Polaris Industries Inc

Sr. Field Performance Engineer

Polaris Industries Inc • $97K — $122K *
Huntsville, AL 35810In-Person
Manufacturing & Automotive
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering or related field.
  • 5+ years of engineering experience in root cause analysis and problem-solving.
  • Ability to analyze field data and lead cross-functional teams effectively.
  • Hands-on experience with vehicles and equipment for better customer understanding.
  • Familiarity with vehicle systems, off-road products, and OEM design processes preferred.
  • Knowledge of CAPA, FMEA, design reviews, and product validation methods preferred.
  • Experience with data analysis tools like Power BI is preferred.

Responsibilities

  • Monitor warranty and service data to identify trends and quality issues.
  • Use data analysis to scope issues and assess customer impact.
  • Lead problem-solving efforts to identify root causes and effective solutions.
  • Implement corrective actions and transition these to responsible teams.
  • Collaborate across functions to enhance product quality and robustness.
  • Own quality management for an off-road vehicle platform and report on status.
  • Facilitate customer quality meetings to drive decisions and issue resolution.
  • Lead warranty projects and changes to improve product quality.

Benefits

  • Flexible work environment with hybrid options.
  • Opportunities for professional growth and development.
  • Collaboration with cross-functional teams on impactful projects.
  • Ownership of significant projects within the company.
  • Exposure to various aspects of vehicle engineering and quality systems.
Full Job Description
Position Summary:

The Sr. Field Performance Engineer identifies, prioritizes, and leads the resolution of emerging product quality and safety issues by leveraging field performance data, structured problem-solving, and cross-functional collaboration. In this role, you will analyze warranty, service, customer experience, and other available data to determine the scope, root cause, customer impact, and corrective action. You will partner with engineering, manufacturing, service, quality, and program teams to implement sustainable countermeasures and ensure that findings are incorporated into technical requirements, standards, and product development processes. This role offers ownership of field performance for an entire off-road vehicle platform and the opportunity to drive measurable improvements in product performance, dealer experience, and customer experience.

Key Responsibilities:
  • Monitor warranty, service, customer experience, Net Promoter Score (NPS), and other field performance channels to identify emerging trends, quality concerns, and product safety risks that require action.
  • Use data analysis, statistical methods, and engineering judgment to define the issue scope, customer impact, priority, and expected customer or business impact.
  • Lead or support hands-on, structured problem-solving to determine the root cause and develop, validate, and implement effective countermeasures for complex product quality issues.
  • Drive corrective and preventive actions and, when required, transition long-term corrective actions to the appropriate functional owners.
  • Collaborate cross-functionally to resolve issues and enhance product robustness.
  • Own the quality of an off-road vehicle platform, including warranty, dealer experience, and customer experience. Report the platform's status against enterprise goals to management monthly.
  • Lead customer and field quality meetings with cross-functional collaboration to establish ownership, accelerate decisions, and drive closure of key issues.
  • Lead warranty projects to implementation into product as a running change or integrate into future planned change program.
  • Influence technical and non-technical stakeholders without direct authority while ensuring clear accountability, timely escalation, and alignment on priorities and solutions.
  • Develop and maintain early warning methods, monitoring tools, and performance metrics to improve the speed and accuracy of issue detection.
  • Capture root cause, corrective action, and full-circle learning within applicable requirements and technical documentation, including design standards, FMEAs, validation plans, and related engineering tools.
  • Develop or improve processes and standards to strengthen issue management, technical documentation, and continuous improvement.
  • Benchmark competitive designs and support additional product safety, quality, testing, and continuous improvement initiatives as business needs require.

