About the role

Responsible for the design, migration, administration, and support of the enterprise Managed File Transfer (MFT) platform, including Axway SecureTransport in both on-premises and cloud environments. This role ensures secure, scalable, and highly available file transfer services, with a strong focus on cloud transformation and AWS-based infrastructure.

What you will do

• Administer, maintain, and support Axway SecureTransport (on-prem and cloud deployments)
• Lead and support migration from on-premises MFT platforms to Axway Cloud
• Manage and optimize MFT infrastructure hosted on AWS
• Ensure high availability, scalability, and performance of file transfer services
• Monitor systems, respond to incidents, and perform root cause analysis
• Perform system upgrades, patching, and enforce security compliance standards
• Execute change management processes and support release activities
• Design and implement secure file transfer solutions and integrations
• Automate operational tasks and improve system efficiency
• Develop and maintain documentation, runbooks, and operational procedures
• Collaborate with cross-functional teams, cloud architects, and vendors

What we offer you

We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out our Symetra Benefits Overview

Compensation

Salary Range: $128,700 - $214,600 plus eligibility for annual bonus programs

Who you are

• 5+ years of experience with Axway SecureTransport administration
• Hands-on experience with Axway SecureTransport Cloud (or Axway MFT cloud offerings)
• Proven experience supporting or executing on-prem to cloud migration initiatives
• Strong working knowledge of AWS services, such as:
• EC2, VPC, S3, IAM
• Load balancing (ALB/NLB)
• Security groups, networking, and routing
• Solid experience with Windows Server administration
• Expertise in file transfer protocols (FTP, SFTP, SCP, HTTP/S, SMTP)
• Understanding of networking fundamentals (TCP/IP, DNS, firewalls, routing)
• Strong knowledge of security concepts (PGP encryption, key management, access controls)
• Experience with monitoring, troubleshooting, and production support
• Scripting/automation experience (Shell, XML, BPML, or similar)
• Experience designing and supporting cloud-native or hybrid architectures
• Familiarity with Axway cloud migration tools and best practices
• Experience with infrastructure-as-code (e.g., Terraform, CloudFormation)
• Knowledge of DevOps practices, CI/CD pipelines, and automation frameworks
• Experience with high availability and disaster recovery design in AWS
• Strong communication and stakeholder management skills
• Ability to work independently and in cross-functional teams
• Customer-focused, service-oriented mindset
• Strong problem-solving and analytical skills
• Ability to manage multiple priorities in a fast-paced environment
• High school diploma required

For more information about our careers visit: https://symetra.eightfold.ai/careers

Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

Please review Symetra's Remote Network Minimum Requirements:

As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:

• Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
• Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
• Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.

When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.

Identity Verification

Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.

Failure to comply with verification procedures may result in:

• Disqualification from the recruitment process
• Withdrawal of a job offer
• Termination of employment and other criminal and/or civil remedies, if fraud is discovered