City Of New York

Sr Director of Learning Programs

City Of New York$100K — $125K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Baccalaureate degree from an accredited college or university.
  • Four years of progressively responsible experience in social services.
  • One year of administrative or managerial experience at the governmental level.
  • Experience in collaborating with educational institutions and social service agencies.
  • Familiarity with instructional design and workforce training.

Responsibilities

  • Supervise the Learning Program team, prioritizing projects and development efforts.
  • Collaborate with the CUNY Project management team to ensure cohesive communication and project completion.
  • Ensure clear communication and adherence to guidelines across teams.
  • Review and recommend improvements to course content based on instructional design practices.
  • Guide stakeholders on curriculum design and online instructional strategies.
  • Manage projects to ensure timely and budget-friendly execution, monitoring performance indicators.
  • Research innovative instructional design and delivery strategies to enhance learning engagement.

Benefits

  • Professional development opportunities in instructional design and training.
  • Collaborative working environment with partnerships in academia and social work organizations.
  • Contribution to child welfare and juvenile justice training programs.
  • Engagement with innovative educational practices and technologies.
  • Opportunity to influence the development of a competent workforce in social services.
Full Job Description
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $100,000.00 - $125,000.00 THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES. The Administration for Children's Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community. The Division of Policy, Planning and Measurement (PPM) collaborates with every ACS division to guide systems analysis and strategic systems improvement; assure quality of practice at ACS and its provider agencies; professionalize the frontline workforce; bring knowledge into practice; provide research and analytic support; and plan and develop new programs and policies. The Office of Training and Workforce Development provides foundational and continuous learning for child welfare and juvenile justice direct service staff and supervisors. Through the use of simulation, coaching and other best practices in adult learning, staff develop strengths-based skills to protect and support the children, youth and families of New York City. Reporting to the Executive Director of the ACS Workforce Institute, the Senior Director of Learning Programs will oversee the development of new courses and the maintenance/updating of existing courses as well as ensure programs meet the needs of stakeholders. The Senior Director of Learning Programs will play a key role in supporting the continued development and implementation of Workforce Institute programming as we continue to provide training, coaching, and professional development opportunities to direct service staff and supervisors working at ACS and within ACS contract provider agencies. This position will directly supervisor the Director of Learning Programs and oversee a team of Learning Managers. The Senior Director of Learning Programs will work in close collaboration with the entire ACS Workforce Institute team, including our CUNY School of Professional Studies and Hunter College Silberman School of Social Work partners, leadership and staff at ACS and ACS contract provider agencies, the Council of Family and Child Care Agencies (COFCCA), the Office of Children and Family Services (OCFS), and other stakeholders to manage the successful execution of learning programs that promote best practices in instructional and learning design strategies. KEY RESPONSIBILITIES: -Supervise Learning Program team by prioritizing projects and guiding the development of new instructional materials and ongoing maintenance of developed courses. -Work closely with CUNY Project management team to ensure vendors and ACS Workforce Institute teams are in consistent communication and are working collectively to achieve goals and complete projects. -Ensure consistent and clear communication across all teams and adherence to processes and guidelines. -Review course content during analysis, design, and development stages for sound pedagogical and instructional design practices; recommend improvements and revisions to course content as needed. -Provide guidance to ACS stakeholders and ACS Workforce Institute Learning Managers to support curriculum design and online instructional design strategies and technologies for the development of course content and assessments that support child welfare and juvenile justice best practice and the building of a competent workforce. -Support the Executive Director of the ACS Workforce Institute by managing projects to ensure they are on-time, on-budget, and within scope, working with the Evaluation Team to monitor key course performance indicators, as measured through periodic project reports and after-action course development analysis. -Work closely with ACS Workforce Institute leadership to research new and innovative instructional design, technology practices and cutting-edge delivery strategies to increase engagement, adaptability, usability, and learning in courses. -Keep abreast of instructional design trends and best practices by maintaining professional memberships and attending conferences. -Other duties as need ADDITIONAL INFO Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report. TO APPLY Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID #781422. No phone calls, faxes or personal inquiries permitted. Note: Only candidates under consideration will be contacted. ADMINISTRATIVE DIRECTOR OF SOC - 1005C Qualifications 1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or 2. Education and/or experience equivalent to "1" above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in "1" above.

About City Of New York

The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world. City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more.

City of New York Careers

There has never been a better time to explore the diverse job opportunities at the City of New York—the hub of professional growth and innovation in the public sector.

Work You’ll Do

Join the City of New York’s dynamic team to contribute to the community and enhance the city’s services across a broad spectrum of disciplines. The City of New York offers a unique opportunity to engage in meaningful work that impacts the lives of millions while navigating through a career filled with learning and growth. Transform the metropolitan landscape and enrich the lives of its residents with the best minds in public administration, urban planning, and community services. The City of New York stands at the forefront of urban management and innovation. Lead with a unique position in public service, at the intersection of technology, community needs, and sustainable development. Work alongside a diverse team of professionals dedicated to improving city operations and enhancing the quality of urban life. Collaborate with the largest network of public service experts in the nation, fostering leadership, diversity training, and professional development.

Introducing the City of New York Public Service Careers

The team is building a market-leading public service career path to help professionals master their roles and contribute effectively to the city’s development.

Do Innovative Work

Join a vast network of experts—dedicated professionals at the intersection of governance, community service, and urban innovation.

Drive Change in Public Service

Deliver targeted solutions and policies that enhance city living and maintain New York as a leading global city through a depth and breadth of expertise that’s second to none.

Be Part of a Great Team

Engage in a wide range of city projects utilizing cutting-edge technology and strategies, harnessing the unparalleled capabilities, scale, and collaborative spirit of a dedicated public service team.

Future-proof Your Career

Advance your career with limitless opportunities in the public sector, supported by unmatched training, development programs, and certification support.

Explore

From improving city infrastructure to enhancing public safety, the City of New York offers a platform for professionals to apply their skills, innovate, and lead.

The City of New York Public Service Initiative

The combined efforts of various departments help overcome urban challenges and lead transformation in city management. Professionals around the globe look to the City of New York for new strategies and solutions to drive significant change and growth in urban living. ## Stay Connected

Join the Team

Search open positions that match your skills and interests. The City of New York looks for passionate, curious, creative, and solution-driven team players. SEARCH CITY OF NEW YORK JOBS

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who serve here.

READ CAREERS BLOG

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover what exciting and rewarding opportunities await in the City of New York.
Learn more about City Of New York

Similar Jobs

More Jobs at City Of New York

More Education, Government & Non-Profit Jobs

Find similar Sr Director of Learning Programs jobs: