Full Job Description
The Senior Manager, Market Research & Insights reporting into the Global Strategic Insights team for Alcon is responsible for delivering high-impact, decision-ready competitive intelligence that informs enterprise-wide decision making and go-to-market strategy. Key responsibilities include: translating competitive intelligence business questions into analytical problems, managing data collection - both qualitative and quantitative - to identify competitive threats and opportunities, and crafting compelling storylines. This role will also be looking towards the future, defining repeatable Competitive Intelligence processes as technology and needs of the organization evolve.
In this role, a typical day will include:
• Monitoring market conditions, trends, and competitor activity; providing actionable insights and recommendations
• Manage qualitative and quantitative data collection to identify competitive threats and opportunities
• Manage external agency and resources applying expert judgment to filter, validate, and distill Competitive Intelligence into concise, decision ready output
• Partner with senior business unit stakeholders to prioritize competitive intelligence needs
• Drive action through cross functional collaboration and impactful communication
• Drive continuous improvement to the processes and deliverables through adoption of new technology and Competitive Intelligence best practices.
The Senior Manager, Market Research & Insights Critical Success Factors:
• Operationally rigorous: Thrives under weekly deadlines and high expectations
• Strategically fluent: Connects competitive signals to enterprise implications.
• Resilient and adaptable: Comfortable stewarding complex systems through change.
• Strong analytical thinking, problem solving: Able to identify critical , actionable insights
• Versatile Communication Skills: Adept at both engaging senior stakeholders and facilitating working sessions
What You Will Bring to Alcon:
• Bachelor's Degree or Equivalent years of directly related experience (or high school+15 yrs; Assoc.+11 yrs; M.S.+4 yrs; PhD+3 yrs)
• The ability to fluently read, write, understand, and communicate in English
• 7 Years of Relevant Experience
Preferred:
• Experience in regulated or data intensive environments (e.g., healthcare, pharma, MedTech, life sciences).
• Proven cross-functional collaboration skills and comfort influencing without authority.
• Experience with CI tools, automated monitoring systems, and/or advanced search (AI) methodologies.
How You Can Thrive at Alcon:
• Collaborate with teammates to share standard processes and findings as work evolves.
• See your career like never before with focused growth and development opportunities
• Join Alcon's mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
• Alcon provides robust benefits package including health, life, retirement, flexible time off, and much more!
See your impact at: alcon.com/careers
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