Job Summary:At PayPal, real-time decision-making powers customer protection and global commerce. Our Risk Decisioning Platform drives fraud, credit, and compliance decisions, processing massive signal volumes in milliseconds. We're looking for a Lead Product Manager to own the strategy, roadmap, and execution for a core platform pillar. You'll work backwards from measurable outcomes - loss reduction, CX, efficiency, and revenue - translating them into grounded specifications. You'll collaborate with engineering, data science, risk strategy, and UX to build scalable solutions, track platform health metrics, drive legacy migration, and enable real-time experimentation and rule governance. You'll lead product reviews and steering committee updates as a subject matter expert. The ideal candidate brings a strong technical foundation in scaled platforms - recommendation engines, real-time inference systems, or ML/AI infrastructure - with broad impact across fraud, credit, and compliance.
Job Description:Essential Responsibilities: - Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
- Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
- Controls for the customer experience and customer needs in product requirements and as an input to decision making.
- Monitors metrics that inform the success of products including usability studies, research and market analysis.
- Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
- Monitors product profitability measures, including budget.
- Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed.
- Partners with content developers, data scientists, product designers and user experience researchers.
Minimum Qualifications:- 5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications:- Experience building or managing products in the decisioning, recommendation engine, or real-time scoring space (e.g., fraud scoring, credit underwriting, personalization platforms).
- Familiarity with feature stores, real-time inference pipelines, rule engines, or A/B experimentation frameworks.
- Track record of driving platform adoption across multiple internal customer teams.
- Strong data intuition: ability to define and interpret platform metrics, run analyses, and translate findings into product decisions.
- Experience with agile delivery at scale, including cross-team dependency management and milestone-driven roadmap execution.
Subsidiary:PayPal
Travel Percent:5
The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:
Primary Location | Pay Range:San Jose, California | ($196,500.00 - $291,500.00 Annually)
Additional Location(s) | Pay Range:Chicago, Illinois | ($178,500.00 - $265,100.00 Annually)
Austin, Texas | ($178,500.00 - $265,100.00 Annually)
Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing-physical, emotional, and financial-delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
