The Guthrie Clinic

Sr. Director, Hematology/Oncology Service Line- Administration - Full Time

The Guthrie Clinic$150K — $180K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's and/or Master's degree in Health Care Administration, Business Administration, or related field preferred, but relevant experience can substitute for a degree.
  • Minimum of 2 years project management experience required.
  • Experience in patient access management or a similar operational role beneficial.
  • Strong analytical skills for workflow and efficiency improvements.
  • Effective communication and coordination skills to manage stakeholder engagement.

Responsibilities

  • Develop and operationalize patient access strategy and its goals.
  • Facilitate Access Steering Committee meetings and document progress.
  • Report metrics to stakeholders and monitor access goals.
  • Create standardized systems for patient access procedures.
  • Analyze and improve workflow processes with data support.
  • Advise on physical facility improvements for better access and satisfaction.
  • Collaborate with Patient Access leaders on Revenue Cycle system integration.

Benefits

  • Opportunities for professional development and continuous learning.
  • Collaborative work environment with administrative support structures.
  • Engagement with leadership on strategic organizational goals.
  • Potential for career advancement within Guthrie Medical Group.
Full Job Description
Job Description

Position Summary:
Under the direction of the VP, Service Line Integration & Development, this position will be responsible for patient access management for Guthrie Medical Group operations. This position primary focus is on operations, and scheduling. Advises leadership on opportunities for improved workflow in quality, safety and access and growth consistent with the mission, vision, and values of Guthrie Medical Group. Effectively allocates resources to implement the vision, mission goals and objectives of the organization in the form of high quality, customer services while maintaining the financial integrity of the organization.

Education, License & Cert:
Bachelor's and / or Master's degree in Health Care Administration, Business Administration, or other relevant field preferred. Experience in relevant field will be considered in lieu of degree.

Experience:
2 years' experience in project management required.

Essential Functions:
1. Assists with developing and operationalizing patient access strategy and goals. Responsible for execution and goal achievement.
2. Responsible for facilitating all aspects of the Access Steering Committee. Conducts regular meetings, assists with team coordination, clearly identified tasks, monitoring and documenting progress toward goals, escalating barriers to achievement.
3. Responsible for metrics reporting and distribution to key stakeholders
4. Works with other administrative staff to develop systems which standardize work processes as it relates to patient access functions.
5. Acts as a resource for Guthrie Medical Group operational leaders.
6. Where appropriate, analyzes work processes and procedures and implements changes to improve workflow and efficiency. Supports such changes with both data and analysis.
7. Recommends improvements in physical plan, including renovations/construction and routine maintenance, to improve both workflow and satisfaction.
8. This position works closely with Patient Access leaders on the Revenue Cycle team to ensure alignment and system integration
9. This position may also have direct operational responsibilities for departments as assigned by the SVP COO Guthrie Medical Group.
10. Performs other job-related duties as requested.

11. Translate organizational goals into a clear direction and help prioritize resources for the staff.

About The Guthrie Clinic

The Guthrie Clinic is a non-profit, integrated, multi-specialty group practice that provides comprehensive, team-based medical care to patients in the Twin Tiers region of northern Pennsylvania and southern New York. The clinic was founded in 1910 by Dr. Donald Guthrie and has since grown to include over 500 physicians and advanced practice providers across 100+ locations. The clinic offers a wide range of medical services, including primary care, specialty care, and surgical services. The clinic is committed to providing high-quality, patient-centered care and has been recognized for its clinical excellence and patient satisfaction.
Learn more about The Guthrie Clinic
Size
5,000 employees
Industry
Net Income
$10 million
5 Year Trend
+5%
Revenue
$1 billion

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