Dollar General Corporation

SR DIRECTOR, PROCESS IMPROVEMENT -CORP

Dollar General Corporation • $150K — $180K *
Goodlettsville, TN 37072In-Person
Business Services
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Master's degree in Business, Supply Chain, or Industrial Engineering required; equivalent professional experience accepted.
  • 10+ years of relevant work experience in process improvement or project management.
  • Industry certifications such as PMP, Six Sigma, or Lean Six Sigma preferred.
  • Strong analytical skills and proficiency in process mapping methodologies.
  • Ability to lead presentations and influence senior leadership across all organizational levels.

Responsibilities

  • Direct and oversee a portfolio of process improvement initiatives aligned with enterprise priorities.
  • Establish and maintain governance frameworks for project prioritization and execution.
  • Ensure consistent application of project management methodologies across all initiatives.
  • Partner with senior leadership to identify high-impact opportunities for operational performance improvement.
  • Lead cross-functional initiatives to enhance efficiency and reduce costs.
  • Analyze data to identify improvements and evaluate existing processes.
  • Deliver clear updates on project status and business outcomes to senior leadership.

Benefits

  • Opportunity to lead transformative initiatives across the organization.
  • Collaborative work with senior leadership and cross-functional teams.
  • Access to professional development and coaching for career growth.
  • Engagement in high-impact projects with measurable business outcomes.
  • Work in a dynamic environment focused on innovation and efficiency.
Full Job Description
Lead the enterprise process improvement strategy by establishing governance, prioritization, and execution standards across a portfolio of cross-functional initiatives. Partner with Merchandising, Store Operations, IT, Supply Chain, and other key stakeholders to identify opportunities, define solutions, and ensure delivery of measurable business outcomes. Drive alignment of process improvement initiatives to organizational priorities while ensuring consistent execution, visibility, and accountability for results.
  • Direct and oversee a portfolio of process improvement initiatives, ensuring alignment to enterprise priorities, financial targets, and operational goals.
  • Establish and maintain project governance frameworks, including prioritization, resource allocation, project standards, and execution cadence.
  • Ensure consistent application of project management methodologies across all initiatives.
  • Partner with senior leadership to identify high-impact opportunities and develop multi-functional strategies to improve operational performance.
  • Lead cross-functional transformation efforts that enhance efficiency, improve service levels, and reduce cost.
  • Analyze and interpret data to identify opportunities and evaluate existing processes.
  • Assess existing procedures, equipment, tools and technology.
  • Present proposals and expected outcomes from investments and proposed changes.
  • Collaborate with IT, Finance, Merchandising, Supply Chain, and Store Operations to remove constraints, justify investments, and implement scalable, technology-enabled solutions that drive efficiency and effectiveness.
  • Deliver clear, concise updates to senior leadership on project portfolio status, risks, dependencies, and business outcomes.
  • Provide insights and recommendations to influence prioritization, resource decisions, and strategic direction.
  • Provide leadership and direction to Process Improvement team members, including Sr. Managers and Managers.
  • Build organizational capability in process improvement and project management through coaching, development, and establishment of standardized tools, methodologies, and best practices.
Qualifications
  • Ability to quickly identify potential drivers of emerging problems, root cause and generate solutions.
  • Ability to partner, coordinate and influence across all levels of the organization, including VP and executive leadership.
  • Ability to prioritize projects based on solution impact, time to implement and/or direction from leadership.
  • Ability to direct multiple priorities and cross-functional projects.
  • Ability to lead presentations to various levels of management, including VP and executive leadership.
  • Design and execute appropriate analyses to size potential impact of problems or solutions.
  • Strong analytical and process mapping skills.
  • Ability to create and execute an implementation plan for rollout.
Work Experience &/or Education Master's degree in Business, Supply Chain, or Industrial Engineering required or equivalent professional experience. Minimum of 10+ years of relevant work experience. Industrial engineering, Six Sigma, and/or Lean Six Sigma experience preferred. Project Management Professional (PMP) Certification strongly preferred.

About Dollar General Corporation

Dollar General is a small-box discount retailer that makes shopping for everyday needs simpler and hassle-free. They make shopping for everyday needs simpler and hassle-free by offering a carefully edited assortment of the most popular brands at low everyday prices in small, convenient locations. Dollar General ranks among the largest retailers of top-quality brands made by America's most-trusted manufacturers, such as Procter & Gamble, Kimberly Clark, Unilever, Kellogg's, General Mills and Nabisco.

Dollar General Corporation Careers

Join the vibrant team at Dollar General Corporation, a leader in cost-effective retailing, and propel your career forward in an environment ripe with opportunities for growth and innovation. As one of the largest discount retailers in the United States, we offer a range of job opportunities designed to help you harness your potential and cultivate your professional skills.

Work You’ll Do

At Dollar General Corporation, we are committed to enhancing our team's capabilities through continuous leadership development, diversity training, and ample growth opportunities. Whether you're seeking a position in management, sales, logistics, or corporate support, our expansive network ensures a fit for your skills and ambitions.

Innovate and Lead

Embrace the chance to work on industry-leading projects that redefine retail standards. Our culture thrives on innovation and leadership, encouraging each team member to contribute unique ideas that drive company success. Dollar General is where your initiative and creativity can pave the way for significant advancements in both your career and our company’s footprint.

Join Our Inclusive Team

Diversity and inclusion are at the core of our employment philosophy. At Dollar General Corporation, we believe in giving everyone a voice and fostering an inclusive culture where you can thrive. Our team is a mosaic of diverse backgrounds and perspectives, making us stronger and more innovative.

Professional Growth and Development

Advance your career with Dollar General’s commitment to professional development. We offer a variety of training programs and leadership workshops to help you hone your skills and prepare for future challenges. From internships for emerging talents to leadership roles for seasoned professionals, Dollar General nurtures your career at every level.

Benefits and Perks

Choosing a career at Dollar General Corporation means more than just a job. We provide competitive benefits to support both your professional and personal life, including health insurance, retirement plans, and employee discounts. Moreover, our commitment to work-life balance is designed to ensure you succeed without sacrificing your well-being.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of positions available at Dollar General Corporation. From in-store hiring to corporate positions, each role offers a chance to be part of a team committed to reshaping the retail landscape.

How to Apply

Start by visiting our Careers page to browse the current openings. Tailor your resume to highlight relevant experience and skills that align with the job description. Prepare for your interview with insights into Dollar General’s culture and values, and stand out as a knowledgeable and motivated candidate.

Stay Connected

Don’t miss out on future job alerts, company news, and professional tips that can aid your career journey. Join our network, engage with us through our careers blog, and connect with Dollar General on various networking platforms to stay informed and ahead in your career.

Join Dollar General Corporation Today

Embark on a rewarding career path at Dollar General Corporation where your growth is our priority. Be part of a company that values innovation, leadership, and a diverse workforce. Your future awaits at Dollar General, where we’re not just building stores, we’re building careers.

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Learn more about Dollar General Corporation
Size
163,000 employees
Market Cap
$54.8 billion
Industry
Retail & Consumer Goods
Net Income
$2.5 billion
Founded
1939
5 Year Trend
+9.3%
Revenue
$32.4 billion
NASDAQ
DG
* Ladders Estimates

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