ESSENTIAL JOB FUNCTIONSCommunication- Synchronizing operational support across the globe with relevant stakeholders and assuming accountability for results
- Develop operational, financial and systems SOP and subsequent regional/branch coordination and training.
- Lead implementation of new business
- Provides strategic direction, support and coaching to regional/local operations teams
- Internal and external business reviews on a regular schedule to be shared collaboratively with team members in each region and with executive sponsors.
- Partners with and coordinates internal company resources to achieve business objectives, maintain account satisfaction, and ensure that the company's specialty services are aligned to support client operational and integration SLAs while achieving acceptable margins
- Develop BI solutions
- Branch operations coordination & training
- Works to develop employees' skills, evaluates performance and provides feedback, and oversees resolution of employee relations issues
- Manages a high-caliber team of employees
- Engages in all strategic RFQ opportunities
- Ensures ISO Compliant corrective process being administrated timely and thoroughly from point of defect awareness through corrective action implementation and completion
- 50% client facing role
Financial- Ensures consistency of the process and our performance so company has a scalable operation to grow on
- Manages cost and revenue to ensure proper yield so (Earnings before Interest, Depreciation, Taxes and Amortization) EBIDTA targets are achieved for the assigned account(s)
- Provides financial reporting to relevant stakeholders
Other Duties as assigned
OTHER SKILLS AND ABILITIES- Excellent written and verbal communication skills
- Demonstrate effective negotiation and closing techniques
- Excellent organization and problem-solving skills
- Functions well both independently and in team setting
- Proficient in both Excel and Microsoft Word
PHYSICAL REQUIREMENTS- Attendance and presence at worksite is an expectation
- Talking, hearing and using hands to operate computer equipment
- Vision abilities required by this job include close vision and the ability to adjust
EDUCATION AND DIRECT WORK EXPERIENCE- High School Diploma or GED required
- Bachelor's Degree preferred
- 5-7 years of related experience
- 3-5 years of industry experience preferred
Washington required disclosure: Salary range for this position is between USD 122,000 - 200,000 annually.
Come join the leader in logistics and take your career in the right direction.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
