Sr Homeowner Service Manager

K. Hovnanian Companies

$95K — $110K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of relevant experience and/or training required.
  • Bachelor's degree is a plus.
  • Proficient with computers or able to learn scheduling tools quickly.
  • Valid driver's license is mandatory.

Responsibilities

  • Evaluate service requests from homeowners promptly and professionally.
  • Complete minor repairs and maintenance as needed.
  • Coordinate and schedule work with trade partners and vendors.
  • Provide exceptional customer service and support to homeowners.
  • Document service requests and completed work accurately.

Benefits

  • Extensive benefits package including medical/dental/vision coverage.
  • Annual salary range of $95,000 - $110,000 with potential for bonuses.
  • 3 weeks paid vacation, plus 6 sick days and 3 personal days.
  • Discounts available on mortgages and home appliances.
  • 401(k) plan with company match.
Full Job Description
As a critical company representative, you will work directly with our homeowners to ensure all service requests are handled promptly and professionally. You will use your knowledge and skills to evaluate the situation, complete minor repairs and schedule work with trade partners and/or vendors. 5+ years of related experience and/or training required. Must be computer proficient or have the capacity to learn how to efficiently operate our scheduling tools. Bachelor's degree a plus. Successful candidate must maintain a valid driver's license. K. Hovnanian Companies, LLC, a subsidiary of Hovnanian Enterprises, Inc., a well-respected publicly traded company, is committed to providing an environment and programs that help our associates flourish. You can look forward to professional support, an annual salary of $95,000 - $110,000 with eligibility for bonuses and extensive benefits-including time off for holidays, 3 weeks paid vacation, 6 sick days and 3 personal days, medical/dental/vision coverage, discounts on mortgages and home appliances, and a 401(k) plan with a company match. To learn more about us, visit www.khov.com/careers. Search Firms Please Read Carefully: K. Hovnanian Companies, LLC is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any associate at K. Hovnanian via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of K. Hovnanian. No fee will be paid in the event the candidate is hired by K. Hovnanian as a result of the referral or through other means. Job Travel: 60%

Similar Jobs

More Jobs at K. Hovnanian Companies

More Real Estate & Construction Jobs

Find similar Sr Homeowner Service Manager jobs: