8/28/26
Location: Integrated Operations Ctr (DFW-SV02)
Cities: Fort Worth - TX
Requisition ID: 87888
Job Description
What you'll doAs noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
• Responsible for the successful tracking of our flight crews ensuring they remain legal and available to complete their sequences
• Implement procedures and practices for accomplishing departmental objectives and maintaining contractual compliance
• Responsible for internal staffing levels ensuring there is coverage to support the operational plan
• Leverage data or reporting to recommend optimal solutions for complex challenges
• Lead a team of supervisors helping them to develop as leaders of people, guiding them to do so in a way that allows them to effectively meet operational goals
• Works closely with Inflight and Flight Labor Relations, IOC Leadership, Safety and Regulatory, APFA and APA teams
• Partner with IOC Technology and IOC Analytics team to continue improving speed to recovery following IROPS
• Drives the onboarding process, which includes all aspects of the selection process, and the support of the training program for new hires
• Leads, supports, and motivates their team in their stated career progression, which includes providing opportunities for them to apply learned skills
All you'll need for successMinimum Qualifications- Education & Prior Job Experience- Bachelors degree or equivalent experience
- 7 years of related experience
Preferred Qualifications- Education & Prior Job Experience- Operational experience, particularly with a focus on continuous improvement in both processes and leadership
• 5 years of leadership experience in crew operations or customer service
Skills, Licenses & Certifications- Superior organizational, analytical and leadership skills
- Ability to concurrently handle multiple responsibilities
Previous supervisory experience
Must pass background reference check and criminal fingerprint check - Ability to respond to customer inquiries, provide appropriate solutions and follow up to ensure resolution
- Work with cross-functional teams to identify unique department needs while balancing overall employee
- engagement
- Extensive working knowledge of the APA/APFA working agreement, crew scheduling procedures and related Federal Air Regulations preferred
- General knowledge of Company policies, procedures, and programs
What you'll getFeel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
