Comcast

Sr. Manager, Business Process Effectiveness - Comcast Business

Comcast$100K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in relevant field or equivalent experience
  • 7-10 years of product management or related experience
  • Strong understanding of product catalog management and governance
  • Proven ability to work cross-functionally with multiple teams
  • Experience with Amdocs platform or similar enterprise catalog tools
  • Strong analytical skills with a focus on pricing and optimization strategies
  • Excellent project management skills with a history of delivering quality outcomes

Responsibilities

  • Lead the design and management of product offerings within the enterprise catalog.
  • Collaborate with cross-functional teams to optimize pricing and cost structures.
  • Ensure governance of the product catalog, maintaining quality throughout its lifecycle.
  • Drive standardized catalog solutions in partnership with Amdocs and Architecture teams.
  • Continuously optimize the product catalog for alignment with business needs.
  • Manage development capacity, aligning it with strategic business priorities.
  • Coordinate project scoping and prioritization across teams for effective delivery.

Benefits

  • Comprehensive benefits to support physical, emotional, and financial well-being
  • Personalized options to meet diverse employee needs
  • Expert guidance and tools available continuously
  • Support for significant life milestones and everyday needs
  • Focus on creating a culture of inclusion and support
Full Job Description
Job Summary
This position will lead the strategy, governance, and execution of Comcast Business product offerings and negotiation strategies within the master enterprise catalog in the Amdocs platform. This role drives the design, implementation, and ongoing optimization of Comcast Business product portfolio in the catalog, ensuring accuracy, consistency, and alignment with business, pricing, and go-to-market objectives. This role partners cross-functionally with Customer Solutions, Marketing, Finance, Architecture, and external vendors to deliver scalable solutions within the product catalog while overseeing capacity planning and development prioritization within the product catalog module to ensure timely, high-quality delivery.

Job Description

Core Responsibilities
  • Lead the design, implementation, and ongoing management of Comcast Business product offerings (connectivity, voice, applications, security, etc.) within the enterprise catalog.
  • Partner with Customer Solutions, Marketing, and Finance teams to define and optimize pricing, cost structures, and negotiation strategies for products implemented and maintained within the product catalog.
  • Own end-to-end catalog governance, ensuring accuracy, consistency, and quality across the full lifecycle-from requirements definition through post-production maintenance.
  • Partner with Amdocs and Architecture teams to drive clear, standardized and scalable catalog solutions according to best practices and industry standards
  • Maintain and continuously optimize the production product catalog, ensuring accuracy, completeness, and alignment with evolving business needs, pricing strategies, and go-to-market requirements.
  • Lead the development and management of the enterprise product catalog within the Amdocs platform.
  • Manage catalog development capacity, aligning business demand with strategic priorities and the plan of record.
  • Coordinate across cross-functional teams to scope, prioritize, and incorporate work into release plans, ensuring timely and effective delivery.
  • Lead and support ad hoc projects that support, enhance, and drive strategic outcomes for the Amdocs platform, ensuring alignment with broader business and technology objectives.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.


Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.


Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.


Skills
Business, Customer Experience (CX), Prioritization

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education
Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience
7-10 Years

About Comcast

FreeWheel manages the economics of content for the enterprise class of entertainment, offering technical infrastructure for revenue rights management and business operations, wrapped in advisory services. They offer advertising sales rights, display, video, mobile ad management, contract management, professional content, ad serving, reporting, analytics, technology, services, advisory services, business operations, programmatic advertising, advertising marketplace, and linear, and online advertising.

Comcast Careers

Joining Comcast means becoming part of a dynamic team committed to shaping the future of media and technology. As a leading company in entertainment, communications, and technology, Comcast offers unparalleled job opportunities designed to foster professional growth and innovation. Work You’ll Do At Comcast, you’ll be part of a culture that cherishes diversity, leadership, and innovation. Our team is at the forefront of the industry, leading changes that redefine how people connect and experience content across the globe. Transform your career with a company that is committed to your professional development. Comcast offers a variety of positions across multiple fields, where your skills will be honed for leadership roles and your career aspirations supported by comprehensive training programs. Join Our Leading Team Be part of a team that values creativity and diversity. Comcast’s commitment to inclusive culture and diversity training ensures that every team member’s voice is heard and valued. This approach not only enhances our work environment but also drives our leadership in the competitive tech industry. Innovate with Us Engage in work that matters with a team of over 100,000 employees worldwide. At Comcast, innovation isn’t just another buzzword—it's at the core of everything we do. From developing groundbreaking technology to reimagining how our customers experience entertainment and communication, your work will influence millions. Internship and Employment Opportunities Start your career with a Comcast internship, where you’ll gain invaluable industry experience, network with professionals, and develop skills that will benefit you throughout your career. For those seeking full-time positions, Comcast’s hiring process is designed to find not just the right skills but the right fit for our culture of growth and innovation. Benefits and Growth Comcast is dedicated to the well-being and advancement of our team members. Enjoy a wealth of benefits that support both your professional and personal life, including health, wellness, and retirement plans. Our employees are encouraged to pursue continuous growth through professional development opportunities and leadership training. Stay Connected Join the Comcast Team Explore job opportunities that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Search Comcast jobs today and find out where your career could take you. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Comcast. By joining Comcast, you’re not just finding a job—you’re joining a community of innovators who are passionate about creating extraordinary experiences for our customers and for each other.
Learn more about Comcast
Size
31,000 employees
Market Cap
$149.9 billion
Industry
Net Income
$10.5 billion
Founded
1963
5 Year Trend
+7.6%
Revenue
$103.5 billion
NASDAQ

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