Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today's healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people.
Sr. Implementation ConsultantThe purpose of this role is to utilize senior level application and domain knowledge to assist clients to deploy and configure Practice Fusion solutions. Provide training and knowledge transfer to enable clients to utilize and manage the deployed solutions. Mentor other associates to gain a deeper knowledge of Practice Fusion Solutions and methodology.
Responsibilities:Domain Expertise- Senior level knowledge of PM/EHR solutions within a specific Veradigm/Practice Fusion domain area
- Senior level knowledge of client operational processes, job functions and implementation methodology within a specific Veradigm/Practice Fusion domain area
- Senior level knowledge of industry trends and initiatives within a specific Veradigm/Practice Fusion domain area
Implementation to meet requirements as specified in onboarding plan- Carry out the implementation of Practice Fusion solutions and designated 3rd party products following a milestone-based onboarding plan
- Identify and troubleshoot issues encountered during the implementation of Practice Fusion products and when interfacing to third party
- Assist the customer with the parameterization and configuration necessary to deliver the functionality defined during the onboarding engagement
- Design & present formal training courses and knowledge transfer to Practice Fusion clients
- Advise clients on testing strategy and planning to ensure successful solution implementation
- Support all testing phases with the client
System Rollout- Serve as the client's application expert, ensuring the system set up supports workflow
- Liaise with the client and Sales and Solution Consulting to understand the client's goals and go live, to ensure that the solution meets the client's business needs
Consultancy- Understand the onboarding process to identify and mitigate implementation risks and impacts
- Deliver advice, guidance and recommendations on system configuration and implementation best
- Identify and analyze client business
- Work individually or as a member of the Practice Fusion Services team to identify, promote, and drive improvements in onboarding
- Make recommendations, provide advice and guidance to challenge clients in the adoption of recommended solutions to their business needs
- Identify solution gaps and assist in the development of customization or other strategies within the project scope
Reporting / Documentation- Document problem resolutions, issues, and other solutions and make them available for future reference by other Consultants,
- Provide recommendations and feedback throughout the client onboarding experience to assist management to eliminate risks and increase the likelihood of project success
- Produce other reports and/or documents as required
Advice and Guidance- Contribute to the development of consultancy tools and processes that could ease future
- Identify solutions to a broad variety of business issues within area of expertise to increase Veradigm/Practice Fusion
- Ensure a systematic approach to providing client practices with quality advice and guidance in optimizing patient care and financial performance
- Liaise with internal groups - support, sales, development, methodology - to assure ongoing improvement of Veradigm/Practice Fusion solutions and methodology
- Mentors other associates in application and domain knowledge, troubleshooting and consulting
Academic and Professional qualifications- Bachelor's Degree or equivalent Clinical/Business experience
Experience- Minimum 4-8 years related work experience OR;
- Minimum 2-4 years internal Veradigm/Practice Fusion experience
- Prior PM/EHR implementation experience preferred
Enhancing Lives and Building CareersVeradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are
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Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.
We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.
Visa Sponsorship is not offered for this position.
At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.
Veradigm's policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.
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