace & Defense
Net Income
-$8.8 billion
Founded
1930
5 Year Trend
-5.7%
Revenue
$17.3 billion
NASDAQ
AAL
* Ladders Estimates

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