Tata Consultancy Services

Sr. Network Operations Engineer

Tata Consultancy Services$64K — $170K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer engineering or related field and 10+ years of experience, or equivalent education and experience
  • Extensive background in operations and managing network devices and firewalls
  • Proficient in installing and building network infrastructure
  • In-depth knowledge of network hardware/software technologies and best practices
  • Experience in routing/switching design, with CCNA required and CCNP preferred
  • Strong troubleshooting skills for complex networking issues
  • Familiarity with cloud networking and connectivity, plus scripting/programming is a plus

Responsibilities

  • Monitor and troubleshoot network infrastructure and user incidents during business hours
  • Provide medium to high complexity network support, including off-shift support for outages
  • Collaborate with Network Engineering, Security, and Administration for process improvement
  • Implement medium to high complexity network changes
  • Contribute to the network technology design process
  • Analyze changes for their impact on existing network environments
  • Participate as part of a project team in business projects

Benefits

  • Health insurance and wellness programs
  • Retirement savings plan with employer match
  • Opportunities for professional development and training
  • Flexible work schedule options
  • Paid time off and holiday pay
  • Collaborative team environment
  • Discounts on company products or services
Full Job Description
Must Have Technical/Functional Skills
• A Bachelors degree in computer engineering or related field with 10+ years of experience, or equivalent combination of education and experience
• 10+ years of experience in operations and managing Network devices, firewalls infrastructure.
• 10+ years of experience installing and building Network infrastructure.
• In-depth knowledge of network hardware and software technologies and best practices is required.
• Knowledge of Routing and Switching design preferred
• R&S and/or DC CCNA is required, CCNP preferred
• Good knowledge of PAN firewalls architecture, ACLs, policies, NATs, IPSEC VPNs, Global protect VPNs.
• Experience on SolarWinds IT infrastructure monitoring and provisioning is preferred
• LAN switching including VLAN, VTP, STP etc. is preferred
• Solid understanding of routing protocols ISIS, OSPF, BGP is preferred
• Understanding and practical experience with technologies such as Cisco SDA, ISE, VXLAN etc.
• Good working knowledge of Wireless network includes WLC 9800, 3500 Access points 9120 is preferred
• Solid knowledge of Cisco Catalyst 9000 series, Palo Alto firewalls, Nexus 93k series, APC UPS, OOB network is preferred
• Test and validation experience (Network hardware or software/OS) is preferred
• Knowledge of a network technology discipline (e.g., IP Routing and Switching, Routing Protocols-OSPF, BGP, WAN, IPSEC, PAN Firewall, Packet Analysis, SD Access, DNAC, Cisco ISE, Infrastructure, IT Tools, and other relevant technologies.
• Excellent troubleshooting skills in identifying and resolving complex networking issues
• Strong understanding of how DNS works and experience in deploying and managing the internal and external DNS environments
• Experience in managing different Load Balancer solutions.
• Experience with cloud networking and cloud connectivity.
• Scripting/programing skills will be a PLUS
• Proactively acquire an in-depth understanding of the organization and its processes as well as develop an understanding of incidents and change management principles and organization best practices.
• Medical device, pharmaceutical, biotech, or other regulated industry experience desired
• Good team player and able to take accountability of tasks assigned and follow through to completion.
• Strong communication and customer facing skills (written, verbal, and formal presentation)

Roles & Responsibilities
• Monitor network infrastructure, troubleshoot, and handle user incidents actively during company business hours.
• Provide medium to high complexity network support activities including occasional off-shift support in case of major outage reported.
• Work closely with Network Engineering, Network Security and Administration maintenance tasks and participate in process improvement.
• Perform medium to high complexity network changes and implementations.
• Participate in the network technology design process.
• Analyze potential changes and enhancements to network software and hardware to determine impact on existing production environment.
• Work as a member of a project team on business projects

Salary Range: $64,000 - $170,000 a year

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About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
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