Sr. Knowledge Manager

Prescient Edge

$90K — $120K *
Tampa, FL 33647In-Person
Education, Government & Non-Profit
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in information management, business, or a related field.
  • At least 12 years of knowledge management experience, with 5 years specifically using Microsoft tools.
  • Demonstrated ability in defining problems and executing analytic methodologies.
  • Proven experience providing strategic advice to policymakers.
  • Skilled in designing and maintaining centralized information repositories.

Responsibilities

  • Lead the design and optimization of knowledge management systems.
  • Support creation and maintenance of data management processes.
  • Execute a comprehensive knowledge management strategy and coordinate resources.
  • Manage email distribution lists and Active Directory operations.
  • Design and administer knowledge management platforms like SharePoint.
  • Oversee content lifecycle management for accuracy and relevance.
  • Champion a culture of knowledge-sharing across departments.

Benefits

  • Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia.
  • Substantial retirement plan with no vesting schedule.
  • Career development opportunities, including tuition reimbursement and on-the-job training.
  • Positive work environment that values respect, support, and engagement.
Full Job Description
Job Title

Sr. Knowledge Manager

Location

Tampa, FL 33621 US (Primary)

Category

Intelligence

Job Type

Full-Time

Career Level

Staff

Education

Bachelor's Degree

Travel

Security Clearance Required

TS/SCI with CI Polygraph

Job Description

Prescient Edge is seeking a Sr. Knowledge Managerto support a Federal Government client.

Please note that the availability of this position is contingent upon contract award.

Benefits:
At Prescient Edge, we believe that acting with integrity and serving our employees is the key to everyone's success. To that end, we provide employees with a best-in-class benefits package that includes:
  • A competitive salary with performance bonus opportunities.
  • Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage.
  • A substantial retirement plan with no vesting schedule.
  • Career development opportunities, including on-the-job training, tuition reimbursement, and networking.
  • A positive work environment where employees are respected, supported, and engaged.

Description:
  • Knowledge Manager shall lead business process development by designing, implementing, and optimizing knowledge management systems that enhance data operations.
  • They support the creation, testing, migration, documentation, maintenance, and daily operation of customer record-keeping and data management.
  • Knowledge Managers develop and execute a comprehensive KM strategy, coordinate resources (tools and data), and manage hardware and software requirements.
  • The contractor shall perform tasks such as:
  • Manage and maintain email distribution lists.
  • Manage Active Directory.
  • Design, implement, and administer the organization's knowledge management platforms (e.g., SharePoint sites, wikis, intranets, databases).
  • Develop and manage the information architecture and taxonomy (i.e., the structure and tagging system) to ensure content is organized logically and easily searchable.
  • Oversee the content lifecycle by ensuring information is reviewed, updated for accuracy and relevance, and properly archived or deleted when obsolete.
  • Train and onboard employees on how to use knowledge management tools and adhere to established processes.
  • Act as a champion for a knowledge-sharing culture, advocating for the benefits and encouraging participation across all departments.
  • Analyze user feedback and platform analytics to identify pain points, improve the user experience, and guide future KM developments.


Job Requirements

Desired experience:
  • At least 12 years of experience in knowledge management with specific experience using Microsoft tools (sharepoint, outlook, etc.) in the last 5 years.
  • Demonstrates ability to define problems, supervise studies and lead surveys.
  • Demonstrates analytic leadership and expertise in executing analytic production methodologies.
  • Demonstrates extensive ability to provide strategic advice and technical guidance to policymakers.
  • Ability to design and maintain a centralized repository of information.
  • Skilled at identifying and codifying best practices and lessons learned and implementing solutions.

Education:
  • Bachelor's degree in information management, business, or a related field.

Security clearance:
  • Active TS/SCI and with the ability to obtain a CI Poly if needed.

Location:
  • HQ USSOCOM, MacDill AFB, FL.


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