Salary: $80,255.00 - $121,839.00 Annually
Location : Dauphin County, PA
Job Type: Non-Civil Service Permanent Full-time
Job Number:
Department: Treasury
Division: Treasury
Opening Date: 09/04/2026
Closing Date: 9/13/2026 11:59 PM Eastern
Job Code: T099973
Bargaining Unit: TREAS
Pay Group: TREAS
Bureau / Division Code: 09997300
Bureau / Division: Bureau of Information Technology
Worksite Address: 613 North Street
City: Harrisburg, Pennsylvania
Zip Code: 17113
Contact Name: Katie Beers
Contact Phone: 717.787.5979
Contact Email: [email protected]

DESCRIPTION OF WORK
This role supports key business operations in the Human Capital Management system and helps keep major processes running smoothly. It also ensures that system updates, improvements, and daily tasks stay aligned with business needs. As a Sr ERP Business Operations Specialist, you will perform the following duties:

• System Expertise: Serve as the subject-matter expert for the Human Capital Management ecosystem, partnering with business stakeholders to maintain stable operations, lead enhancements, ensure regulatory compliance, and drive continuous improvement aligned to business strategy
• Process Redesign: Review business processes, adjust PeopleSoft HCM settings, and support HR and payroll teams
• Module Support: Lead configuration, testing, and assistance for Core HR, Workforce Management, Payroll, Compensation, and Absence modules
• Specification Writing: Prepare functional specifications, build testing plans, and confirm that system changes work correctly
• Technical Assistance: Resolve software issues and find ways to streamline HR and payroll operations
• Policy Conversion: Translate business policies into system rules, ensure compliance, and explain system behavior in clear terms

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) full-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Dauphin. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS

Minimum Experience and Training Requirements:

• Four years' experience in business process redesign, enterprise software configuration, and technical support in an ERP environment, preferably with PeopleSoft HCM and an associates degree in any information technology field; or
• Two years of information technology experience in business process redesign, enterprise software configuration, and technical support in an ERP environment, and a bachelor's degree in any information technology field; or
• An equivalent combination of experience and training

Additional Requirements:

• You must have experience using Microsoft Office tools.
• You must have hands-on experience with PeopleSoft HCM or similar enterprise HR/payroll systems.
• You must have led or participated in business process redesign projects in an ERP environment.
• You must be able to perform essential job functions.

Preferred Qualifications (not required):

• Possession of excellent verbal and written communication and analytical skills
• Experience working closely with Human Resources business teams to support operational needs
• Ability to work independently and manage complex projects with minimal supervision

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

• Your application must include a resume.
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
Learn more about our Total Rewards by watching this short !

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, six weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit and click on the benefits box.

*Eligibility rules apply.
01

Do you possess four or more years of experience in business process redesign, enterprise software configuration, and technical support in an ERP environment, preferably with PeopleSoft HCM?

• Yes
• No

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. If you claimed you do not have experience, type N/A in the text box below.
03

Do you have two years or more years of information technology experience in business process redesign, enterprise software configuration, and technical support in an ERP environment?

• Yes
• No

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. If you claimed you do not have experience, type N/A in the text box below.
05

Do you have an associates or bachelor's degree in any information technology field?

• Yes
• No

06

Do you have experience using Microsoft Office tools?

• Yes
• No

07

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. If you claimed you do not have experience, type N/A in the text box below.
08

Do you have hands-on experience with PeopleSoft HCM or similar enterprise HR/payroll systems?

• Yes
• No

09

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. If you claimed you do not have experience, type N/A in the text box below.
10

Have you led or participated in business process redesign projects in an ERP environment?

• Yes
• No

11

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. If you claimed you do not have experience, type N/A in the text box below.
12

Do you have experience working closely with Human Resources business teams to support operational needs?

• Yes
• No

13

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. If you claimed you do not have experience, type N/A in the text box below.
14

Did you attach your resume to the application? A resume is required to be considered for this position.

• Yes
• No

Required Question