Charles Schwab

Sr. Manager Business Analysis Learning, Development, and Training

Charles Schwab • $90K — $120K *
El Paso, TX 79936In-Person
Education, Government & Non-Profit
Less than 5 years of experience
Yesterday
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 3+ years of experience in adult learning principles and designing engaging learning experiences
  • Familiarity with project management frameworks (e.g., Agile, Waterfall) and preferred PMP certification
  • Advanced technical skills in MS Office and Learning Management Systems such as Articulate and Workday Learning
  • 3+ years of experience in instructional content design and curriculum development
  • Strong analytical skills focused on root cause analysis and process improvement.

Responsibilities

  • Oversee the design and development of effective learning experiences
  • Establish clear communication channels with stakeholders and provide project updates
  • Define project goals, deliverables, and timelines for L&D initiatives
  • Identify risks and develop strategies to minimize their impact on projects
  • Develop and implement coaching and mentoring programs for individual and team growth

Benefits

  • In-office collaboration to enhance team interaction
  • Bonus or incentive opportunities
  • Professional development support
  • Access to advanced technical tools and learning resources
Full Job Description
A Senior Training Manager in the Banking Operations department plays a pivotal role in shaping an organization's talent landscape. Success in this strategic position requires a multifaceted skill set that blends leadership, instructional expertise, business acumen, and robust project management capabilities. Professionals in this role are architects of a continuous learning culture, driving employee growth and aligning development initiatives with overarching business objectives. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s). What you have Required: • 3+ years expereince applied knowledge in principles of how adults learn and the ability to oversee the design and development of engaging and effective learning experiences. This includes knowledge of various instructional design models (e.g., ADDIE, SAM) and learning modalities (e-learning, instructor-led training, and blended learning). • Familiarity with various project management frameworks, such as Agile (e.g., Scrum, Kanban) and traditional Waterfall models, and the ability to select and apply the most appropriate methodology for different types of L&D projects. Certifications such as the Project Management Professional (PMP) are highly valued. • Establishing clear communication channels with project teams and stakeholders, providing regular progress updates, and creating comprehensive reports to track project performance against key milestones and objectives. • Advanced technical skills including MS Office, and Learning Management Systems (Articulate, Workday Learning, SharePoint) • Defining clear project goals, deliverables, timelines, and resource requirements for L&D initiatives. This includes creating detailed project plans and gaining stakeholder alignment from the outset. • Identifying potential risks and developing mitigation strategies to minimize their impact on project timelines and outcomes. This requires proactive thinking and problem-solving skills. • 3+ years expereince of instructional content design, curriculum development, measurement, and reporting • Strong organizational and follow-up skills, with the ability to prioritize, sequence, and execute on multiple initiatives simultaneously • Strong analytical skills with emphasis on root/cause analysis and process improvement application • Developing and implementing coaching and mentoring programs to foster individual and team growth. A senior L&D manager should also possess strong personal coaching skills to guide and develop their own team and other leaders within the organization. • Acting as an internal consultant to diagnose performance problems and recommend appropriate learning and non-learning solutions to improve individual and organizational performance. Preferred: • Extensive experience delivering training on processes supported within the brokerage/financial services industry • The ability to effectively facilitate training sessions and deliver compelling presentations to diverse audiences, from new hires to senior executives. This includes creating an inclusive and interactive learning environment. Minimum 3+ years’ experience. • Familiarity with Project management tools and AI tools and agents, power automate/power apps, Microsoft planner, copilot, etc. In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

About Charles Schwab

Charles Schwab is a financial services company that provides a full range of securities, brokerage, banking, money management, financial advisory, investor, and retirement plan services. It operates in four main divisions; investing, wealth management, banking, and trading. Charles Schwab provides a full-service brokerage platform that serves individual investors who invest on their own or through a workplace-sponsored retirement or equity plan, as well as banking through Schwab Bank. The firm was founded in 1973 and is headquartered in San Francisco, California.

Charles Schwab Careers

Join the vibrant team at Charles Schwab, a leader in global finance, where your career is propelled by innovation, leadership, and a commitment to diversity and professional growth. At Charles Schwab, we offer more than just job opportunities; we provide a platform for you to make a significant impact on the industry and our clients' lives.

Work You’ll Do

At Charles Schwab, we are dedicated to helping our clients manage their financial futures. Being part of our team means you'll work alongside some of the most skilled professionals in the financial services industry. Our culture thrives on teamwork, integrity, and relentless dedication to our clients. Whether you're looking for a position in financial consulting, technology, or administrative support, Charles Schwab offers a dynamic work environment where your skills will be honed and your achievements recognized.

Innovate and Lead

Embrace the opportunity to lead through innovation. Charles Schwab’s commitment to technology and innovation is fundamental to our service delivery. By joining our team, you will be at the forefront of developing new solutions that redefine the future of finance. Your leadership can guide significant projects that impact our company and the industry.

Grow Your Career

Charles Schwab believes in fostering the growth of its employees. Whether through professional development programs, diversity training, or leadership workshops, we ensure that our team members receive the support and training they need to advance their careers. With a variety of career paths available, your job at Schwab can evolve with your interests and expertise.

Internship and Employment Opportunities

Start your professional journey with Charles Schwab through our internship programs or full-time employment opportunities. We seek individuals who are passionate, curious, and ready to drive change. A career at Schwab is not just about having a job; it's about building a lasting relationship with a company that values your potential.

Benefits and Culture

Charles Schwab is renowned for its employee-friendly culture. We offer a comprehensive benefits package that supports the health, financial stability, and work-life balance of our team members. From competitive salaries and bonuses to health insurance and retirement plans, Schwab ensures that your career is as rewarding as it is enriching.

Networking and Professional Development

Expand your professional network and enhance your skills through our various networking events, mentorship programs, and training sessions. At Charles Schwab, we believe in leveraging collective expertise to foster learning and innovation. Engage with leaders, gain insights from experienced professionals, and build relationships that will aid your career trajectory.

Join Our Team

Explore the numerous career paths available at Charles Schwab and discover how your talents can be utilized to their fullest potential. Search open positions that match your skills and interests. We are continuously hiring across various disciplines and look forward to adding innovative, driven individuals to our team.

Stay Connected

Keep up to date with the latest from Charles Schwab Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and be the first to know about new openings, company news, and professional tips.

Explore Charles Schwab Jobs

Ready to take the next step in your career? Visit our careers page to review current job openings, submit your resume, and prepare for your interview. At Charles Schwab, your future is waiting. [SEARCH CHARLES SCHWAB JOBS] Join Charles Schwab today and be part of a team that values diversity, innovation, and leadership—where your career can thrive in the exciting world of finance.
Learn more about Charles Schwab
Size
34,200 employees
Market Cap
$151.6 billion
Industry
Finance & Insurance
Net Income
$3.2 billion
Founded
1973
5 Year Trend
+20%
Revenue
$12.1 billion
NASDAQ
SCHW
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Charles Schwab

More Education, Government & Non-Profit Jobs

Find similar Sr. Manager Business Analysis Learning, Development, and Training jobs:

NationwideEl Paso, TX