Qualifications:
  • Bachelor's degree in Engineering or a related field.
  • 5+ years of relevant engineering experience, including demonstrated hands-on root cause analysis, structured problem-solving, and corrective-action leadership.
  • Demonstrated ability to analyze field or quality data, lead cross-functional technical efforts, manage multiple priorities, and communicate effectively with both technical and non-technical stakeholders.
  • Ability to work hands-on with vehicles and equipment and, where required, operate or ride applicable products to understand customer use and application needs.
  • Experience with vehicle systems, off-road products, consumer use cases, OEM product design and development, and component manufacturing processes is preferred.
  • Experience with CAPA, FMEA, system specifications, design reviews, GD&T, dimensional stack-ups, product validation, instrumentation, testing, fabrication, CAD, or production drawing release is preferred.
  • Experience with Power BI, statistical or predictive analysis, data acquisition, and engineering or problem-solving tracking tools is preferred.
  • Travel up to 10%, including domestic and occasional international trips.
  • This position is not eligible for visa sponsorship.


The starting pay range for Minnesota is $97,000 to $122,000 per year. Individual salaries and positioning within the range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills, and geography. While individual pay could fall anywhere in the range based on these factors, it is not common to start at the high end or top of the range.

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To qualify for this position, former employees must be eligible for rehire, and current employees must be in good standing.

About Polaris Industries Inc

Polaris Industries Inc Careers

Join the dynamic team at Polaris Industries Inc, a leader in the powersports industry, and propel your career to new heights with unparalleled job opportunities. At Polaris, innovation and leadership drive us forward, and we invite you to be a part of our trailblazing journey.

Work You’ll Do

At Polaris Industries Inc, you will collaborate with a global team of professionals dedicated to setting benchmarks in the powersports sector. Our commitment to excellence in innovation and diversity training ensures that every team member is equipped to contribute to our shared goals effectively.

Lead with Innovation

Step into a role at Polaris Industries Inc and lead projects that redefine industry standards. Our culture thrives on innovation and leadership, fostering a workspace where forward-thinking and proactive problem-solving are at the forefront.

Engage in Meaningful Work

Join our market-leading team and help drive digital transformation across the industry. Polaris Industries Inc is not just about powersports; it's about creating experiences that resonate with our customers worldwide. Your work will directly impact our success, enhancing how our customers engage with the outdoors.

Career Growth and Opportunities

Polaris Industries Inc is deeply committed to the professional growth of its employees. With a variety of career paths available, the potential for advancement is substantial. We support your professional journey with robust training programs, leadership development opportunities, and a commitment to promoting from within.

Internship Programs

Kickstart your career with a Polaris internship. Gain invaluable industry experience, develop essential skills, and build a professional network that will serve you throughout your career. Our internships offer a hands-on approach to learning and development, paired with real-world projects that prepare you for future employment.

Diversity and Inclusion

At Polaris Industries Inc, we believe diversity drives innovation. Our inclusive culture welcomes professionals from all backgrounds, encouraging a diverse range of thoughts and ideas. Diversity training is integral to our operations, ensuring that all team members feel valued and understood.

Benefits and Culture

Choose a career at Polaris Industries Inc and enjoy not just a job but a lifestyle. Our benefits package is designed to support our team members in achieving a healthy work-life balance, including health, vision, and dental insurance, employee discounts, and more. Our company culture champions enthusiasm, dedication, and passion, with a focus on maintaining a supportive and inclusive workplace.

Join Our Team

Explore the job opportunities at Polaris Industries Inc and find the position that matches your skills and interests. We are hiring creative, curious, and driven individuals ready to make a significant impact in the powersports industry. Whether you are looking for an internship, an entry-level position, or a leadership role, Polaris offers a path that aligns with your career aspirations.

Stay Connected

Keep up to date with the latest at Polaris Industries Inc: - **Career Tips**: Get insider perspectives and industry-leading insights to enhance your professional journey. - **Networking Events**: Connect with leaders and peers within the industry through our networking events and online communities. - **Job Alerts**: Personalize your subscription to receive job alerts and the latest news tailored to your preferences.

Apply Now

Ready to accelerate your career? Submit your resume, prepare for your interview, and join a team that’s redefining an industry. At Polaris Industries Inc, your future is waiting.
Learn more about Polaris Industries Inc
Size
16,000 employees
Market Cap
$5.7 billion
Industry
Hospitality & Recreation
Net Income
$124.8 million
Founded
1954
5 Year Trend
+12.7%
Revenue
$7 billion
NASDAQ
PII
* Ladders Estimates

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