The Implementation Project Manager (IPM), Fee for Service (FFS) Medicaid Implementations, can work remotely from anywhere in the US. This role provides project management support for medium and complex projects within New Client Implementations at Optum Rx. This is a customer-facing role.
You'll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities: - Manage the entire client onboarding project for implementation, main contact for the client
- Acts as a trusted partner t key constituencies by learning their business to anticipate stakeholder needs and concerns
- Ensures client satisfaction, quality of work, and project profitability
- Coordinate efforts with internal departments for the creation of clinical and formulary needs
- Coordinate disruption analysis to impacted membership (if/when applicable)
- Work with Operations and functional leaders to proactively identify implementation issues and drive their resolution
- Facilitate meetings at various levels of the organization, including management weekly reviews
- Monitor, track, and report implementation status and performance, internally and externally
- Identify implementation risks, implement a mitigation / action plan to drive improved outcomes, communicate to senior leadership
- Ensure accuracy of plan updates and missed deliverables from all teams
- Manage pre-implementation audits with the audit department and the client
- Ability to mentor other team members within implementation, if needed
- Up to 15% travel
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications: - PMP Certification
- 5+ years of technical project management experience
- 5+ years of FFS Medicaid experience
- 3+ years in the healthcare industry specifically in Medicaid and/or Medicare
- 3+ years software development and or software implementations
- 2+ years of experience in Pharmacy Benefit Management
- 2+ years in a client facing role
- Experience managing large-scale healthcare projects with teams of 10 or more
- Solid experience in influencing externally with soft power, driving cross - functional collaboration, and negotiating win-win solutions
- Proficiency with Microsoft Outlook, Excel, PowerPoint, Project, and Word
- Demonstrated ability to present to all levels of management and audiences
- Proven ability to ascertain client needs through active listening skills, and consultatively work with clients to achieve business objectives
Preferred Qualifications: - Certified Pharmacy Technician
- Software development and or software implementations
- 2+ years of PBM client implementation project management experience or Account Management experience
- Experience managing complex projects with various stakeholders
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
