Tata Consultancy Services

Microsoft Copilot Agent

Tata Consultancy Services$110K — $120K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years experience in AI-driven solutions development
  • Strong expertise in Microsoft Copilot Agents creation
  • Hands-on knowledge of Power Platform, including Power Automate and Power Apps
  • Proficient in generative AI and LLM applications
  • Integration experience with REST APIs and enterprise platforms

Responsibilities

  • Design and develop Microsoft Copilot Agents from the ground up
  • Implement automation flows using Power Automate
  • Create custom skills using .NET/JavaScript/Python
  • Ensure data governance and accuracy in agent responses
  • Design conversational interfaces that enhance user experience

Benefits

  • Discretionary annual incentive
  • Comprehensive medical, dental, and vision coverage
  • Family support with maternal and parental leave
  • Legal assistance and financial planning services
  • Convenience benefits for commuting and training reimbursement
  • Generous time-off policies including vacation and sick leave
Full Job Description
Must Have Technical/Functional Skills

Primary Skill: Experience in creating Microsoft Copilot Agents. Knowledge of ML and Deep Learning is a plus.

Should have hands-on coding experience in creating Microsoft Copilot Agents.

Experience: Minimum 10 years

Roles & Responsibilities

Bachelors or masters degree in computer science or related field.
• Core Platform skills (Must have)

o Power Platform expertise

 Power Automate (Flows) -> Automation & Backend actions

 Power Apps / Dataverse -> data storage and app integration

 Power Fx basics -> logic expressions used in agents

o Copilot studio fundamentals

 Topic, triggers, and conversation nodes

 Agent flows vs skills (when to use each)

 Adaptive cards for UI interactions
• Generative AI & LLM skills (Critical Differentiator)

o Understanding of LLM driven agents

 Prompt Design and grounding

 Context management (multi-turn conversations)

 Retrieval-based answers using enterprise data

o Prompt Engineering

 Writing clear instructions for agents

 Controlling tone, style, and output consistency
• Integration & API skills (Enterprise scale enabler)

o APIs and connection integration

 Rest APIs

 Custom connectors

 Integration with internal platforms (e.g. MuleSoft, starburst in your ecosystem)

 MS graphs

 Azure Open AI/ AI services

 MS 365 Integrations
• Pro-Code extension skills

o Programming languages

 .NET/JavaScript/Python for building custom skills

 Agent skills Development
• Build reusable backend capabilities (multi-step logic)
• Handle complex workflows (e.g. Booking, provisioning)

o YAML/Devops-style agent authoring

 Define agents via configuration (lac -style)  Use tools for validation and automation
• Conversational and UX design skills

o Conversation Design

 Writing natural, user-friendly dialogue

 Handling ambiguity & fallback scenarios

o User journey thinking

 Intent -> task completion -> escalation  Designing frictionless experiences
• Data & Governance skills (Critical in Banking context)

o Data grounding & governance  Connecting agents to enterprise knowledge sources

 Ensuring correct data retrieval and accuracy

o Security and Compliance awareness

 Entra ID (authentication)

 Role-based access, data policies
• Automation and orchestration thinking

o Workflow orchestration

 Multi-step business processes

 Event-driven automation

o Multi-Agent patterns(advanced)

 Agent coordinating tasks across systems

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Ins urance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $110,000- $120,000 a year

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
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