Job DescriptionKey Responsibilites:- Responsible for technical customer support and coordination. First point of technical contact for customers - provide technical feedback and solutions per product training material and published customer approved application notes and datasheets (TCDs).
- Where necessary, work with Product Area Sensors (PAS), Product Area ICs (PAI), or Product Area Power Semiconductors (PAP) teams to request the appropriate information and communicate to customer.
- Using application knowledge, assists customer in correctly designing in Bosch products.
- Coordinates technical customer meetings with the appropriate Bosch team members, taking the lead to document the OPL when customer development lead is in the region.
- Obtain customer's requirements and communicates them to the Bosch teams including Product Management.
- Responsible for supporting customer quality issues related to samples provided during their development phase, prior to SOP.
- Establish customer relationships by working closely with engineering teams.
- Assist in pre-selling activities of components at customers by leading technical presentations, providing information and support.
- Provide information on application specific customer trends, innovation, market, and competition.
- Support development of local customer communication information (verbal and written) in native language.
- Customer PPAP coordination and support as required
- Assure customer technical satisfaction from the first engagement, through design-in phase and finally series production
- Support sample warehouse coordination for components and development kits including testing and packaging of customer kits prior to delivery.
QualificationsBasic Qualifications: - Bachelor's Degree in Electrical Engineering, or equivalent.
- 5+ years of experience working in a design and/or application engineering role.
- Strong communication skills verbally and written. Must be able to build relationships quickly with internal and external stakeholders with the ability to work both independently and as part of a global team.
- 5+ years of design and/or application engineering experience with semiconductors, MEMS devices, and/or Electronic Control Modules with an understanding of the automotive electronics market.
- Knowledge of vehicle systems including, navigation and mobility, ADAS, and safety systems including airbag systems.
- Ability to travel nationally/internationally as required for customer meetings, training, and customer support. May be required to spend 2 weeks in Germany for initial technical training.
Preferred Qualifications:- Knowledge of robotics in environments of manufacturing, humanoid and others.
- Experienced with electronic engineering tools such as oscilliscopes, that are required for product development.
- Strong entrepreneurial mindset with a clear understanding of the business environment as a supplier to Automotive Tier 1's and/or OEM's.
Candidates must live within commutable distance from the Bosch Sunnyvale, CA facility and be available to come into the office weekly (or as required).
