Amazon

Sr. Manager Biz Ops - RME, Reliability and Maintenance Engineering

Amazon • $169K — $229K *
Nashville, TN 37211In-Person
Enterprise Technology
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 7+ years of experience in developing, negotiating, and executing business agreements
  • 7+ years of experience in business development and partnership management
  • 7+ years of professional or military experience
  • Experience managing P&L
  • Strong background in labor planning and cost modeling

Responsibilities

  • Develop and deliver labor inputs by collaborating with BU leaders to align workforce plans with operational demand
  • Produce labor cost and variance reports for business reviews
  • Manage cross-BU and cross-regional workforce programs for alignment and resource optimization
  • Anticipate labor planning risks while balancing operational budgets and communicating with senior leadership
  • Drive continuous improvement through labor cost analysis to identify efficiency opportunities

Benefits

  • Comprehensive health insurance including medical, dental, vision, and prescription coverage
  • 401(k) matching
  • Paid time off
  • Parental leave
  • Adoption and surrogacy reimbursement coverage
Full Job Description
Amazon's Reliability and Maintenance Engineering (RME) Workforce Excellence team seeks an experienced and collaborative professional to lead labor planning, cost analysis, and cross-functional workforce programs that deliver measurable financial and operational outcomes. RME maintains and optimizes facilities across our entire value chain-from large, modern, purpose-built warehouses that use robotics and high-volume conveyance systems to sites positioned close to customers. We support technologies across Global Customer Fulfillment, Sort Center/Air, and Delivery Network operations to maximize operational efficiency and budget performance. Join the Amazon RME Workforce Excellence team today!

The Sr. Manager, Biz Ops will develop and deliver OP and OxG labor inputs in partnership with BU leaders, produce consolidated labor cost and variance bridges, and manage key cross-BU and cross-regional workforce programs. This role requires close collaboration with multiple stakeholders, including People Experience & Technologies (PxT), Finance, Procurement, and Talent Acquisition (TA) teams to drive multi-year labor strategies that optimize workforce spend while sustaining talent pipelines. This role demands a strong delivery record and proven program management experience to own strategic, cross-functional initiatives that demonstrate clear return on investment. You will bring extensive experience in labor planning and cost modeling, developing scalable processes, coordinating and driving execution across regions, and communicating status, risks, and financial impact of workforce changes to senior leadership.

Key job responsibilities

- You will develop and deliver OP and OxG labor inputs by partnering with BU leaders to build accurate workforce plans that align headcount to operational demand across regions.

- You will produce consolidated labor cost and variance bridges, reporting financial impact and cost drivers for weekly, monthly, quarterly, and annual business reviews.

- You will manage cross-BU and cross-regional workforce programs by coordinating with PxT, Finance, Procurement, and TA to ensure alignment, resource optimization, and measurable ROI at each program stage.

- You will anticipate labor planning risks and balance cost constraints by making strategic tradeoffs between workforce needs and operational budgets, communicating financial risks and mitigation strategies to senior leadership.

- You will drive continuous improvement through labor cost analysis, identifying efficiency opportunities and analyzing root causes to prevent recurring cost overruns across the network.

About the team

The RME Workforce Excellence team is the central arm for the RME field as it pertains to labor planning, cost analysis, and cross-regional workforce programs. Our team partners with business leaders and key stakeholders (PxT, TA, Compensation, Finance, and Central RME) to drive programmatic improvement in the areas of labor costs, workforce efficiency, and organizational goals.

BASIC QUALIFICATIONS

- 7+ years of developing, negotiating and executing business agreements experience

- 7+ years of business development, partnership management, or sourcing new business experience

- 7+ years of professional or military experience

- Experience managing P&L

PREFERRED QUALIFICATIONS

- Experience engaging and presenting to senior executives (CXO level).

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NC, Garner - 188,100.00 - 254,500.00 USD annually

USA, TN, Nashville - 169,300.00 - 229,000.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Retail & Consumer Goods
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ
AMZN
* Ladders Estimates

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