Workday

Sr Engagement Manager

Workday$112K — $168K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years managing complex HCM and/or ERP implementations, particularly in Financials, HCM, or Payroll.
  • 3+ years deploying ERP systems such as Workday, PeopleSoft, or SAP.
  • Experience in a professional services consulting firm or as part of customer support for HCM/ERP implementations.
  • Familiarity with project management tools like Microsoft Project or Smartsheet.
  • Willingness to travel 25% to 50% of the time.

Responsibilities

  • Project manage multiple Workday Financials/HCM/Payroll implementations.
  • Engage in the sales cycle to gather requirements and develop proposals.
  • Mentor Professional Services resources on implementations.
  • Plan and staff projects effectively.
  • Manage project performance through appropriate tools.
  • Collaborate with customers to mitigate project risks.
  • Resolve project scope and timeline issues with client project managers.
  • Lead presentations at Executive Steering Committee meetings.
  • Promote Workday best practices to clients.
  • Serve as a liaison between Professional Services and other internal teams.
  • Identify opportunities for additional service offerings.
  • Facilitate the transition from Professional Services to Product Support.

Benefits

  • Flexible work schedule, balancing remote and in-office time.
  • Opportunities for professional development and training.
  • Encouragement of a supportive work community.
Full Job Description

About the Team

As a Sr. Engagement Manager in our Canadian practice, you will be the key player on a team that guides customers through the solution delivery and deployment lifecycle by partnering with Workday leadership, consultants, and resource management. You will be the Workday leader ultimately responsible for managing the Customer experience through deployments.

About the Role

  • Project manage one or more Workday Financials/HCM/Payroll/implementations concurrently
  • Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW
  • Provide guidance and mentoring to Professional Services resources working on your implementations
  • Ensure projects are properly planned and staffed
  • Manage and measure project performance using appropriate tools and techniques
  • Perform risk management to collaboratively minimize and manage project risks proactively with customers
  • Work with the client project manager to identify and resolve issues that could impact project scope and/or timeframes
  • Present at Executive Steering Committee meetings
  • Ensure the client takes advantage of Workday best practices
  • Be a liaison for Professional Services when interacting with Sales and other internal stakeholder groups
  • Identify opportunities to position other service offerings
  • Ensure the client can serve as a reference upon completing their implementation
  • Assist in the transition of the customer from Professional Services to Product Support
  • Ensure the project is delivered within the budget outlined in the SOW
  • Present client with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOW

About You

Basic Qualifications

  • 4+ years of managing complex HCM and/or ERP implementations, with a strong focus on Financials/HCM or Payroll
  • 3+ years deploying Workday, PeopleSoft ,Oracle, SAP, Ultimate Kronos or similar software
  • Prior experience working for a professional services consulting firm or supporting HCM/ERP implementations within the customer
  • Previous experience with project management tools (Microsoft Project, Smartsheet, etc.)
  • Ability to travel up 25% - 50% percent of the time

Other Qualifications:

  • Bilingual in French and English language preferred but not required
  • Previous experience managing full project lifecycle, including P+L ownership is a plus
  • Strong ability to support HR transformation and organizational change management initiatives within the context of a technology deployment
  • Previous SaaS sales experience is a plus.
  • Successful candidates have a balance of functional (business) and technical experience


Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidates compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workdays comprehensive benefits, please .

Primary Location: CAN.ON.Toronto

Primary CAN Base Pay Range: $112,000 - $168,000 CAD

Additional CAN Location(s) Base Pay Range: $112,000 - $168,000 CAD



Our Approach to Flexible Work

With Flex Work, were combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote 4home office4 roles also have the opportunity to come together in our offices for important moments that matter.

About Workday

Workday, Inc. is a provider of enterprise cloud applications for finance and human resources. The Company delivers financial management, human capital management and analytics applications designed for various companies, educational institutions and government agencies. As part of its applications, the Company provides embedded analytics that capture the content and context of everyday business events, facilitating informed decision-making from wherever users are working. Its applications include Workday Financial Management, Workday Human Capital Management (HCM) and Other Applications. It also provides open, standards-based Web-services application programming interfaces, and pre-built packaged integrations and connectors. Workday, Inc. is headquartered in Pleasanton, California.
Learn more about Workday
Size
15,932 employees
Market Cap
$42.2 billion
Industry
Net Income
-$282.4 million
Founded
2005
5 Year Trend
+26.7%
Revenue
$4.3 billion
NASDAQ

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