American Airlines

Sr Manager, Change Management

American Airlines • $110K — $130K *
Fort Worth, TX 76137In-Person
Business Services
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent training/experience
  • 7 years of experience in Organizational Change Management
  • Master's in relevant field preferred
  • Experience leading large-scale organizational change initiatives
  • Strong change management principles and methodologies knowledge

Responsibilities

  • Lead enterprise-wide change strategy for measurable outcomes
  • Partner with senior leaders to align vision and metrics
  • Integrate change management into project lifecycles
  • Conduct impact analyses and stakeholder readiness evaluations
  • Design and execute comprehensive change plans
  • Coach leaders and Change Champions to enhance adoption
  • Manage the enterprise change portfolio for visibility

Benefits

  • Overall support for personal and professional development
  • Collaborative team environment
  • Access to industry-leading change management tools and methodologies
  • Opportunities for cross-functional collaboration
  • Flexible working conditions to enhance work-life balance
Full Job Description
8/21/26

Location: DFW Headquarters Building 8 (DFW-SV08)
Cities: Fort Worth - TX
Requisition ID: 87618

Job Description

What you'll do

  • Leads enterprise-wide change strategy, applying structured methodologies to drive adoption and measurable outcomes.
  • Partners with senior leaders to define vision, sponsorship expectations, and success metrics for major initiatives.
  • Integrates change management into program and project lifecycles, collaborating closely with corporate development, solutions teams, and cross-functional partners.
  • Conducts impact analyses, stakeholder assessments, and readiness evaluations to inform targeted interventions.
  • Designs and executes comprehensive change plans, including communications, training, coaching, and resistance-management strategies.
  • Builds organizational change capability by strengthening frameworks, tools, and leadership competencies.
  • Provides coaching and support to leaders, managers, and Change Champions to accelerate adoption and sustainment.
  • Oversees development and delivery of clear, timely communications that articulate the case for change and expected impacts.
  • Coordinates with communications, training, and organizational design teams to deliver cohesive, end-to-end change experiences.
  • Monitors adoption, readiness, and behavioral outcomes using defined success metrics; tracks risks and issues and implements mitigation strategies.
  • Maintains deep knowledge of business processes to anticipate change needs and identify opportunities for improvement.
  • Manages the enterprise change portfolio, ensuring prioritization, alignment, and visibility across initiatives.


All you'll need for success

  • Minimum Qualifications - Education & Prior Job Experience
    • Bachelor's degree or equivalent training/experience
    • 7 years of experience in Organizational Change Management

    Preferred Qualifications - Education & Prior Job Experience
    • Master's degree in a relevant field such as organizational development, business, or human capital.
    • Extensive experience leading large-scale organizational change and enterprise-level training or capability-building programs.
    • Proven ability to lead high-performing teams and partner directly with senior executives to influence strategic decisions.
    • Demonstrated success managing vendors, budgets, and cross-functional resources to support major initiatives

    Skills, Licenses, and Certifications
    • Strong understanding of how people experience change and how to apply established change management principles, methodologies, and tools.
    • Excellent communication skills, including active listening and the ability to clearly articulate messages to diverse audiences.
    • Ability to build strong relationships, influence stakeholders, and work effectively across all levels of the organization.
    • Flexible, adaptable, and resilient, with the ability to operate in ambiguous environments and persevere through challenges.
    • Forward-looking, holistic thinker with strong problem-solving skills, root-cause analysis capability, and solid business acumen.
    • Highly organized with strong planning skills and the ability to translate strategy into actionable steps.
    • Collaborative team player who works effectively with and through others.
    • Change management certification or designation.


About American Airlines

US Airways provides international and domestic air transport in the United States. It is owned by the American Airlines Group. US Airways utilizes a fleet of 343 mainline jet aircrafts, along with 278 regional jet and turbo-prop aircrafts operated by contract and subsidiary airlines under the name US Airways Express. It was originally established as All American Aviation.It operates an airline network with 193 destinations in 24 countries in North America, South America, Europe, and the Middle East. It also operates the US Airways Shuttle, a US Airways brand which provides hourly service between Boston, New York City, and Washington, D.C.As of October 2013, US Airways employed 32,312 people worldwide and operated 3,028 daily flights.US Airways is a member of Oneworld, and it currently operates along with American Airlines as a result of a merge between the two holding companies of these airliners.US Airways was established in 1973. It operates hubs at Charlotte/Douglas International Airport, Philadelphia Inte...

American Airlines Careers

Join the dynamic team at American Airlines, a leader in global aviation and an innovator in the airline industry. With a wide range of job opportunities, American Airlines is the perfect place to advance your career, offering roles that cater to a variety of skills and professional interests. Work You’ll Do At American Airlines, you will be part of a team that is dedicated to providing world-class service and shaping the future of travel. Our employees enjoy a culture of collaboration and respect, where diversity and inclusion are celebrated. With American Airlines, you can contribute to a legacy of innovation and leadership in the skies. Transform Your Career American Airlines is not just a company; it's a community where you can grow your career through a robust suite of professional development and diversity training programs. Our leadership is committed to nurturing talent and recognizes the value of each individual’s growth. Join a team that leads with integrity and a passion for progress. At American Airlines, your career trajectory is bolstered by our commitment to innovation and excellence in the aviation industry. Internship Opportunities Kickstart your career with an internship at American Airlines. Gain invaluable industry experience, build your resume, and make connections that will propel your professional life. Our internships offer hands-on experience in a variety of departments, helping you discover your path in the aviation industry. Benefits of Working With Us American Airlines places immense value on the well-being of its team members. Employees enjoy competitive benefits including health, dental, and vision insurance, employee discounts, and flexible spending accounts. More than just perks, our benefits are designed to support your life, both at work and at home. Explore Job Opportunities Whether you’re looking to enhance your career in engineering, customer service, or leadership, American Airlines has a position that will match your skills and passions. We are continuously hiring and looking for motivated individuals who are ready to take their careers to new heights. Stay Connected Join Our Team Search open positions that align with your skills and interests. We are looking for passionate, curious, and solution-driven team players. SEARCH AMERICAN AIRLINES JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at American Airlines.
Learn more about American Airlines
Size
123,400 employees
Market Cap
$8 billion
Industry
Aerospace & Defense
Net Income
-$8.8 billion
Founded
1930
5 Year Trend
-5.7%
Revenue
$17.3 billion
NASDAQ
AAL
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at American Airlines

More Business Services Jobs

Find similar Sr Manager, Change Management jobs:

NationwideFort Worth, TX