ABB Ltd

Sr Field Service Technician M&G

ABB Ltd$75K — $95K *
US-AnywhereRemote in United States
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Associate degree in technical field and 7 years of relevant experience or High school diploma/GED and 9 years of relevant experience or military education/experience required.
  • Strong knowledge of electric machines theory, synchronous and asynchronous machines design, and operation.
  • Understanding of electrical connection drawings and schematics.
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office and AutoCAD software packages.
  • Legal authorization to work in the U.S. and ability to pass necessary background screenings.

Responsibilities

  • Travel to customer sites for installations, system start-ups, and repairs per factory specifications.
  • Support maintenance and troubleshooting of generator excitation systems and protective relays.
  • Produce detailed technical reports on system performance and corrective actions.
  • Maintain a travel schedule of approximately 70%, balancing training and project support.
  • Provide first-line remote troubleshooting support and collaborate with engineering teams.

Benefits

  • Choice between PPO and High Deductible medical plans.
  • Two dental plan options and vision benefits.
  • Company paid life and disability insurance.
  • 401k Savings Plan with Company Contributions.
  • Employee Stock Acquisition Plan (ESAP).
  • 11 paid holidays and vacation based on years of service.
Full Job Description
This position reports to:
Field Service Manager

In this role, you will lead and execute a wide range of field service activities for motors and generators, including commissioning, installation, preventive and corrective maintenance, troubleshooting, and customer training. You will play a key role in ensuring equipment reliability and delivering high-quality technical support to our customers.

This position offers extensive travel opportunities across the United States (including offshore facilities) as well as international assignments, providing exposure to diverse industries and environments. Beyond technical responsibilities, you will have the opportunity to contribute strategically by identifying what our customers value most. Your insights will help shape and align our business unit's value proposition to customer needs.

The work model for the role is: Hybrid

This role is contributing to the Motion Service division in the US.

You will be mainly accountable for:
  • Travel to customer sites to oversee installations, perform system start-ups, conduct maintenance, deliver customer training, and execute repairs in accordance with factory specifications.
  • Support maintenance, testing, and troubleshooting of generator excitation systems, protective relays, auxiliary equipment, and deliver technical training and participate in educational initiatives for both customers and internal teams.
  • Produce detailed technical reports outlining system performance, failure analysis, and corrective actions; partner with design engineering to review findings and solutions.
  • Maintain a travel schedule of approximately 70%, with the remaining time dedicated to training, project engineering support, and rest periods.
  • Provide responsive, first-line remote troubleshooting support to address customer emergencies and collaborate with engineering teams to develop action plans.

Requirements:
  • Associate degree in technical field and 7 years of relevant experience or High school diploma/GED and 9 years of relevant experience or military education/experience required
  • Travel up to 70% required. Confident to work independently with minimal direct supervision.
  • Strong knowledge of basic and advanced electric machines theory. Solid understanding of synchronous and asynchronous machines design and operation, mechanically, electrically and controls. Knowledge of the protection and operation principles for synchronous and asynchronous machines connected to power grids
  • Specific knowledge in installation engineering design, installation supervision, project control and execution, vibration and alignment skills and troubleshooting is a plus
  • Understanding of and ability to implement electrical, connection drawings, interconnection drawings, and schematics.
  • Excellent verbal and written communication skills. Demonstrated skills in using computers and relevant software packages such as Microsoft Word, Project, Excel, PowerPoint, and AutoCAD
  • Legal authorization to work in the United States, ability to qualify for and hold various industry certifications related to Safety (i.e. MSHA, OSHA, THUET, TBOSIET), and ability pass background screenings (i.e. TWIC, ISNetworld)

Why ABB?

What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB Benefit Summary for eligible US employees

Go to myBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability
  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
  • Choice between two dental plan options: Core and Core Plus
  • Vision benefit
  • Company paid life insurance (2X base pay)
  • Company paid AD&D (1X base pay)
  • Voluntary life and AD&D - 100% employee paid up to maximums
  • Short Term Disability - up to 26 weeks - Company paid
  • Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
  • Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
  • Parental Leave - up to 6 weeks
  • Employee Assistance Program
  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
  • Employee discount program

Retirement
  • 401k Savings Plan with Company Contributions
  • Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions.

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About ABB Ltd

ABB Ltd is a Swiss multinational corporation that specializes in electrical equipment. The company was founded in 1988 and is headquartered in Zurich, Switzerland. ABB operates in a variety of industries, including power generation, transmission, and distribution, as well as automation and robotics. The company's products and services are used in a range of applications, from electric vehicles to renewable energy systems. ABB has a global presence, with operations in more than 100 countries. The company is committed to sustainability and has set ambitious targets for reducing its environmental impact.
Learn more about ABB Ltd
Size
104,400 employees
Market Cap
$59.8 billion
Industry
Net Income
$5.1 billion
Founded
1988
5 Year Trend
+3%
Revenue
$26.1 billion
NASDAQ

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