What You Will do

As a Netskope ZTNA Systems Engineer you, you will be responsible for developing, configuring, and managing security policies to ensure the protection of data, compliance with regulations, and prevention of security threats. You will work closely with security teams, network engineers, and application administrators to implement and enforce policies that align with the organization’s security strategy and business goals.

As a Policy Configuration Specialist focusing on the Netskope ZTNA platform, you will be responsible for developing, configuring, and managing security policies to ensure the protection of data, compliance with regulations, and prevention of security threats. You will work closely with security teams, network engineers, and application administrators to implement and enforce policies that align with the organization’s security strategy and business goals.

Implements and supports security solutions and technologies to protect data/assets from unauthorized access, use, disclosure, destruction, modification, or disruption. Provides project leadership, security oversight, and risk management on security projects. Sets security design guidelines, frameworks, and models. Works to identify new security issues and risks and is involved in developing mitigation plans. Helps identify and document security objectives. Participates in projects that develop new intellectual property. Trains/mentors members of the team. Builds relationships and trust across the organization. Evaluates and recommends new and emerging security products and technologies. Works to develop and interpret security policies and procedures. Supports acquisition and vendor risk assessment due diligence. Leads the building, deployment, and maintenance of security tools utilized by the insider threat program. Proactively seeks solutions to mitigate risk and clearly communicate risks to the appropriate stakeholders.

Responsibilities

• This role plays a critical part in safeguarding an organization’s network environments by enforcing effective security policies.

• System Reliability & Uptime

• Monitor the performance and availability of the Netskope platform using tools like Prometheus, Grafana, or custom monitoring solutions.

• Incident Management & Response: Develop and maintain incident response processes for handling system outages, performance degradation, or security incidents.

• Participate in on-call rotations to provide 24/7 support for critical issues, ensuring quick diagnosis and resolution of platform-related problems.

• Conduct root cause analysis (RCA) post-incident to identify systemic issues and implement corrective measures to prevent recurrence.

• Automation & Infrastructure as Code (IaC)

• Capacity Planning & Scalability: Design and implement strategies for platform scalability to support growth in users, traffic, and security demands.

• Platform Security & Compliance: Work with security teams to ensure the Netskope platform is secure, by regularly performing vulnerability assessments, patching, and applying security best practices.

• Ensure that the platform remains compliant with security standards and regulations.

• Implement monitoring and alerting for security incidents, such as unauthorized access, data breaches, or malicious activity within the platform.

• Disaster Recovery & Backup: Develop and maintain disaster recovery (DR) and business continuity plans to ensure the Netskope platform can recover from catastrophic failures.

• Collaboration with Development & Operations Teams

• Logging, Metrics & Observability

• Platform Upgrades & Continuous Improvement:

• Document platform architecture, reliability practices, incident response procedures, and lessons learned from incidents or outages.

• Cost Optimization

Basic Skills
- Typically a Bachelor's degree, or equivalent work experience
- Typically five or more years of relevant experience
- Advanced technical and functional subject matter expert knowledge across security domain areas

Preferred Skills/Experience

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.