Job Summary

This role will be responsible for leading five journey teams and a small team of HR Liaisons. It will be responsible for creating a culture of collaboration between journeys and HR Liaisons and among other areas of HR to effectively deliver engaging and inclusive employee journeys. This includes delivery of a high-quality, tailored experience across journeys for business leaders. They will also lead, inspire, coach, and develop the Journey Owners and HR Liaisons as well as the broader teams.

Job Requirements:

• Bachelor's degree and 12 years of experience
• 5 years management experience
• Experience delivering people programs and/or supporting employee services
• Experience redesigning processes and driving continuous improvement
• Data-driven strategic decision making
• Leadership and organizational skills
• Executive level communication and influence skills

• Comfort with change, nimble ways of working
• Collective ownership mindset
• Continuous improvement mindset
• Service orientation and customer obsession
• Desire to understand key stakeholder needs and proactively deliver
• Innovation acumen and ability to drive repeatable processes while using technology to improve
• Overseeing the annual budget and allocating resources for various projects and operational needs.
• Translating needs and initiatives into compelling business cases.
• Conducting cost-benefit analyses to justify investments and ensure ROI.

Preferred Job Requirements:

• Six sigma certification

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Base Pay Range
$146,700.00 - $272,400.00

Exact compensation may vary based on skills, experience, and location.