Sr. Manager Engineer, Digital Banking

PenFed Credit Union

$120K — $150K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Engineering, or a relevant technology field or equivalent experience.
  • Over 10 years in a technology leadership role within retail banking.
  • More than 10 years of experience in crafting technical solutions for complex business issues.
  • At least 5 years mentoring other technology professionals.
  • Proven ability to manage multiple team initiatives simultaneously.
  • Hands-on experience with Salesforce Financial Cloud, Salesforce Data Cloud, MuleSoft, and AWS platforms preferred.
  • Familiarity with AI tools is an advantage.

Responsibilities

  • Collaborate with business units and vendors to determine solution requirements.
  • Identify strategic opportunities for IT infrastructure improvements.
  • Align solutions with system hardware and software technologies.
  • Guide planning and consultation for large complex projects.
  • Advise various departments on initiative alignment to organizational goals.
  • Design processes that improve existing or future solutions.
  • Conduct feasibility and risk analysis for complex technical projects.

Benefits

  • Work in a hybrid environment with on-site flexibility.
  • Opportunities for ongoing professional development and training.
  • Access to cutting-edge technology and tools.
  • Collaborative work culture that values contributions from all team members.
  • Supportive management aimed at facilitating business continuity.
Full Job Description
Overview

PenFed is hiring a Sr. Manager Engineer, Digital Banking to work onsite at our Tysons, Virginia location. The primary purpose of this job is to provide engineering and solution architecture support for complex system management activities related to system software, hardware, performance, problem determination or resource management requiring communication and coordination with vendors, technicians, clients, and management. The role will provide technical input to management decision-making in the areas of digital banking system for PenFed. Responsibilities include defining tech requirements; performing detailed analysis of various projects and requests; developing designs for projects that have medium to high complexity; formulating procedures; monitoring key performance indicators; and implementing advanced business solutions.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

Design and Methodology
  • Work closely with business units, application teams, infrastructure areas and vendors to identity, review and evaluate the solution requirements.
  • Investigate and propose strategic fits for virtualization, consolidation and rationalization solution opportunities within the infrastructure or business. Propose changes to the technical architecture and design solutions as applicable.
  • Evaluate and align strategic fit solutions across infrastructure platforms and solutions specific to system hardware and software technologies.
  • Understand, participate, review and influence long term capacity planning and technology investments.

Technical Consulting
  • Provide consulting and planning guidance as applicable for moderate to large highly complex projects/programs.
  • Provide consultation and works closely with other functional infrastructure areas/departments on multiple initiatives to meet common organizational / business goals and objectives.
  • Participate in and provides consulting to project teams on architectural, design development, integration opportunities, planning of highly complex systems and assures it is aligned to our established strategies, guiding principles, rationales and practices.

Planning and Organizing
  • Identify and evaluate projects/programs/initiatives and design processes that enhance and rationalize existing and upcoming solutions.
  • Map requirements into standard services solution, identity opportunities for integrating to existing or reuse technology and provide cost effective solutions for moderate to large highly complex project/programs/initiatives.
  • Review, identify and manage requirements for moderate to complex solutions and do a cost value, feasibility and risk analysis.
  • Analyzing future project demands, identifying necessary skills, and determining available team bandwidth.
  • Collaborating across departments to secure resources, and influencing, technical direction.

Risk Management
  • Review, participate, develop and update architectural standards, guiding principles, rationales and strategies.
  • Evaluate, review and approve highly complex design solutions for digital banking projects or programs or initiatives.

*This role is responsible for ensuring business continuity.*

Qualifications

Equivalent combination of education and experience is considered.
  • Bachelor's degree from an accredited university in Computer Science, Engineering or in a Technology related field, OR equivalent through a combination of education and/or technology experience.
  • 10+ years as technology leader in retail-banking-technology.
  • 10+ years in identifying technical solutions for complex business problems, identifying the benefits and risks of the solutions and providing recommendations.
  • 5+ years of experience mentoring another technologist.
  • Ability to lead and coordinate concurrent team efforts desired.
  • Hands-on experience with Salesforce Financial Cloud, Salesforce Data Cloud, MuleSoft and Cloud Platforms like AWS desired.
  • Experience using A.I. tools preferred.

Supervisory Responsibility

This position will not supervise employees.

Licenses and Certifications

There are no licenses or certifications required for this position.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Ability to travel to various worksites and be on-call may is required.

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