Advanced Compressor Technology (ACT) is seeking an experienced Sr. Field Service Representative to join our growing team. This leadership role is ideal for a hands-on professional with extensive experience servicing centrifugal and reciprocating compressors and a proven ability to lead field personnel in industrial and petrochemical environments.
As a Sr. Field Service Representative, you will supervise field mechanics, coordinate service activities, perform complex compressor repairs, and ensure the highest standards of safety, quality, and customer service. If you are a motivated leader who thrives in a fast-paced field service environment, we want to hear from you.
Key ResponsibilitiesLeadership & Team Management- Supervise, coordinate, and assign work to Field Mechanics.
- Assist with scheduling field service activities to ensure efficient workflow and timely customer response.
- Support employee development through coaching, mentoring, and on-the-job training.
- Conduct competency assessments, refresher training, and performance evaluations.
- Participate in hiring, onboarding, performance management, corrective actions, and disciplinary processes.
- Ensure effective communication and continuity between shifts and projects.
Field Service & Technical Support- Perform preventive, corrective, and emergency maintenance on centrifugal and reciprocating compressors.
- Troubleshoot, inspect, repair, overhaul, install, and remove compressor equipment in the field.
- Disassemble, repair, and reassemble components while ensuring proper alignment, balance, and tolerances.
- Remove, rebuild, clean, and install compressor rotors.
- Replace, rebuild, and install gearboxes and related mechanical components.
- Inspect bearings, rotors, clearances, and other critical compressor components.
- Perform compressor repairs, including mechanical seal removal and installation.
- Read and interpret mechanical drawings, specifications, and technical documentation.
- Identify equipment deficiencies and communicate recommendations to management.
Safety, Quality & Documentation- Promote and enforce all company safety policies and procedures.
- Ensure technicians maintain compliance with safety and operational requirements.
- Complete field service reports, performance logs, quality documentation, and training records accurately.
- Maintain documentation in accordance with ACT's quality management system.
- Conduct quarterly and annual employee assessments to ensure technical competency and compliance.
Customer Support- Advise customers on equipment conditions, necessary repairs, and preventative maintenance recommendations.
- Build strong customer relationships through professional service and technical expertise.
QulificationsEducation- High School Diploma or GED required.
Experience- 3 to 5 years of supervisory or management experience leading field service personnel.
- 3 to 5 years of experience in the petrochemical, compression, rotating equipment, or related industrial industry.
- Proven experience servicing centrifugal and reciprocating compressors.
Technical Requirements- Strong mechanical troubleshooting and repair skills.
- Ability to read and interpret mechanical drawings and technical specifications.
- Experience using hand tools, machine tools, and precision measuring instruments.
- Understanding of compressor maintenance, rotor rebuilding, gearbox repairs, and mechanical seals.
- Knowledge of quality management systems.
- Basic mathematics and measurement skills.
- Comfortable using computers and electronic documentation systems.
Additional Requirements- Valid U.S. driver's license with an acceptable driving record.
- Ability and willingness to travel as required.
- Strong verbal and written English communication skills.
- Commitment to maintaining a drug-free workplace.
Required Competencies- Technical Expertise
- Supervisory Skills
- Communication Skills
- Safety Focus
- Integrity
- Professionalism
- Initiative
- Working with Tools & Technology
- Attention to Detail
- Accountability and Conscientiousness
Why Join ACT?- Work with industry-leading compressor and rotating equipment experts.
- Opportunity to lead and develop a skilled field service team.
- Diverse and challenging field assignments.
- Strong commitment to safety, quality, and employee development.
- Competitive compensation and career growth opportunities.
Ready to take the next step in your career? Apply today and become a leader at Advanced Compressor Technology.
Advanced Compressor Technology (ACT) is seeking an experienced Sr. Field Service Representative to join our growing team. This leadership role is ideal for a hands-on professional with extensive experience servicing centrifugal and reciprocating compressors and a proven ability to lead field personnel in industrial and petrochemical environments.
As a Sr. Field Service Representative, you will supervise field mechanics, coordinate service activities, perform complex compressor repairs, and ensure the highest standards of safety, quality, and customer service. If you are a motivated leader who thrives in a fast-paced field service environment, we want to hear from you.
Key ResponsibilitiesLeadership & Team Management- Supervise, coordinate, and assign work to Field Mechanics.
- Assist with scheduling field service activities to ensure efficient workflow and timely customer response.
- Support employee development through coaching, mentoring, and on-the-job training.
- Conduct competency assessments, refresher training, and performance evaluations.
- Participate in hiring, onboarding, performance management, corrective actions, and disciplinary processes.
- Ensure effective communication and continuity between shifts and projects.
Field Service & Technical Support- Perform preventive, corrective, and emergency maintenance on centrifugal and reciprocating compressors.
- Troubleshoot, inspect, repair, overhaul, install, and remove compressor equipment in the field.
- Disassemble, repair, and reassemble components while ensuring proper alignment, balance, and tolerances.
- Remove, rebuild, clean, and install compressor rotors.
- Replace, rebuild, and install gearboxes and related mechanical components.
- Inspect bearings, rotors, clearances, and other critical compressor components.
- Perform compressor repairs, including mechanical seal removal and installation.
- Read and interpret mechanical drawings, specifications, and technical documentation.
- Identify equipment deficiencies and communicate recommendations to management.
Safety, Quality & Documentation- Promote and enforce all company safety policies and procedures.
- Ensure technicians maintain compliance with safety and operational requirements.
- Complete field service reports, performance logs, quality documentation, and training records accurately.
- Maintain documentation in accordance with ACT's quality management system.
- Conduct quarterly and annual employee assessments to ensure technical competency and compliance.
Customer Support- Advise customers on equipment conditions, necessary repairs, and preventative maintenance recommendations.
- Build strong customer relationships through professional service and technical expertise.
QulificationsEducation- High School Diploma or GED required.
Experience- 3 to 5 years of supervisory or management experience leading field service personnel.
- 3 to 5 years of experience in the petrochemical, compression, rotating equipment, or related industrial industry.
- Proven experience servicing centrifugal and reciprocating compressors.
Technical Requirements- Strong mechanical troubleshooting and repair skills.
- Ability to read and interpret mechanical drawings and technical specifications.
- Experience using hand tools, machine tools, and precision measuring instruments.
- Understanding of compressor maintenance, rotor rebuilding, gearbox repairs, and mechanical seals.
- Knowledge of quality management systems.
- Basic mathematics and measurement skills.
- Comfortable using computers and electronic documentation systems.
Additional Requirements- Valid U.S. driver's license with an acceptable driving record.
- Ability and willingness to travel as required.
- Strong verbal and written English communication skills.
- Commitment to maintaining a drug-free workplace.
Required Competencies- Technical Expertise
- Supervisory Skills
- Communication Skills
- Safety Focus
- Integrity
- Professionalism
- Initiative
- Working with Tools & Technology
- Attention to Detail
- Accountability and Conscientiousness
Why Join ACT?- Work with industry-leading compressor and rotating equipment experts.
- Opportunity to lead and develop a skilled field service team.
- Diverse and challenging field assignments.
- Strong commitment to safety, quality, and employee development.
- Competitive compensation and career growth opportunities.
Ready to take the next step in your career? Apply today and become a leader at Advanced Compressor Technology.
